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Tado X Programmer Looses Internet Connection

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Comments

  • tulloch
    tulloch ✭✭
    edited January 17

    Mine is also updated with LED's behaving so far. (UK)

  • Weatherman
    Weatherman ✭
    Mine has also updated this morning 😊
  • NotBernard65
    NotBernard65 ✭

    I'm on 249.1 and it has solved my issue.

    Specifically, my issue was a lack of recovery if my wi-fi connectivity loses connection (for example if I needed to reboot my access point for an unrelated reason). The Tado X receiver showed WiFi LED 1 solid and LED 3 flashing (meaning connection to wi-fi but no internet access). A reboot of the Tado X receiver fixed the issue.

    Now with 249.1 any wi-fi disconnection is recovered from without any intervention from me,

  • Treskelion1959
    Treskelion1959 ✭✭

    Good to know. I may re-install my Tado X Wireless Receiver (EU) after this winter. Currently have the Tado X Smart Thermostat (wired) installed after having the flashing wifi lights irritated the engineer in me.

  • ErMejoo
    ErMejoo ✭
    edited January 20
    Good to see 249.1 has installed OK here, installed a few days back after I remotely brought the receiver X back online by repeatedly rebooting the APs and locking Tado Receiver X to the UniFi U6 Mesh AP closest to it - quite literally just 1.5 meter away with the wooden door in the middle.

    However, sadly, the issue is not at all fixed for me, the receiver has again disconnected itself from both WiFi and Thread networks today, after just a couple of days stable. I've tried to remove the AP lock (even though it's namely a soft lock and not a hard one), play up with different 2.4GHz channels, reboot the whole network systems twice, unfortunately all to no avail - I'm again abroad and locked out with 38 devices reconnecting properly every time, but the Tado Receiver X. I'll only be back home in a week unfortunately to do the usual switch off and on trick, but this is certainly unsatisfactory. Is anyone tracking an internal support request to report this within or maybe @Emcee you can take this away? Happy to help any way I can.
  • Weatherman
    Weatherman ✭

    I might be rushing things but maybe the connection issue if fixed, if so thank you Tado Tech Team 😊

    I am going to move onto another issue, that is Matter Device Linking, oh yes, I will start a new post on this now, Maybe see you all there…..

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