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Why did Tado app disappear from the macOS App Store?
I am no longer able to install Tado app on my MacBook Pro (Sequoia 15.3.1). Why did Tado discontinue it? It was really helpful in some scenarios.
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Apple Watch App for heating control
Hi Tado team, I‘ve been a customer of yours for years and I‘m grateful for the energy savings we‘ve been able to make. I have one suggestion… I have been waiting all these years to be able to control the temperature of my heating via my Apple Watch. Please release a watch app, this would make things SO much easier!
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Energy IQ Can't enter historical data
Hi there, I wish to add historical data from heating bills but Tado won't let me enter any start dates earlier than when I installed Tado. How can I make comparisons if there's no earlier data present. Is this usual? Any comments will be greatly appreciated. Chris
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Tado X for large house - 40 trv’s, 5 zones
Is there a way to get Tado X to work reliable for a large property. I know there is a limit per bridge of 20-30 devices - and the app says 30 devices(ish) But our client has 24 rooms with TRV’s - some with 2 or more radiators (so 40 radiators in total) It is all split into 5 zones - 1 for each floor - plus towel radiators…
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New smart thermostat says I need a thread border, but I already have a Bridge X
Hello, I figured I'd try this here since the support chat person offered me one solution and then stopped responding. We have a tado Bridge X in our house and it has two smart radiator thermostats and a room thermostat connected to it and able to be controlled from the apps on my phone and my husband's phone. We recently…
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Signal to boiler not being sent?
Hi, I've had my tado installed downstairs for 3 months or so and no problems until the past two days. When changing the heat up or down it doesnt seem to be sending it to the boiler to trigger the heating. When I turn the heating on upstairs (still old thermostat) it works fine. I've switched off and reset everything…
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Tado Marketing Test
Like lots of other companies, we routinely do marketing tests and research, plus we look at customer feedback every day. Those involved in this test retained full access to the tado° App with no charge. The screenshot above was taken by someone involved in the marketing test.
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Single App or Bridge linking V3 and Tado X.
I propose a single App and / or a bridge product to links V3 and X products. This would enable those on V3 to extend their systems to reach distant radiators. Reason: Many people have invested in Tado products for their home on V3. These people identified the problem that Tado V3 had limited range and some radiators could…
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Issue with creating matter link code
It took me more than 4 hours to configure tado° X as the devices were not connecting, the bridge was giving weird errors, devices were requesting a Matter bridge router, etc.. I had to factory reset the router twice. Now finally it appear everything is connected and I need to connect it to alexa and matter and I get an…
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Boost Room Heat
In addition to the “Boost Heating - All rooms” option, when clicking into a room, a “Boost Heating - <Room Name>” would be nice. Some rooms may be unused for now and closed. Boosting a single room would be ideal.
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Short-cycling boiler, any fixes?
No responses to my previous "New/Old system" query, so I must therefore assume what I am experiencing is 'normal' behaviour. I will try to learn to accept the wildly inaccurate timer switching. So I will ask another question, assuming again if there are no responses, it is again, 'normal' behaviour for Tado: *I turned on…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Looking for a smart Thermostat with a programmable app
I am looking for a smart thermostat for a hall that is not occupied daily but has meetings set down in a calendar. the heating system has three zones which are separatly controlled with motorised valves. Can this be programmed in to the tado App. thanks
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Away notification to all devices
Send a notification to all registered mobile devices when the house becomes unoccupied. This will allow anyone to turn the heating off rather than leaving the onus on the last person that leaves the house
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I'd like to suggest that tado's programmers think, before changing the app/web page
Prior to upgrading from V3+ to X, and a app update, I could tell which of the radiators in a room needed the battery changing by blinking the device. When I started the updated app with Tado X, and added a device it actually prompted me for a name for the device. I added "Back wall radiator" and "Side wall radiator". So…
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Tado X wiring setup
Hi all, We recently received a Wireless Smart Thermostat X - Starter Kit and two Wired Smart Thermostat X. The previous system had 3 zones, 1 Hot Water Cyclinder Zone and 2 Central Heating Zones. The old programmer (ThermaQ TQX0027, also known as ESi ES3247B) controlled these zones. The old thermostats are ThermaQ branded…
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The end of IOS 15 Support
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…