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Prompt for Zone Controller
When installing multiple thermostats and radiator valves, there should be a prompt to choose which themostat is the corresponding zone contoller for each radiator valve. After setting up a wired themostat to the main boiler and a wired thermostat for underfloor heating, my radiator valves were randomly/intermittently…
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Calendar viewer
Hi all in my previous smart thermostat I was a calendar viewer that was very useful, basically is a calendar with a month viewer where for each days where the thermostat was on, appear a red dot under the day, this is very useful to have a fast view of the days where the thermostat operate, and by clicking on the…
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Allow combining Smart AC Control and Smart Radiators in one room
Currently, Tado App doesn’t allow combining Smart AC Control and Smart Radiator in the same room. Please enable this feature.
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I have no heating or hot water as the system does not seem to be communicating with the boiler. Help
I moved into a new house that has underfloor heating downstairs on a Polypipe system but upstairs has 3 radiators (1 in each bedroom) with smart radiator thermostats, a smart thermostat on the landing and an Extension Kit in the cupboard with the cold water tank. The Internet Bridge is plugged into a BT Home Hub. The…
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My hot water is now not showing in the app
Hi since reinstalling the app, can't see my hot water control. I have been communicating with customer support but haven't had any instructions on how to sort it. All my rooms are showing on the app. I've had this since 2019 and haven't changed anything in the house. I'm having to go and move the valve to get hot water and…
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Suggestions left unanswered.
Hi, Many of us have been asking for it for a long time. I am the new user of TADO V3+ and I am actually satisfied with it. However, after reading many suggestions of other users, Tado does not take it seriously. A lot of comments on the appearance and functionality of the main screen. Windows 8 appearance is ok but why is…
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Server Problems Update (25 November 2024)
Hello Community, Please be advised that tado° customers may still be experiencing degraded device performance due to ongoing server issues. Smart AC Control users are most affected, but a small subset of users with tado° thermostats are also experiencing problems. tado° is doing its best to resolve this issue as quickly as…
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Grouping rooms for boost/off
I have our house divided into rooms with timings setup that work majority of the time. But, it would be good to boost multiple rooms at once but not all rooms (eg downstairs). Would be great if you could have boost/off zones that consist of multiple rooms, without it being all rooms.
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Making smart schedule more smart
Would be nice have one page in which they are group the history for heating activity of all rooms together, to have more clear when the boiler can be left off reducing one or more temperatures at a certain time. (Sorry for my English)
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Energy IQ - Better process for when energy meter is replaced
I recently had to have our smart gas meter replaced, because the existing one became faulty. This meant that my meter reading dropped back to zero when the meter was replaced. When I came to enter a meter reading in Energy IQ, it said I could not enter a number lower than the previous reading. I contacted support, they…
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Problem with app
We got Tado installed on Monday and devices keep disappearing from the app meaning we have to keep registering them leading to no heating! Not impressed, customer service is a ‘bot’ and non existent. Anyone else having this issue?
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iOS App TestFlight Beta
I’ve noticed the Tado iOS beta app isn’t currently accepting new devices as the TestFlight program is full and has been for a while. Would it be possible to comb through the current beta testing users and remove any that no longer submit feedback or have recent account usage to make room for others? Or maybe implement a…
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Heating System Override switching it on for 1hr, 2hr 3hr or set a time
Strangely, the Tado system allows you switch on the hot water heating for a specified time outside the schedule. But it is not possible to do the same for the heating. Instead, you have go into each device, which is a ridiculously time consuming and fiddly process. Yet, it is standard functionality on most central heating…
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Merged: Add support for alternative schedules
This discussion has been merged.
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Select how long boost hot water for Tado X
I've switched from the V3+ to Tado X due to connection issues with the bridge. With V3+ in the app I could select how long to boost my hot water for with the pencil, this was a vital feature for me. With tado X I can click boost but it is only set for 60 minutes and can't be edited. I see from tado's website this is a…