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tado UK Shop - How Long to Ship?
I understand the current vogue for doing all communication via chat, but it's frustrating that the UK Shop seems to have no dedicated support to answer a simple question like "Where's my order?" Even worse, the email address that tado has supplied to ShopPay to deal with any order questions is: noreply@tado.com. If the…
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Tado X migration from V3+ with Worcester Bosch EMS
I am looking at the Tado X and wondering if EMS or EMS+ is supported on Tado X as I can only seem to see reference to OpenTherm. I also have 1 room where I have two Radiators with Smart Stats and a central stat controlling the two rads. I am guessing this is still possible? Also if anyone has made this migration and…
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Can Tado X Thermostat handle 40 V from thermostat wire
I have a older boiler which gives 40 V from the thermostat wire. Can the Tado x handle this? FYI I'm swapping from a toon thermostat and removed the transformer bit in between which steps up the voltage to 50V. So the 40 V comes directly from the boiler ( measured on the two wires open therm). Hope someone can help, thanks!
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Tado X Smart Radiator Thermostat - poor battery life
It has been less than 2month since I installed Tado X system and the batteries in the TRVs started failing already. The system has hardly been used (apart from testing) so battery depletion seems really premature.
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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Tado X wiring setup
Hi all, We recently received a Wireless Smart Thermostat X - Starter Kit and two Wired Smart Thermostat X. The previous system had 3 zones, 1 Hot Water Cyclinder Zone and 2 Central Heating Zones. The old programmer (ThermaQ TQX0027, also known as ESi ES3247B) controlled these zones. The old thermostats are ThermaQ branded…
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Added VR33 to EcoTech Plus 937 and radiators heating all the time.
I have been running my EcoTech Plus 937 using eBUS from an Extension Kit for a couple of years without problem - apart from signal strength to TRVs. About to take the plunge on the Tado X discount offer but before spending nearly a grand I wanted to make sure I could still run the boiler with modulation so I ordered the…
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Upgrading to X and Obtaining Historical Data
I am aware that to install Tado X I need to delete my existing home and create a new one. Also aware that once this is done, I will no longer be able to view historical data inl the app. I therefore have requesed a download of my data via "live" chat. So far there has been no response. As I would like to proceed with the…
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Tado° X upgrade discount - will this be available in the UK?
I got the promotional email offering a 50% discount for existing customers to upgrade to Tadoº X. However because I'm based in the UK as much as I would like to I can't take advantage of it. Does anyone know if a similar discount will be available once Tadoº X is launched in the UK?
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Wireless Receiver X - no hot water
Hi everyone, First of all thank you to everyone who helped me with my other questions. Hopefully this will be the last one in this quest. I've replaced a Danfoss F715 with a Wireless Receiver X. The wires go into a Glowworm Energy 30r. There's also a hot water tank on the first floor. Radiators work fine with no hiccups…
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Need help determining adapter for radiator
Hi, I've bought a couple of Tado X TRVs and after installing and sorting out the connection to the boiler I was surprised that the TRVs were not a case of simply unscrew the old one and screw in the new one. I've attached some pictures with what I have. The Tado TRV screws in easily so the radiator is 30mm as well. The…
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Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian