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Tado Heating System Problem – Boiler Shuts Down and RCD Trips
Hi, For the past week, I've been experiencing an issue where my boiler is behaving weirdly, causing the RCD breaker to trip. When this happens, I reset the RCD and try to turn on the heating for a single room via the Tado app. However, as soon as the boiler starts up, the RCD trips again. This has become quite frustrating.…
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Notification when the device triggers the heating to turn on
In the past the heating has been turned on even though it has not been manually activated and the scheduled times have not been triggered. Obviously when no one is in the house this becomes a major issue, particularly with the rising cost of fuel. Can you develop a notification that an email or app notification is sent…
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New smart thermostat says I need a thread border, but I already have a Bridge X
Hello, I figured I'd try this here since the support chat person offered me one solution and then stopped responding. We have a tado Bridge X in our house and it has two smart radiator thermostats and a room thermostat connected to it and able to be controlled from the apps on my phone and my husband's phone. We recently…
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Suggestion for Tado App: Ability to rename "Other Devices"
A suggestion for the next Tado app update from my side would be the ability to rename the individual Tado X Bridges and Tado X Receivers in the same way it is possible with the Smart Thermostats. Since i have two bridges and 6 Wireless Receivers (multizone setup) it gets tricky to know which one is which one without having…
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Individual temperature settings
It would be really good if you could have temperature profiles for each person and then one for when there’s multiple people home. I have my schedule set up so my partner is t cold, but I always turn it down when she goes out and I’m home. It would be nice if taco would see I’m home alone and reduce it to the temperatures…
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Weird goings-on this morning – App/Internet Bridge/Smart thermostat - what's happened?
Got down for breakfast to find the room a bit chilly. Checked the app to find the dining room online but all other rooms offline. How can that be? Changing the temperature in the app had no effect so went to the main, smart thermostat. Upped the temperature manually and the heating came on. But the thermostat showed low…
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'Boost' Function should work by zone
I have 3 floors to my house and 3 wireless receivers on my boiler. Every radiator has a Tado X TRV on it. Occasionally we like to boost the heating, but we are only ever normally on 1 floor. During the day, if I want to boost the heating downstairs, by pressing 'boost' every single radiator across 3 floors comes on, making…
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Rename Zone Controllers / Wireless Receivers
We should have the ability to rename the wireless receivers and give them proper zone names. I have 3 wireless receivers on my boiler for 3 floors in my house. When I add a new temp sensor or radiator TRV, I should be able to add it to 'downstairs' or 'basement' or 'upstairs'. Not to PR123456789! I installed all three…
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New/Old system problem
I've just bought a complete system from a neighbour who gave up on it. I got it for a song, but I am having an issue with it. I bought it and set it up a while back, can't remember exactly when (maybe 8 weeks), but I did so because I'm going away for a couple of weeks and wanted to set a couple of rooms to stay at a set…
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Hot Water Turned On Outside of Schedule
Hi Everyone I have just completed my Tado Wireless V3+ Installation with the bridge, wireless thermostat, wireless receiver and 5 TRVs. I followed the installation settings exactly. I have a Y-Plan system with a heat only boiler and a Hot Water cylinder. The HW cylinder has with a Cylinder Thermostat which is set to 65c.…
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Short-cycling boiler, any fixes?
No responses to my previous "New/Old system" query, so I must therefore assume what I am experiencing is 'normal' behaviour. I will try to learn to accept the wildly inaccurate timer switching. So I will ask another question, assuming again if there are no responses, it is again, 'normal' behaviour for Tado: *I turned on…
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Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
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Easy programming
Hi, Could an easy programming feature implemented? Like vacation: leave on ... date, return on ... date. Temperature during absence.... And quick day programming. Morning, ... °C work..°C evening...°C. I had this on my previous thermostat and it worked very easy and intuitive. Thank you all!
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Schedule printing
Hello, Schedules are really helpful in keeping my house warm economically and I’d really find it useful if it were possible to create a file or print the schedules for my home heating. Different rooms have different requirements because of varying uses at different times of the day. I expect others would also find this…
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Symbol ?
Anyone know what this symbol represents? Seen a few suggestions …but nothing concrete
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Thermostat Receiver not communicating with boiler
Hi there, we had a danfoss receiver installed previously and we replaced it with Tado. We followed the same wiring based on how the danfoss was wired and for a couple of days it was working fine. After 2-3 days the Tado stopped communicating with the boiler and now when we boost the heating on the app or turn on the…
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Feature proposal
Hello I have a Smart Thermostat X from your company and the problem is that it turns on and off too frequently (every 10 minutes). Why don't you add a feature in the app: if I set the room temperature to 23°C, it should go until 23.2°C (or whatever I want, +0.1, +0.2, +0.3) so that the heating system would run much less.…
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Increase or decrease temperature by 2° everywhere (instead of Boost Beating)
Sometimes you just want it to be slightly warmer or slightly cooler in your entire home. Therefore a "Decrease by 2°" button would be useful to reduce the temperature in all rooms. And another one "Increase by 2°". Ideally coupled with a setting for how long this should apply. A bit like the current 30-minute ‘Boost…