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Unable to Add Tado X Devices to Home Assistant

Hi,

In the Tado app, I initially couldn’t see the device linking option. However, after performing a factory reset on all devices and re-adding them, the issue was resolved. I was able to successfully add the devices to Google Home. Apart from some connectivity issues, everything works fine there, and I can adjust the temperature settings through the Google Home app.

However, when I try to add the devices to my Home Assistant, it loads for a moment but always returns the error: "Not able to add the device to Home Assistant."

The Matter integration is installed on Home Assistant, so I’m unsure what could be causing this problem.

Has anyone else faced this issue? Any suggestions or tips on how to resolve it would be greatly appreciated!

Thanks in advance!

Comments

  • Same issue here, cannot get the Tado integration in home assistant.

  • For me it worked well the first time, for only one of two radiators. For the other one I cannot even see the "Device linking" button.

    See thread below.

    BTW, the right procedure for adding the device to Home Assistant is the following:

    • Open the **companion app**
    • Settings -> Rooms & Devices
    • Click on the desired radiator
    • Device linking -> Home Assistant

  • Found the solution!

    I home assistant app, I had to go to settings>system>network

    There I had to configure WLAN0 to my home wifi network and set IPv6 to automatic.

    Afterwards I did put the networkadaptor to Adapter: wlan0

    This did work for me to add the devices succesfully to home assistant :-)

  • I don't see any option for "device linking" whatsoever…

    I have 7 TRVs, some of them purchased weeks apart. Also running home assistant and the matter add-on.