Real Support
Your e-mail/chat only support service with a promise to get back within 24 hours is rubbish. I have been a TADO user for years and have been happy until moving home and now cant use my new system. I am currently applying to my Credit Card company to have the £1500 I just spent returned. This is because my questions are not answered and you don't get back to me as requested and you clearly don't care that I am having terrible problems with my system!
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