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Provide method to specify type of heating system, i.e. radiators, underfloor, etc.
There is no facility to specify what type of heating system is installed. It appears Tado treats all systems as if the heating system is based on radiators. In case of a underfloor only system it is likely the floor is cold when the first call for heat after a break is generated. Currently the system would start to run for…
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Problem connecting from smartphone after update
Good morning, I updated the app a couple of days ago to the current 8.26.0. Since then I have not been able to connect via smartphone. From the computer I connect to the profile and communicate with the thermostat, from the smartphone it does not allow me to log in and continually proposes the login page. This means that…
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Two Wireless Receiver Xs in dual zone setup
The documentation on the Tado website appears to suggest the having two Wireless Receiver Xs in a single home is not supported. However, looking at the app it would appear that rooms can be assigned different "Zone Controllers" making a dual receiver configuration possible. I'm not sure whether this is a recent app update…
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temperature adjusted at the radiator valves
If the temperature is adjusted at the radiator valves, that new temperature remains set until someone adjusts it again or until someone chooses to go to the schedule at the next schedule change. I would like to be able to decide myself via the setting what the reaction should be when turning the radiator valves. In my…
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Care and protect - percentage a radiator valve is open
Hi, I have had a Tado just over a week and have a few teething problems. Firstly there can sometimes be a wifi disconnect from wireless thermostat to boiler which I hope to remedy with a WiFi extender. Secondly, I have one large room which seems to take ages to heat. It has the tado TRV and wireless thermostat in it. This…
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Tado App - Edit Time block temperature
Just went to edit a time block on a thermostat schedule in the app, and instead of the usual temperature range, it says that the current setting of 20deg is now 0.8deg and the scroll wheel to change it goes from 0 to 7 degrees. Looks like a dodgy software or firmware update to me? Only appeared today. Can someone from Tado…
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Humidity visualization and routine with modality home, away
It would be useful to have an indication of the humidity directly on the room box to have an immediate idea of the environmental well-being. Also on the environmental well-being box to have a summary of the situation without clicking on it. It would be useful to have the possibility of programming the "home" or "away"…
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Tado app closes when entering boiler Info
Hi, Every time I add my boiler info into the app under the care and protect, I click my exact make model and the app just closes in its entirety. Any ideas? It’s a viessmann Vitodens 100 wb1a
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Moved into a house with Tado, can't get the heating to come on
Hi All, We moved into our property last February, we found the smart thermostat and have never had an issue in getting the heating to come on. About 8 weeks ago we had a gas engineer come out to look at our boiler he said that I needed to download the Tado app which I did, ever since then we cannot get the heating to come…
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Open Window Detection Accuracy
Hello, I have recently bought tado x and was disappointed by the open window detection. There should be a manual button to say that the window is opened it shouldn't rely only on fixed changes of Humidity and Temperature ( Some spaces takes more time to lower the humidity and doesn't detect the window is opened) when…
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App not showing data
I have recently updated the app due to an error message I was receiving and since then it no longer shows when the heating has been on/off. Also, previously I was able to control the amount of time the heating was on for and any following Alexa requests would put the heating on for the amount of time specified previously.…
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Merged: Features Tado X Early Start - Profiles Scheduling
This discussion has been merged.
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App Not working
I am trying to set a different target daytime temperature for all my rooms and although it shows on the setting page, it is not replicated on the Home screen. Initially I attempted this with negative results, then found the App had an upgrade, so did this, but stiil no change. Surely I don't have to uninstall reinstall?
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Extend the diameter of the Home Area.
Way back around 2013, when I first fitted a Tado system with an extension kit as a relay control over the boiler, there was a bug in Tado's system. It couldn't locate my actual address correctly on the map and it also allowed me to set the Home Area diameter to as much as 50 miles away from home. Since moving into a very…
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Design of an upgrade to whole house - smart heating and hot water system
We are in the process of upgrading our home insulation (9” solid brick walls) and adding smart TRVs to the radiators and control of the hot water thermostat. I need detailed guidance on how to adapt the existing system to your system The current set-up is as follows: Upstairs - 10 radiators with a landing mounted…