w.Intercom = i;Tado X pairing connection Wireless Smart Thermostat X - Starter Kit — tado° Community

Tado X pairing connection Wireless Smart Thermostat X - Starter Kit

Hello there,

I have the following problem.

I just bought a Tado X Wireless Smart Thermostat X - Starter Kit

The problems are the following:

The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts).
The Wireless Temperature Sensor X is not able to pair with my phone and wi-fi and is just giving me a connection error.

I already tried the following steps:
Reset the wireless temperature sensor x , factory reset, take out and put again the batteries, connect my phone to a dedicated 2.4 ghz wi-fi.

Nothing is working and i would like to add that the wireless receiver X did connect to my with that is actually using the band steering mode (by checking in my router settings the tado receiver did connect automatically to my 2.4ghz)

Some pic of the error (language is italian)

Please help…