+5000 for the Smartthings request. What are you guys waiting for. There are hundreds of customers waiting for Tado to Smartthings integration in order to purchase it. I know i am. If i got an official Smartthings integration, i would buy it instantly. I think this product is way more modern, faster and user friendly that Evohome ever was. I have been stuck with evohome for now as i am waiting for the first decent thermostat integration with smartthings.
Same here.. would love to see them integrating to SmartThings..
Tado might expect or want people to use IFTTT instead. However not only is this approach always going to be far more limited IFTTT have recently changed their offering so that either you are limited to just three free connections or you have to pay for a subscription.
This could be argued as therefore making it more important to have proper genuine integrations to smart platforms like Smartthings. (Home Assistant and Homey support would also be worthwhile.)
Really frustrating. Everything else goes through smartthings and uses a ActionTiles to display on a panel. This prevents me integrating the system that I just bought.
Serves me right for not checking, but these days I assume that it would work some how. Will certainly prevent me getting more Tado kit until a workaround found.
A complex and likely only partially effective approach might be to try the following.
Ey how long will take to an official integration with Smarthings?
I'm starting to think that was a bad choice for me. I control everything with smarthings and now I'm stuck because I've preferred Tado :(
+1 For the Smart Things integration
@jelockwood If Tado expect people to rely on IFTTT instead of platforms like SmartThings then it's quite short-sighted, not least because IFTTT requires an internet connection, and SmartThings has some pretty decent support for offline rules. A lot of people use it for that reason for home security etc. Although, this would not be surprising, considering that one of the main issues with Tado is its limited functionality when an internet connection is not available.
The frustrating part is the lack of communication. If they just came out and said "offline connectivity isn't a priority for us, neither is SmartThings or other platforms, so we assume customers will use services like IFTTT, instead we're going to focus on improving AI and self-learning capabilities" then that's fine, and people can plan around that. Instead we get radio silence.
They used to have a roadmap, which they dropped, which is totally understandable. But we don't need a detailed roadmap or even timelines at all. Just a rough idea of where Tado is heading and what they want to improve.
I totally agree about IFTTT. The situation is even worse. When Tado originally 'officially' supported IFTTT, IFTTT was effectively free. It is now limited to only three integrations free of charge now with more being a monthly subscription. Therefore for many people IFTTT would be even less desirable.
For what it's worth.
Google had discontinued its works with Nest API which had killed the ability to link Nest Thermostats to Smartthings amongst others and caused a lot of negative feedback and likely loss of sales.
Google did recognise this although it took them a long time to respond positively, however very recently this has resulted in an official Smartthings integration. Unfortunately it does not yet include support for the Nest Protect.
However Tado should take this in to consideration as this means the Nest Thermostat is officially supported in Smartthings whereas of course Tado is not. (Nest Thermostat is available in a European compatible version as well.)
+1 for integration with Smartthings!
I understand Tado doesn't want their system to work with Smartthings, so they can sell their 80 euro overpriced temperature sensor, instead of allowing a Smartthings temp sensor to be integrated.
Their strategy is to have an Apple like closed system, so they have 100% control of what we can do with Tado in home automation: meaning we have to swallow the 80 euro sensor, or have innacurate temp control.
At least there is some integration done by a developer, which allows me to turn off the thermostats when the windows are open, but it basically uses the Tado cloud to send an OFF command or "endManual" command. Temperature input is not possible.
Thanks for opening this topic.
At this time, tado is one of very few Smart Thermostats that supports the three biggest "smart home platforms": Amazon Alexa, Google Home and Apple HomeKit.
Furthermore, tado supports IFTTT and numerous other smaller smart home platforms have built their own tado integration.
Supporting a platform officially is quite an investment, not only upfront but also the ongoing support costs when new features are released to the API.
At this time, the SmartThings platform does not have enough traction in Europe to justify those costs. This is not a final statement, if enough of our users request this feature it will be considered for the future.
I would agree that it is an effort to support additional platforms, however I would dispute whether Smartthings does not have enough traction. I believe it to be one of the leading platforms in Europe if one does not count the three Smart Assistants. I would certainly rate it above IFTTT which since it became a paid for service is now much less popular.
Anyway, things have moved on. I would now myself be encouraging Tado not to specifically support Smartthings but instead to be beginning work towards supporting 'Matter' which hopefully will be officially released next year.
Not only will this be supported by all three of the Smart Assistants Tado already supports but it is highly likely to be supported by many other smart home platforms including hopefully Smartthings. This approach would mean Tado only have to support a single platform - Matter which other platforms will then support. As a result the efforts required by Tado will actually be reduced and not increased. This will then allow Tado to fix the many long outstanding issues they have failed so far to resolve such as the long promised support for multiple homes. I would also like to see support for more than 10 devices/rooms as this limit can be hit even with a modest sized house.
@jelockwood Thanks for that very insightful reply!
I think your reply helps illustrate the fact that the world of smarthome platforms is still very fluid. There have been so many great new ones released that have also silently died afterwards that we have to be very careful in which platforms we invest in.
We added IFTTT support long before it became a paid service, we are now stuck in a difficult place because the support is a significant cost and is mainly used by legacy users. But taking the support away will lead to a significant customer dissatisfaction. That is one more reason why we have to be very picky as to which platforms we support.
If Matter manages to succeed and gain significant traction, you can be sure that tado would be interested.
P.S. For the 10 connected rooms limit there should be a different feature request open somewhere. You can have 25 rooms, just a maximum of 10 of those will be able to send a heat request. All further rooms will be in "slave mode" and will heat up as soon as one of the 10 connected rooms fires up the boiler.