The upgrade to iOS 15.3 appears to have solved the issue for me. It's a been a few days and it is still working as expected. 👍️
Loaded 15.3 today and heating went off when I left the geofencing zone.
time will tell….
I will run some tests on iOS 15.4 (latest beta) + Geofencing and will share my findings here shortly.
Still holding my breath since it occurred after a few days with the tado app in the background. Updated all devices to 15.3 last weekend. So let’s see.
Geofencing doesn't work without app running in the background on iOS 15.4 (beta) I spent two days testing and no success at all.
UPDATED post: https://community.tado.com/en-gb/discussion/comment/37428/#Comment_37428
Almost two weeks now and I observed in detail: Tado app is working perfectly under iOS15.3 even when app is not opened for a few days. It even works without the app running in the background. Can confirm this for iPhone Xr, 12, SE2020.
@FatihAyoglu I went through the complete process of signing out of our tado accounts, uninstalling the apps, rebooting the phones, re-installing, then signing in our tado accounts and then re-permitting the localization and background refresh on our phones. That was under iOS15.2, but maybe helped for ios15.3 as well. For now it works, although the signs for 15.4 are not good as far as I can read here...
@FatihAyoglu Good luck. I really did lose my confidence during the last 3 months of only sporadically working geofencing with 3rd party apps on our Apple devices. There has been some - let's say challenging - issue since ios15 only with 3rd party apps (all Apple apps worked perfect). Some developers could improve their code to cope with the issue. Unfortunately tado could not, so we had to wait for months for a solution or iOS improvement which had to come from Apple.
I’m testing Auto Assist feature, in trial period still. If geofencing is not working, I might just terminate and wait to see if it gets better.
Apple has just released iOS 15.4 beta 2 for developers. Along with latest tado° App 6.32 beta the geofencing functionality has been restored (no app running in the background)
My trial expires tomorrow, so I’ll cancel today and wait until I see full working system. This should be an easy fix as like I’ve said in other posts, apps like Home app, works always whether it is on in the background or not.
This needs resolving, a lot of people have spent a lot of money on Tado kit, and one of the biggest plus points of it now does not work properly. I have followed every instruction suggested and not until IOS 15.3 did it start to work again, however now geofencing seems to detect leaving the property but not arriving home again. In light of the fact that energy bills are sky rocketing this needs to be resolved. Surely Tado should be working with Apple to get to the bottom of this instead of just taking out money.
COME ON TADO support your customers and stop giving the same standard responses to support queries.
I now need to add my name to the list of people having problems. Up until recently I had not had any issues, but the app update to version 6.34 has changed that. Leaving home works fine, it’s the arriving home that no longer works. iOS version is 15.3.1.
As you can see, the app is aware that I am not at home yet it doesn't switch to away mode. I have also updated to iOS 15.4 beta and this has no positive effect.
@carlwright99 that icon out to the right, means "Location Not Used", tap on the icon it will tell you, you need to open the Tado app, if the app is not used on the phone in a while, it will assume it should not be tracking it. If the person is out and being tracked the icon will be on the Left.
If you have opened the app, and it still has not moved to the left, check in the phone settings, that tracking is always allowed for the Tado˚ app.