The Big Idea Archive
Comments
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It would be very useful to let the Wireless Temperature Sensor to activate the heating/bolier alone in a room without any smart radiator valve/thermostat.
For example, in my 3-room flat I have one only room where a radiator is present but a radiator valve/thermostat cannot be installed because of spacing issues, whether in the other two rooms regularly installed thermostat and radiator valves/thermostats are present. When I try to raise the temperature in that specific room where only the wireless temperature sensor is present, the heater/boiler is not activated by the system (thus instead heating is successfully enabled if the settings is requested via HomeKit/Apple Home app/Siri command instead of using the Tado app, losing the smart programming and auto-assist features for that room). The desired and expected behaviour in this specific scenario would be to activate the heating leaving the radiators off in the other rooms, when applicable.
I read that some other users were able to obtain this feature contacting the support and letting them configure the devices remotely, but this should be able to be configured by the end-user too (maybe in the case or future reconfigurations of the devices).
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I was wondering if we could add an actual boiler commanded 'ON' parameter to the app.
We currently have a parameter for Heating Activity but doesn't give a true representation of the actual time the boiler was commanded to 'ON' and this is obviously by design and we are still heating even though the boiler is not running.
This would only be applicable for ON / OFF time relay systems and not duty cycle controlled.
I think people may be misled by the 'Heating Activity' parameter and think their boiler is running for a considerably long time.
Also as boilers can shut themselves down for periods to cool the commanded 'ON' time is also not a true representation of run time but it would be a very good indicator.
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Don’t know why, but the air conditioning controller does not come with a proper mounting bracket or screw holes. It just comes with a couple of very small adhesives.
These adhesives don’t stick well to the device plastic back and the device falls off the wall in about a couple days.
Please consider providing a mounting bracket or some stronger adhesive tape (e.g a piece of the 3M dual lock tape)0 -
OK, this has been done by Lara from the Support Team creating a zone and mapping the wired thermostat as the main regulator of the zone for the entire home! This feature is shown in the web interface only and when trying to edit it, the website tells to contact the support because that feature is still under development. Instead, the feature is completely hidden in the smartphone app.
Once the feature development will be finished, this will be a useful enhancement.
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In efforts to reduce noise you may wish to check and install some plastic radiator bracket inserts. Traditionally used to reduce the 'ting ting' noise when radiators expand and contract, they also dampen the smart valve noise.0
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I am having issues no heating. Ticket open with tech support0
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As I use them on the same equipment used to cool the room in summertime, I’d need a way to keep open the Smart Radiator Thermostat regardless of the room temperature and without switching on the boiler, of course, thus a way to set “always open” (and also “always close” to support other use cases) disabling temperature control setting in the app would be useful, otherwise I’ve to remove the Thermostats in spring and reinstall them in autumn.
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Please bring back Teach Tado0
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Currently Tado is limited to 1 wireless receiver or extension kit per home. Please could this be changed to allow multiple wireless receivers. I currently have an extension kit controlling my hot water, but this is a large house with multiple underfloor heating zones. I would like to add additional wireless thermostats and receivers to control underfloor heating actuators that don’t currently have independent wired thermostats, but share a thermostat with other zones.0
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Could not agree more. It starts me that Tado wouldn't race to fix this to grab more market share. They are losing out to Evohome at the moment because of this.
I have 3 heating circuits and one hot water, wired up to individual valves on separate pipe circuits. I am lucky in that for all of these circuits, I can use wired thermostats if I want to given how long ago it was all set up by the previous owner (although this is not ideal given the locations that some of these are in, so I am using one of these with a wireless one).
It's got to be only a software change - why on earth would you restrict to just one?
And the documentation is awful - it says on tado website that you can have one wireless receiver and one extension kit. It seems they don't mean that - careless wording.1 -
Geofencing works well for when we are in and out of the house during the course of a day. However, it isn't so helpful when we are away for multiple days. Geofencing turns the heating off just fine, but it only turns it on again when we are relatively close to home - nowhere near long enough for the house to properly heat up.
Please could you the ability for me to tell Tado when I intend to get home in advance, so the house can be up to temperature when I arrive home. For bonus points, Tado could alert me if I haven't arrived home by the scheduled time, in case my plans change while away and I forget to update the expected arrival time.
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Configuring Smart Radiator Thermostats to work with multiple heating circuits (e.g. separate upstairs and downstairs heating circuits, with each circuit controlled by a Smart Thermostat) is possible, but you will need to contact Tado technical support to correctly configure the system. It is not possible to do the complete configuration via the App.
I have two heating circuits controlled by two Smart Thermostats and I have gradually been increasing the number of Smart Radiator Thermostats. Each time I add a new Smart Radiator Thermostat I have to get in touch with Tado and have them link the new Smart Radiator Thermostat with one of the Smart Thermostats.
Without Tado's intervention the new Smart Radiator Thermostat will connect to the system ok, but it may or may not link to the correct heating circuit. Which circuit it connects to seems random, there might be some logic to it, but I have not been able to work out what it might be (and Tado support have said that there is no way for the user to do this).
Tado support always tell me that it is on their job list to add this functionality to the App, but they have been telling me that for a few years!
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Not answered yet? I've got the same question...
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I do feel it is a significantly negative feature that my heating appears now to depend quite critically on a connection to tado servers. I do understand tado objectives and the commercial reasons for them, but ultimately, it is one matter to provide additional useful services via your servers but quite another matter to do so by increasing the dependency on yourselves for even the basic product functionality – with no real gain to you, I suspect. If more logic was built into or implemented in the hub, you could still request our data and add value by providing services that customers need/want. Alternatively, you could make available a mini server local app to allow customers to use a pc or phone, etc, to fulfil the Smart Schedules, Wall Stat (?) functionality as well as some configuration locally (and still send you telemetry data).
People normally purchase heating/plumbing equipment hoping for a relatively long life, and while excessive dependence on proprietary systems is currently trending, most technical people I know (and others who understand) do not feel that after a significant capital outlay the customer should still experience what are basically unnecessary risks. Essentially, if not connected to your servers, it would appear that no functionality remains in your product that cannot be provided by the original mechanical TRVs, even without batteries! We all love tado and wish them well, but if anything happ;ened to them, our not inconsiderable capital investment in tado components risks going down the drain.
I hope this makes sense and that ways can be found to reduce some of the less necessarily critical dependencies on an internet connection and on your servers.
Jerry
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I read a lot of these community message and just bought a bunch of Tado stuff.
I COULD NOT AGREE MORE with what you say here!!
Actually I have problems and NO reaction from TADO at all!
I am strongly considering to sent it all back and (maybe) switch brands.
Not that i want to, but i feel forced to abandon something i was ready to love.
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Just installed 7 TRVs and noticed the heating coming on a few hours too early. Looks like I'll disable early start as its a waste of time.
Not sure moving from Nest was the best decision. Hopefully Tado make some improvements
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Originally Tado promised they would implement the early start feature and improve it. For the time being they told me to disable it as it wouldn't function properly. Now, three years later, early start still doesn't work. New, uninteresting features seem to get priority.
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Same issue here. Recently purchased TRV's for all of the bedroom radiators, set them to 7am start with early start enabled. Everyone was then woken up at 5 this morning when the heating switched on and the radiators jumped into life. I've disabled early start and just rescheduled for 20 mins earlier. Let's see if that's good enough in the morning.0
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Currently in my graph, the horizontal grid lines are only show at 18 and 21 degrees, but the graph would be more easily readable if the were at every whole degree.0
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Hi, can you please let me know if it’s possible to:
1) get the current heating (or cooling) states, from A/Cs, thermostat, valves
2) pause that for n minutes
3) return to the previous heating/cooling states
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would it make sense to have on/off radiator valve WITHOUT any integrated temperature or humidity sensor?
these valves should just be exposed to homekit, lying the logic somewhere else in the domotic system.
my opinion is that temperature should not be read by devices installed on the radiator themselves
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Hi there,
I've been on the iOS beta programme for some time now, and was hoping to see some improvements on the app, but I've not really seen anything.
I think the app has some real UX problems, the main one being the fact that there are waaaay too many clicks needed to get even the most basic tasks done.
To change the temp in a room, I have to :
1) Click on a room
2) Click on the 'switch'
3) Slide the switch up
4) Click on the tick
5) Click on the back arrow to get back to the home screen if I want to change another room
Note that both the tick and the back arrow are hard to get to on a larger iPhone because they are just out of 'thumb reach' when holding the phone with one hand.
Why not just have this:
For quick setting:
1) Clicking on a room toggles between on (set to previous temp) or off
If you want to change the temp, press and hold to get a slider/access to the schedule/stats. When you are in this 'deeper' area, get rid of the tick - there is no need for it. The back arrow would suffice.
Also add a swipe right that would do the same as clicking the back arrow. Then you don't need to struggle to reach it. This is a standard iOS app feature, so is used in many apps and people are used to doing it.
Turning on the hot water is also a pain. You have to click on the water icon, click again, then swipe up the switch, then click back. Why not just toggle on/off with the first click. Press and hold can get you to a settings screen to set the schedule. Or at least remove the need for the 2nd click to get to the toggle.
Managing schedules is a total pain. You should be able to copy from other rooms. You should also be able to put rads in zones so that you can set a schedule on a zone as a whole rather than every individual rad.
There are loads more little things that could be done to make the whole experience so much better, and I would love to see some progress on that.
Rob.
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Important feature!! Please fix0
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Hello all.
Recently I have returned home after being away and wanted to switch some or all of my TRVs on before I get home, to heat the whole house.
I know that I can do this for each one by overriding the schedule, but it takes time.
Could an extra feature be added to either ‘group’ valves (like all bedrooms or day rooms) so that before arriving home you can with many fewer button presses switch them on or simply add a ‘all heat’ button with preset temperature and timer that can be pressed when switching to ‘home’ mode.
Thanks
Robert1 -
I like tado and appreciate that it's a smart system but sometimes I just want the ability to turn the heating off and water off independently. I don't want to change every single radiator valve just to turn it off altogether. For me that's six valves and the main thermostat.0
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I have 3 radiator heads and one temperature sensor in one room as a test of equipment for a complete upgrade of the central heating system planned for spring 2021 ... But for an interesting reason I have to give up buying tado equipment (ca 2500 €) because I have a Huawei phone without google service ... I am disappointed.0
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This would be a nice feature, a fix would be very welcome.
It does start somewhere between an hour and 1,5 hour too early, that's a waste of energy.
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This would be a nice feature, a fix would be very welcome.
It does start somewhere between an hour and 1,5 hour too early, that's a waste of energy.
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This whole early start thing is a joke, I have had Tado for about 1yr now and do like it but I too found the heating to start 1-2 hours early with the feature turned on. This was also without any of the smart thermostats just using the v3 wall wireless unit.
So to be clear this isn’t just a smart thermostat issue.
Tado need to fix this and far as I am concerned they are selling something and advertising a primary feature that does not work and just wastes resources and money.
Tado Please please please fix this.1
