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Radiator Thermostats out of Range



  • I've had the same. Bridge in loft in middle of house. Radiators more than 8m away cannot connect reliably. Constant broken signal on, off, on, off. Support just keeps saying the same advice about position which is not remotely helpful. 'it works in most cases' is their go-to. Which is interesting because in the 60s it was common construction technique to install a wire mesh around the tops of internal walls (under the render). Tado like wifi cannot cope with that.

    Also batteries lasting about 6 months instead of the advertised 2 years, which apparently is okay because they're 'always improving their app'. Which in some ways is a joke because about 6 months ago they'd realised that batteries were becoming too drained to operate the thermostat but were not issuing an alert and so radiators were not turning off with no alerts to warn you. Have they resolved that? Nope.
  • edited March 18

    je suis chauffagiste et problème identique avec les ponts Internet chez 1 premier clients Tado (le dernier, en attendant une amélioration). Choisissez une voiture qui annonce une meilleure portée pour différents signaux radio. 

    Déçu que le deuxième pont Internet ne peut pas être utilisé pour étendre le signal dans toute la maison. 

    Reste peut être a essayer de modifier l antenne interne du pont (longueur d antenne pour du 868 Mhz : 8,38 Cm

    pourquoi Tado ne vend pas un amplificateur du style https://www.radson.com/docs/Radson-Manuel-dinstallation-Signaalversterker-FR.pdf

  • I think an upgrade to mesh networking would be the simplest option but could the current hardware support it?

    I also have Sonos at home which works on mesh wifi. I did switch it to use the home wifi but one of the speakers is in a conservatory outside the house and really struggled for signal. WIth mesh it has no issue

    The frequencies used by tado should have much less issue with walls etc but if the power is so low then could it be as simple as increasing the broadcast power

  • I also have signal problems, in a small 2 bedroom flat. The bathroom TRV drops out 5-100% of the time. It's only 15m from the bridge, but around a big chimney breast and a corner. Lack of mesh networking and Tado's refusal to build a bridge is not helpful. Don't even get me started on how painful the install was because the system insisted it knew better than I did, and it took Tado support 5 days to reprogram something I could have done myself in 30 mins if they'd designed the system to allow the installer to do the programming. Then there's the SURPRISE! subscription you need to pay if you want the features they sold it to you with (no mention of subscription when selling it). All in all, a nice looking room thermostat - but a frustrating system to own. I would not buy again.

    Give us an official API, easy access to our data (temps etc), and build a repeater - and some of us would be happy and have a system that does what we bought it for. Right now we have none of those things
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