Launch a range extender or upgrade to mesh network
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Thanks I might have to send it back then if this is the case. It’s not fit for purpose in larger homes.1
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I am using rechargeables. Is that an issue? I use the high capacity Duracells.0
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Agreed. It seems to be working for me.1
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@GrayDav4276 agreed, and next time this device misbehaves I'll be swapping the batteries out as a first step.
Interestingly, it's started behaving again now, with no intervention from me! And if history tells me anything it'll probably be fine for a couple of weeks again.1 -
Saw somewhere in this thread that applying tin foil behind the TRV increases the ability to pick up the signal, this worked really well for me. All rads now connected to Tado for the first time ever! Doesn’t look too pretty but very effective, perhaps an elegant signal booster like this could be designed by your hardware team?2
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i have a relatively large home and it seems the the internet bridge cannot cover all the devices i have. (2 thermostats, 12 radiator thermostats). it would be logical that i can install a 2nd internet bridge or some kind of range extender so that i can contact all my devices in 1 account. now i need to install 2 internet bridges on 2 different accounts which have other setbacks obviously.
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I was wondering this myself as I have had some connection issues.
Seems to me like a pretty simple change to allow more than one internet bridge. A lot of people with range issues in their home either have mesh wifi or powerline installed in some fashion.
Its disappointing to see a lack of movement in this area.
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I think tado should create / release a bridge holder to keep the bridge up straight since that seems to be the preferred position for better performance. These are devices with a nice design and shouldn’t have a hand made box to keep the bridge up straight.0
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I had to use white self adhesive Velcro which looks OK and allows you to fiddle with the orientation but it’s not very pretty0
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I wish to extend the range of Tado Radiators Cap.
In my home I don't have signal.
Thank you,
Valentin
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@Rob any updates?
Surely a repeater should be relatively easy thing to produce?
https://www.cnx-software.com/2022/02/21/sonoff-zbbridge-gateway-can-be-used-as-a-zigbee-router-repeater/?amp=10 -
No update. Our product cycles have deadlines shortly before the new heating season starts. I mean, that's when new products tend to be released.
We are working on Thread compatibility. Assuming this comes, and although I'm confident it will I cannot give a 100% assurance at this point, it will be most likely either late summer 2022 or late summer 2023.
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@rob can you confirm whether this new thread functionality is likely to be compatible with the v3 kit I bought 3 years ago?
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He can’t and he won’t. Tado is not great at easing the minds of troubled customers.0
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Anyone seen a link or place we can return them to?
I got mine from Amazon so their normal return period has expired but I’m still facing the same issues.0 -
Be patient. It’ll settle down. The guidance on batteries and internet bridge placement are both crucial.0
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+1 being able to pair another bridge in would be ideal.
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I am disappointed in the Tado products and extremely disappointed in the response by Tado. This has been reported as an issue for years now and nothing has been done to fix it.
I have made sure to leave a very clear review at all webshops where I have bought Tado products about both products and lack of response.
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I haven’t found it that bad. I’ve had really good after sales service when one valve failed (replaced promptly foc) and sensible responses to concerns and problems. Both my installations have now settled down and are running reliably with rare dropouts, and my son now has an 8 valve installation too. I’d recommend being patient and paying really careful attention to siting of the internet bridge. It’s definitely a matter of trial and error.-1
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@CIW
Very pleased for you but I'm not sure posting about NOT having a problem is that useful in a thread for people who ARE having a problem.
Sadly physics problems in reality don't tend to "settle down".-1 -
If you look at my earlier posts you will see I go into some detail about this.0
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@Pete it is certainly my experience too that it does 'settle down' - finding the best location and orientation for the bridge and only using quality batteries made all the difference.
There must be many thousands (ie a vast majority) who don't come to this forum as they don't have a problem either.
I can't help thinking that those with problems may have external interference from some as yet unidentified source?
Also, all our TRVs are the V1 type (that don't take rechargeable batteries) - I wonder if the V2 type are more susceptible?1 -
That matches my own experience exactly.0
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I wonder why the 2 of you without these problems bother to keep replying to people who do.
People ask for a repeater since 5 years for a reason. The point is that there still isn’t one, not that you two don’t need one.-1 -
Because I was one of those calling for this. My earlier posts are very relevant.0
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Not to those who aren’t as lucky as you ;)
But okay, let’s carry on.
I for one stíll need a repeater! One bridge can either connect to one side of the house, or the other half. There is not one position where it reaches all TRV’s.2 -
Would it be possible to just use 2 bridges or can a home only have 1 bridge?0
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Hi Rob, any update on the connectivity status? I currently have my bridge strung up unattractively in my living room so that it can - just - reach throughout our house.
Tado is a great system - except for this one very weak point. Surely you are moving forward on a better solution?!
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We'll referring back to my earlier post on here on the 9th February about 1 of my radiator thermostats having random off days every few weeks..
It disconnected for an entire night on the 7th March - first time in 4 weeks. Woke up in the morning and spotted it, realised I didn't have any spare AA batteries in the house (school boy error), so pulled the existing batteries and reinserted. It's been rock solid again ever since... Exactly as every time previously.
Note, this device had new batteries in October. It's fine for several weeks on the trot, then will have one bad day, and will then be fine again for weeks on end.
I'm starting to think its unstable firmware... The thermostat gets itself into a corner case condition and the firmware keels over. Restarting the device gets the thing back up and running again. It only started happening around the spate of firmware updates before the winter period, previously it was rock solid for a whole year.
Complete guess though.
If it was bad batteries I'm sure it wouldn't happen so sporadically (i.e several weeks apart).1
