Firmware Updates, and how too?

Can see in another thread that someone found an update button in the HomeKit section.

So us not using HomeKit can't FW update?

Updates might be controlled by Tado then? Any reason forgot updating the thermostats automatically?

btw. Tried a power off/on of the bridge to check if something was initiated, but apparently not.

Answers

  • They will update themselves, why are you worrying about firmware updates?

  • GermánGermán | Admin

    As Steven mentioned, all devices gets updated automatically when there's any new release.

    And yes, you shouldn't worry about firmware updates, if at any point you experience any issue with your systems please consult our support, and we'll detect if the issue is related at all with a firmware update (spoiler alert: in 99% of the cases it won't).

  • edited July 28
    I have to say I believe there should be a button in the app that allows you to to update any device to the latest firmware.

    I have had numerous ongoing issues (communication and functionality with open window detect missing) which have been fixed on one of my device's either manually or automatically by a support ticket.

    I'm now currently waiting for around 6 or 7 other devices to be "automatically" updated to that firmware I'm still waiting.

    I keep emailing support with a list of the devices I need to get upgraded and they seem to be dragging their heels it's nearly been a week now.
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