What’s the deal with feature requests?
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Hello community,
Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process.
Here’s a quick overview of how your feature requests reach tado°’s decision makers.
(Please note that ‘feature requests’ refer to posts made in the ‘Suggestions, ideas and improvements’ section of the forum. These can only be created via a ‘new idea’ post).
Do requests posted on the community forum matter?
Yes. The feature requests posted in the community are considered alongside feedback collected in largescale customer surveys, customer interviews, and data gathered from support chats. This means that requests posted on the community make-up about ¼ of the requests considered by tado°. Naturally, many of these requests overlap.
Do upvotes impact whether or not an idea is / will be implemented?
Yes. Votes on popular feature requests, even when made in different languages on the community, are tabulated. We currently have a detailed overview of the top 10 community feature requests and are keeping track of requests increasing in popularity.
How is a request made on the community communicated to decision makers at tado°?
Monthly product development meetings are held between those who manage the community and those who design our products. During these meetings, requests made on the community are discussed.
How do you decide which features to implement?
Ultimately, the product team considers data collected from all sources (surveys, interviews, community requests, and support chats) alongside tado°’s short and long-term business goals.
Some features are implemented even without input from the above sources in order to ensure an optimised experience for all tado° users.
Keep your requests coming!
Below are just some of the feature requests made on the community that have been implemented by tado°:
- Offline Schedule for V3+
- Max Flow Temperature Optimization
- Copy and paste schedules
- Dark mode toggle switch
- Yearly energy data
- Climate report in browser
- Changing the order of tiles/rooms
- Finer granularity of temperature reporting
- Quick actions (global on/off)
Please keep your requests coming, we are continually listening 💛
Comments
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Pre heat, tado v2 used to pre heat on the way home, tado x stays off until I get home. Seem to of gone backwards with less features on tado x1
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Hello Volkswarren
That's correct. Preheat before arrival is not yet available with tado° X. You can find a few threads about it in the community, including a feature request if I am not mistaken.0 -
Yeah we need preheat and early start.
Preheat was the feature which set Tado apart from its competitors (like Hive and Nest).
I inadvertently downgraded from V3+ to Tado X without realising i’d lose these functions. A real shame.
Not sure why Tado thought it would be a good idea to get rid of its USP.1 -
I am a commercial Building Energy Management System Engineer, and have been for the last 35 years, so I like to think I know a bit about controlling the built environment.
I've just recently fitted Tado in our new house. (I wanted a simple and straightforward solution my technophobe wife could use).
I am frankly shocked that a modern control system does not feature Optimum Start Stop (OSS)
OSS is a basic energy saving feature that's been available in pretty much every commercial BEMS for the last 30 years!
Thankfully, I am within the 30 days return period so this, along with a couple of other missing features, such as no means of controlling an immersion heater, means I'm on the verge of uninstalling £1,000 pounds worth of Tado kit and sending it back!0 -
Cash out while you can. I’m amazed anyone would spend that much money on it.
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