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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Weird goings-on this morning – App/Internet Bridge/Smart thermostat - what's happened?
Got down for breakfast to find the room a bit chilly. Checked the app to find the dining room online but all other rooms offline. How can that be? Changing the temperature in the app had no effect so went to the main, smart thermostat. Upped the temperature manually and the heating came on. But the thermostat showed low…
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Hot Water Turned On Outside of Schedule
Hi Everyone I have just completed my Tado Wireless V3+ Installation with the bridge, wireless thermostat, wireless receiver and 5 TRVs. I followed the installation settings exactly. I have a Y-Plan system with a heat only boiler and a Hot Water cylinder. The HW cylinder has with a Cylinder Thermostat which is set to 65c.…
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Short-cycling boiler, any fixes?
No responses to my previous "New/Old system" query, so I must therefore assume what I am experiencing is 'normal' behaviour. I will try to learn to accept the wildly inaccurate timer switching. So I will ask another question, assuming again if there are no responses, it is again, 'normal' behaviour for Tado: *I turned on…
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Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
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New/Old system problem
I've just bought a complete system from a neighbour who gave up on it. I got it for a song, but I am having an issue with it. I bought it and set it up a while back, can't remember exactly when (maybe 8 weeks), but I did so because I'm going away for a couple of weeks and wanted to set a couple of rooms to stay at a set…
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Easy programming
Hi, Could an easy programming feature implemented? Like vacation: leave on ... date, return on ... date. Temperature during absence.... And quick day programming. Morning, ... °C work..°C evening...°C. I had this on my previous thermostat and it worked very easy and intuitive. Thank you all!
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Schedule printing
Hello, Schedules are really helpful in keeping my house warm economically and I’d really find it useful if it were possible to create a file or print the schedules for my home heating. Different rooms have different requirements because of varying uses at different times of the day. I expect others would also find this…
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Symbol ?
Anyone know what this symbol represents? Seen a few suggestions …but nothing concrete
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Thermostat Receiver not communicating with boiler
Hi there, we had a danfoss receiver installed previously and we replaced it with Tado. We followed the same wiring based on how the danfoss was wired and for a couple of days it was working fine. After 2-3 days the Tado stopped communicating with the boiler and now when we boost the heating on the app or turn on the…
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Feature proposal
Hello I have a Smart Thermostat X from your company and the problem is that it turns on and off too frequently (every 10 minutes). Why don't you add a feature in the app: if I set the room temperature to 23°C, it should go until 23.2°C (or whatever I want, +0.1, +0.2, +0.3) so that the heating system would run much less.…
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Increase or decrease temperature by 2° everywhere (instead of Boost Beating)
Sometimes you just want it to be slightly warmer or slightly cooler in your entire home. Therefore a "Decrease by 2°" button would be useful to reduce the temperature in all rooms. And another one "Increase by 2°". Ideally coupled with a setting for how long this should apply. A bit like the current 30-minute ‘Boost…
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How: Tado v3+ - 3 heating zones, boiler, hot water tank
Hi, I hope the community can help me. We moved to a house and I have the following system: Ariston bolier with Hot Water tank 2 zone valves Each zones have 4-5 radiators in different rooms 1 circulator pump for the underfloor heating I wanted to operate heating with Tado V3+ as I already had TRVs and internet bridge and it…
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Energy IQ Can't enter historical data
Hi there, I wish to add historical data from heating bills but Tado won't let me enter any start dates earlier than when I installed Tado. How can I make comparisons if there's no earlier data present. Is this usual? Any comments will be greatly appreciated. Chris
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Tado Manual Control settings
Recently one of my radiator valves has not been following settings - in the settings I have it set that when I manually change the temperature it should do it for a set time. This wasn't happening and it was just doing until I resume schedule. I contacted tado and they asked me to swap it with one that is working…
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why does my Tado ignore my schedule
for some unexplained reason our TADO keeps ignoring the existing schedule and decides we only want/need 7 degrees. Any ideas?
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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Energy IQ and Hybrid system
I’ve been using Tado radiator valves and a year ago we switched to a hybrid heat pump /gas system. It’s working very well and my gas usage it’s down 90-95%. My question is how they Energy is element of the Tado app can learn that my energy usage is not limited to one source. Surely it should slow two inputs to allow for…
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Energy-IQ how can Tado actually tell when my boiler is lit and so make cost calcuations?
Assumption: Tado only knows that some part of the system is requesting heat not that the boiler is on. What actually happens: Hot water only has a time period. During this the hot water thermostat will turn off the boiler once the required temperature is reached. Tado does not know this. Heating that is regulated by…
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Tado X offline a lot
I’ve been using my Tado X for about a month or so now. It’s been all working okay-ish but lately I’ve noticed that the system is going offline often, which is super inconvenient on these colder days because somehow the offline schedule function doesn’t seem to work at all and when I manually turn the knobs, they won’t work…
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Thermostats going to frost protection
Starting yesterday, 02/01/2025, all my thermostats keep turning off and going into frost protection mode at the same time. It has happened at least 4 times today.