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Homekit wouldn't recognise Tado
Hello, I have Tado for the last 8 years. It is a solid reliable system that works perfectly. I have added it before to apple home app (Homekit) before whilst trialling it with no issues. I have now sat up all my home in Homekit but It wouldn't recognise the internet bridge anymore! I made sure that my wireless network is…
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Open Window Detection Accuracy
Hello, I have recently bought tado x and was disappointed by the open window detection. There should be a manual button to say that the window is opened it shouldn't rely only on fixed changes of Humidity and Temperature ( Some spaces takes more time to lower the humidity and doesn't detect the window is opened) when…
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App has small red circle containing number
I cannot find anything within the app that this alert could be referring to What on earth is it for
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
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Back gesture in app
Navigation in the app would be hugely improved by enabling the normal swipe gesture to go back (on iOS, but probably the same on Android). The software back button is at the top left of the screen which I find awkward to tap.
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Air Conditioning control based on dynamic energy price
Hello. For heating my home I use 3 Air Conditioning units in heat pump mode. I will soon move to a dynamic energy contract, where the costs of electricity varies per hour, depending on the energy market price. It would be very helpful to have TADO assistant adjusting the heating depending on the energy price, so that when…
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Share an App
Good morning everyone, I have a question that could interest many of you. I have two apartments where in one I have a system with Tado valves where I can easily manage via app. In the other I have not installed anything yet. My question is: if I buy Tado valves for the second apartment can I always use the same App or do I…
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Un termostato utilizzabile sia come riscaldamento che come raffrescamento, come accensione per PDC
Buongiorno, sarebbe utile realizzare un termostato che permetta la gestione sia del riscaldamento che del raffrescamento. Sempre con contatti puliti COM e NO. In modo che, in base alla stagione lui permetta di avere range temperatura da 5 a 25 per riscaldamento e da 16 a 30 per raffrescamento. Sarebbe utile semplicemente…
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Heating still on
Why is my heating still on even though the temperature inside is higher than set point