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Tado X Programmer Looses Internet Connection
Hi, My Programmer has lost its internet connection twice since I set it up two weeks ago. When it is connected all 3 wi-fi lights are lit, so it has a good strong signal. Restarting it fixes the problem, until next time! I am wondering if the programmer has any difficulties with Mesh wi-fi. I have one name for both 2.4gHz…
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Issues and solution for setting up tado with 3rd party integrations
So I've had my fair share with setting up tado and wanted to share my problems and solutions. Note that I have a Unifi dream machine as router, complicating things a bit more (as it turns out). The core problem I had were: Unable to connect the Tado X bridge; Device linking button missing; Unable to link to third party…
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Tado App iOS Beta
I’ve noticed the Tado iOS beta app isn’t currently accepting new devices as the TestFlight program is full and has been for a while. Would it be possible to comb through the current beta testing users and remove any that no longer submit feedback or have recent account usage to make room for others? Or maybe implement a…
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How to make Tado Bridge X join an existing Thread network?
Hi! I set up Tado X in one location and the bridge joined the existing Thread network (by SmartThings hub). But in the second location there are 2 separate Thread networks. How can I force the Bridge X to join the existing network as in the other location?
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Tado X offline a lot
I’ve been using my Tado X for about a month or so now. It’s been all working okay-ish but lately I’ve noticed that the system is going offline often, which is super inconvenient on these colder days because somehow the offline schedule function doesn’t seem to work at all and when I manually turn the knobs, they won’t work…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Greenstar and Salus not compatible with Tado X...?
Hello all. I'm an absolute beginner to all this. I have a - Greenstar 36CDi Compact ErP condensing combi boiler - Salus RT300RF Digital Electronic Thermostat with RF A Tado advisor told me that Tado X would not be compatible with this system. Can anybody please explain what the problem might be? I thought I could replace…
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Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
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Issue with creating matter link code
Tado X is really a nightmare. It took me more than 4 hours to configure it as the devices were not connecting, the bridge was giving weird errors, devices were requesting a Matter bridge router, etc.. I had to factory reset the router twice. Now finally it appear everything is connected and I need to connect it to alexa…
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Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…
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Exposure of additional information to Matter for Tado X Radiator Thermostat
Hello, I'd like to ask if the development roadmap for the Tado X Radiator Thermostats has the exposure of additional entities to Matter planned in the near future? I'd like to see the battery % and also the valve position (valve open %) directly within the connected home automation ecosystem through Matter, which is…