Launch a range extender or upgrade to mesh network
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@MountainPass
Of course Tado are monitoring this forum.
They regular review feedback about their latest trivial update, like "dark mode" or "eco graph".
They also regularly post posing as satisfied customers. (I've no idea why someone who doesn't need a range extender would repeatedly post in a feed for people who do need a range extender). Some "members of the public" have even flagged the topic so they can reply about how they personally don't need a range extender the moment anyone posts saying they do. Often providing a lame back story about how they "once incorrectly thought they did need an extended".
All perfectly reasonable behaviour.0 -
I can answer that question. I joined the forum and this strand because on initial setup I thought I needed a range extender and wanted to agitate for one. See my early posts. However after carefully tweaking and repositioning as recommended it turns out that I don’t. Happy to prove who I am and that I have absolutely nothing to do with Tado.-2
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@CIW , we are super happy for you. Really. But you’re not helping the ones who have a limped heating system, for years now.
Will you, please, help us out a little by pressing how desperately we need this range issue finally resolved. Thanks, you rule.1 -
@CIW glad you're happy. Personally I'd love to be able to add multiple signal repeaters. I have 14 radiators connected currently but it took me weeks to find the one spot in the house that worked. Move the bridge 2 inches and I lose 2 radiators. As it is I've had to buy £100 of rechargeable AA batteries as the valves are draining them. 6 radiators need the batteries replacing every 2 weeks. I hate feeling that the entire edifice is tottering on the edge of collapse. I really want modulation and having a vaillant boiler Tado is my only option. The boiler is 9 years old now. Unless Tado bring out an extender when the boiler goes I'll be making sure its replacement is opentherm rather than proprietary and I'll replace the whole lot with a Drayton Wiser system with 3 or 4 plug in extenders.2
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One thing that did help was to glue a Velcro strip to the transmitter so you can easily try out different locations and (particularly) orientations.1
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Great idea. Also helps if you move all your radiators into one room.-2
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I am also burning my way through batteries on the temperamental TRV’s that are out of range.
Not very green. I tried rechargeable but they lasted a week or two and I got annoyed with the constant maintenance. I have 12 TRV’s and it was too much work.1 -
Yes they are quite heavy on batteries. In the end I went for the Eneloop rechargeables they recommend which have been good, if initially expensive.0
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@Pete just accept that Tado will never work for you, and they have zero interest in fixing the problem.
I'm sure they will be only too happy to sell you their superb new system when is released in 2024
Maybe it is time that you moved to a different system?1 -
"man gets tired of people complaining about poor reception in forum for people with poor reception"1
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Yes there does seem to be a few posters on this forum who can't seem to get their head around that the system they have purchased isn't suitable for their personal circumstances and are living in a delusional world where Tado will somehow fix their problems even though they have already clearly explained that they won't be.
If I was in that situation I would have ditched Tado years ago and moved on.
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I think it is to simle to tell that the bridge should be moved to another place. It is not easy to have everywhere a internetcable
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You should see how mine is dangling with a cable across the ceiling.. Just to let not too many trv’s lose connection. It’s ridiculous and embarrassing1
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Tado…..please supply a range extender asap! We have the ring app and they have developed the ring chime pro to solve the drop out in signals to cameras. You just plug it in to any socket and the camera connects to that. Why can’t Tado do the same? We have 3 radiators which don’t connect0
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I have a Hive System, but have invested in Tado Smart TRVs (as Hive did not originally have their own). Yesterday, with the incentive of Black Friday discounts I looked at buying a Tado Wireless Thermostat, a Wireless Receiver to totally convert from Hive, together with more Smart TRVs, but thought that I would check that Tado is committed to solving the range issue, which I too suffer from and came across this thread and am so disappointed that Tado has not addressed it.
I am most disappointed by what seems like Tado's contempt for their customer base, with minimum contribution to this tread and not acknowledging that a significant minority of committed, but unhappy clients need to be listened to and communicated with. If they are not able to solve the range problem, they should appoint a development director who is able and willing to take a lead in doing so.
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Not to mention this thread has 29.5k views and 484 comments.
Just saying.
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seems like such an easy solution to either accept multiple bridges or create a bridge extender (wireless or wired internet connection) I have several mesh routers to cover my house so could easily setup extra bridges, as it is now the radiators in my barn are not connected even though I have full internet there but too far from where the bridge has to be to connect to the radiators in the house.
Has anyone actually tried a 2nd bridge on the same network?
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I may just buy a second kit and setup a new account, I'll have to do that for my rental properties anyway, such a shame the app should be able to handle multiple homes like the Google app, I can manage the Google wifi in all my properties just have to select the home in the app, Tado could do that too.
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I now have three. One for each of my two houses and one for my son. Apple Hone makes it easy to toggle between them. Tado doesn’t, and that would be a big step forward if they could offer it0
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Instead of switching in the app, you could use the app for one account, and then a web browser for another visiting:
With android devices, you can add this as shortcut on your Home Screen - not sure about with iOS devices.
You could use multiple web browsers for different accounts as well.
Not ideal, but it should be a fairly simple process to switch between accounts.
Also, if anyone is using Home Assistant, you could set up multiple Tado accounts in that, and then run everything (except scheduling) from Home Assistant.
Again, not ideal, but might be helpful.
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And indeed that’s what I had to do. But it’s clunky compared to Apple Home0
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I have my account linked to Google Home that seems to give me the access I need so with multiple bridges on several accounts (gmail + aliases are really great for that) I think things will work fine even if not ideal.
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Multiple bridges works for multiple boilers/properties (and/or for systems without zone-control), but it doesn’t help you to overcome the problem of connection loss with a single heating system.
In theory it could, but it needs software development from Tado, which they never do.0 -
@Robbie if you're using analog controls (ie Normally Open or Normally Closed), you can actually wire two controllers together for the same boiler.
I used that method to overcome the 10 room limit by wiring the Wireless Receiver and a Wired Thermostat in parallel on the Normally Open/Common terminals (in series if you're using the Normally Closed/Common terminals)
When one or both call for heat, the boiler fires up.
You could do the same with multiple bridges, but would need a zone controller for each bridge.
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It’s modulated. Kind of an important feature I don’t want to give up on. So the soldering iron can live in it’s drawer a bit longer.
Since whole Tado is cloud-driven. It’s their digital soldering iron that’s needed.
Or maybe even open up some more API’s to the public. It’s more about willingness at this point.2 -
I have a bungalow with drop out issues. I work away a lot and constantly get calls telling me the heating is not working at home again. I wish I had not bothered with this system. Tado clearly have no interest in their customers needs and they should warn in their literature of the woeful distances their system achieves.
I may as well of put the £500 this junk cost me into the log burner!
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Adding my voice to the queue to request range extender and/or ability to manage several bridges from the app
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Another miss. Just two rooms between IB and Thermostat, no valid connection. I must dismantle the Tado and go with another product, very similar but 100% reliable. Five years of big money earnings from loyal customers should give Tado the fuel for some R & D solving this issue! If Tado depts can't, I candidate myself! Meanwhile, I go with other brands.
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We have 16 radiators in a 2 level house. And still the base station cannot cover all radiators.
WHY is there not ALREADY some kind of range extender? Or even something we can bodge up on a Raspberry Pi (Assuming that after 29k views, 480+ votes that Tado will not or can not fix this)
---* Bill
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I sprung for a second bridge and divided my house in 2 sections, one section I control via the app, the other via the web interface, it's not optimal but it works for me, having both bridges in the app would be perfect.
You just need 2 different email addresses, gmail aliases with <youremail>+anything@gmail.com works, some sites don't accept the + symbol in an email address but Tado accepts it.
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