No Remote Access. Wifi + Error lights blinking on wireless receiver


Had tado installed on Tuesday. Working fine until a few hours ago, when 'No Remote Access' started showing in the app for all rooms. Three solid lights on bridge, router OK (restarted just in case), wifi fine to other sites from smartphone.

The wireless receiver linked to the boiler has the wifi and error lights on, which blink off briefly every 3-4 seconds. I cannot find this sequence anywhere in the Help. No chat until Monday.

Really not a great start to Tado. Can anyone advise? Thanks!


  • Move your thermostat closer to the receiver. I think this error means the thermostat is out of range.