Develop a "basic backup schedule" mode for when Tado outage or loss of internet
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They are not going to fix this, it's been five years and counting....0
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Home assistant will allow you to operate tado kit without an internet connection, using local schedules.1
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@cdmstr can you please explain what we need to do for this?0
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Reading many of these comments and from other posts, it's obvious that Tado aren't developing this much any more and don't care about the safety issues this poses for elderly and vulnerable people.
If we all gave them a 1 star review on the app store and play store for safety concerns and lack of development, then it may start to affect them and they might start to take action.
I'll be doing this in a few minutes.0 -
@AlexMPH install Home Assistant - there are many YouTube videos on this.
Then install the Homekit integration and pair your tado internet bridge. This will give you local control of your tado kit (but not hot water)
Then install Scheduler to create local schedules.
If you are going to go to all this effort, I recommend junking Tado entirely (they have a good resale value on ebay) and buying zigbee trvs and temperature sensors instead. The Sonoff ZBTRVs for example work flawlessly and are only £25 each.0 -
It’s really disappointing to see tado have not responded to this message. Do they actually look at these suggestions?0
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What do you expect them to say?0
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Acknoweldge the issue and provide a solution. It's not very hard to solve. The bridge seems to use an STM32 chip, its definitley capable of storing a few hundred bytes to run a simplified offline schedule when it cant call home.
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@space_ranger Tado have acknowledged the issue many times in this thread. They have also stated that they cannot/will not fix it. They state that it is an Internet 'always on' product, so look elsewhere. What more do you expect them to say? They are not going to fix it.0
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@space_ranger Tado have acknowledged the issue multiple times in this thread. They have also made it clear that it is not something they are able to add to the current hardware. They have also confirmed they are (or at least were) working on new hardware, and that members of the team were pushing for this to be included in the new hardware.
I still believe there is a good chance that 2024 is the year that Tado will launch new hardware, and would be very surprised if this feature wasn't part of it.
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@jcwacky snap! (apart from the optimism about 2024....) even if they do produce new hardware, I will not fall for it again. There are too many better options out there now.0
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So in February 2021 it was your position that, rather than making the system reliable when the internet goes down, you wanted to spend the resource to
- Improve the reliability of the radio connection between the tado bridge and individual devices.
- Improve the reliability of the connection to the cloud from the tado bridge (making sure the bridge does not lose connection unless there is a real internet outage, which is very rare).
Well I bought your system in January 2024 and you've had 3 years to do that.
The radio connection between the Tado bridge and individual devices is inadequate for most of the radiators in my house, not a small house but not a particularly large house. You could have completely solved this by allowing multiple bridges, but you haven't bothered.
There are any number of off the shelf robust protocols, including public domain ones, that you could run over tcpip to fix the reliability of the connection to the cloud from the bridge. A few hours work.
Has ANYTHING happened in the last 3 years or are you all pretending to be working from home ?
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Don't forget also that those who post here are fellow tadoº customers, not representatives of the company . . .
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But not, I think, without a connection between the bridge and the router ?
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This should be the minimum available for a system like this.
A system that shouts this loudly about savings to heating bills needs to have a locally saved schedule, at the very least.
Imagine being on holiday in winter. Heating turns on, internet connection goes down. Heating remains on 24/7 until you arrive back home 2 weeks later to find a house like an oven and a nearly empty oil tank.
Not good Tado, really need to up your game on this one.
Or does the number of Upvotes on this subject not matter to you?
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@SteveIreland sadly, it is clear that Tado do not care and will not be resolving any of the long standing issues.0
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@johnbur then sadly I will have to remove the Wired Starter Kit, Add-On Thermostat and the three TRVs I have installed and return them to Amazon for a refund.
Sad to have to do this as the system seems good but for the lack of Local Control, poor overall programming of the system and the lack of ability to expand the Bridge by using more Bridges or an Extender (even Tapo/Kasa allow the use of more than one Bridge).
Back to the drawing board!
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@SteveIreland - have a look at the Salus Quantum series, I installed these over a year ago after taking out the Tado for exactly the reasons you state, has been operational without any problems - and costs a lot less Eco Wizard do some good deals.
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@Mudmouse Thank you. I have had a browse on their website, but I am confused by the choice. Plus availability here in the Republic of Ireland is flaky if I'm honest.
I may have to risk sticking with Tado, it's not ideal, but unless I splash out a lot more money on the obvious alternative (Nest or Hive), and give myself a headache with a lot more redecorating, my choice is limited.
I very much appreciate the suggestion and recommendation though.
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Hive TRVs don’t work . . .0
