Tado continues to disappoint. Above all, this is a product, and it should meet the most basic needs.
Tado clearly does not think that way, and does not respect its customers.
@dougie175 That would work, I use the web version so infrequently I had forgotten about it. So the web interface does not change?
@JoopNL It's public beta. I've just done the same as you and it worked. Try closing the Play Store app and then re-opening, it should then say on the Tado page if your beta enrollment is successful. Then you should be able to force an update.
@robotive Thanks for this announcement. Although some improvements could be made, this is hugely welcome and an absolute must-have feature. In 2 months I come to the end of my initial 6 months with Tado, and without this feature I would have returned all of my Tado gear (12 TRVs, 1 room stat & 1 extension kit).
However, could you please explain why there was absolute radio silence on this? This community was specifically set up by Tado to enable features to be suggested, voted upon and for Tado to act upon it.
Personally, the biggest disappointment for me is not that this feature took so long, but that there was absolute no dialogue from Tado. I do not expect (or even want) Tado to update us every day with what they're working on. I also fully understand why there is no longer a roadmap. All of these things are fine, but surely there can be the occasional post on here which acknowledges hugely important features that the community have requested and whether or not they feature in your plans?
Just enrolled to the public beta and its there for me now! Finally I can keep the heat on when the grandparents are watching the kids easily!
@dougie175 Ah, thanks for that. Even more interesting. I wonder if you only have access to both addresses after you upgrade. Would you mind sharing the new one. I am using my.tado.com
@tulloch Heating demand indicator is not really missing, it is there, just in a different form: the "Heating to XX°" on the widget or room screen means that there is heat request. If if says "Set to XX°" it means this is the current desired set point, but there is no heat request. We got feedback that some people prefer the old waves/flames indicators, so we might look into bringing this back.. One thing that is currently missing is reordering of the widgets/rooms, but this will be fixed. Otherwise I can't think of any other missing feature, the V3+ app has everything the V3 has and more. And yes, if you do upgrade you get Auto-Assist included for free, for life.
@JoopNL As others already mentioned, it is a Public Beta. If you can't get it working, please submit a customer support request and somebody from the team will have a look. Thanks.
@Will I can't really comment on this, not my area of competence. From my side I can tell you that we don't like to pre-announce features we are working on or considering for the future. I can also assure you that we are constantly looking into customer feedback, be it on this forum, on social media, customer support tickets, etc. and value all the feedback we get from you a lot. As you can see, this is one feature requested by the community that we are releasing and there is going to be more…
@robotive Thanks for that explanation. For the record I do prefer the waves and hope that comes back. Time to upgrade I think. Do you think the discount will be offered again?
@joolzsm I understand your feelings about this. We are a relatively small company, so we need to prioritise resources… thought this doesn't mean we don't communicate with our users. My discussions with the community, be it here or on Twitter happens mostly in my private time and on my own initiative. As one of the App Engineers at tado I sometimes have the desire of getting in touch with people directly, be it to get some feedback or just to help with an issue.
@tulloch I have the feeling you should wait until the 1st of March… 🤭🤫
@JoopNL Sure, I don't take it personally. We definitely value your feedback guys and I've already forwarded your feedback in regards to the communication with the community to the interested people. In the meantime I hope you guys are going to like the new Home/Away feature and all the other things we plan to deliver this year 😉.
@robotive Thanks to the team for this! Great step forward, it seemed to have gone very quiet from the Tado team! I've got sooo much feedback regarding the app and product experience, that I've been posting on here alongside everyone else. Hopefully more of our feedback, gets introduced in the future! 🙂
@Goof Have you tried accessing the beta - In the app under 'More'
@Goof Will take at least 2 weeks. Next version includes some important under the hood changes that require extensive testing.
@Goof My apologies - I was not aware that iOS was coming later.
@Goof @samd The beta is available for both iOS and Android. What I wanted to say is that it will take couple of weeks until the final version is released.
@Goof The feature is also only available for the V3+ app.
@siber0 If you have multiple homes, you don't have to buy the V3+ app upgrade multiple times. You can just Restore the Purchase once you've logged in the V3 home. Iirc even if you are trying to buy it multiple times, you won't be billed by the App Store twice, at least not on iOS.
Indeed, the V3+ app is currently on discount for 50% off.