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Server Problems Update (25 November 2024)
Hello Community, Please be advised that tado° customers may still be experiencing degraded device performance due to ongoing server issues. Smart AC Control users are most affected, but a small subset of users with tado° thermostats are also experiencing problems. tado° is doing its best to resolve this issue as quickly as…
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Making smart schedule more smart
Would be nice have one page in which they are group the history for heating activity of all rooms together, to have more clear when the boiler can be left off reducing one or more temperatures at a certain time. (Sorry for my English)
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Can't get any hot water if Tado is calling for radiator heat
I've got a Worcester Greenstar Heatslave combi boiler with a wired Tado v3+ thermostat connected via digital (EMS) bus (setting D17). Hot water is permanently ON in Tado, 24 hours a day, and set to max (65°C). I've noticed that when Tado is running the central heating (i.e. when a room thermostat calls for heat), my boiler…
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Energy IQ - Better process for when energy meter is replaced
I recently had to have our smart gas meter replaced, because the existing one became faulty. This meant that my meter reading dropped back to zero when the meter was replaced. When I came to enter a meter reading in Energy IQ, it said I could not enter a number lower than the previous reading. I contacted support, they…
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Problem with app
We got Tado installed on Monday and devices keep disappearing from the app meaning we have to keep registering them leading to no heating! Not impressed, customer service is a ‘bot’ and non existent. Anyone else having this issue?
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Wireless Temperature Sensor not turning heating off
I have V3+ thermostats on every radiator in the house apart from in one room where I have 3 rads with manual thermostats and the heating controlled by a V3+ Wireless Temperature Sensor. I have an internet bridge. Last night we went to bed earlier than usual and I switched off all the smart thermostats and the Wireless…
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Grouping rooms for boost/off
I have our house divided into rooms with timings setup that work majority of the time. But, it would be good to boost multiple rooms at once but not all rooms (eg downstairs). Would be great if you could have boost/off zones that consist of multiple rooms, without it being all rooms.
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iOS App TestFlight Beta
I’ve noticed the Tado iOS beta app isn’t currently accepting new devices as the TestFlight program is full and has been for a while. Would it be possible to comb through the current beta testing users and remove any that no longer submit feedback or have recent account usage to make room for others? Or maybe implement a…
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Heating System Override switching it on for 1hr, 2hr 3hr or set a time
Strangely, the Tado system allows you switch on the hot water heating for a specified time outside the schedule. But it is not possible to do the same for the heating. Instead, you have go into each device, which is a ridiculously time consuming and fiddly process. Yet, it is standard functionality on most central heating…
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Merged: Add support for alternative schedules
This discussion has been merged.
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Tado App iOS Beta
I’ve noticed the Tado iOS beta app isn’t currently accepting new devices as the TestFlight program is full and has been for a while. Would it be possible to comb through the current beta testing users and remove any that no longer submit feedback or have recent account usage to make room for others? Or maybe implement a…
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Select how long boost hot water for Tado X
I've switched from the V3+ to Tado X due to connection issues with the bridge. With V3+ in the app I could select how long to boost my hot water for with the pencil, this was a vital feature for me. With tado X I can click boost but it is only set for 60 minutes and can't be edited. I see from tado's website this is a…
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New Tado x user instal issues
Hi. Im totally new here and ive tried to find my answer before typing so apologies in advance if this has be addressed - please point me in the right direction. First issue is the app. Im running iphone 15 pro max ios 18.1 It wont load images for the step by step guide to instal into my Boiler. So I want to double check. I…
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Tado Smart Temperature Senzor X not working with apple HomeKit
Hello dear community! I recently bought the Wireless Smart Thermostat X starter kit (wireless senzor X + wireless Receiver X) to upgrade my heating unit. The installation process of the devices and the registration in the official Tado app worked out fine and I everything seems to work. The main problem is it’s integration…
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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2 zone hot water tank control senario
I have a downstairs and an upstairs thermostat. The downstairs thermostat controls the hot water and central heating. The upstairs thermostat controls the upstairs central heating. When the thermostats demand heat the solenoid valve on the hot water tank opens to allow flow. When there is no demand for heating the solenoid…