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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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Boost Room Heat
In addition to the “Boost Heating - All rooms” option, when clicking into a room, a “Boost Heating - <Room Name>” would be nice. Some rooms may be unused for now and closed. Boosting a single room would be ideal.
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Tado Marketing Test
Looks like to use the Tado app from May 2025, you will now have to pay a £1/month subscription, just to get access to your heating controls. I was in the process of changing over from Hive to Tado, but after seeing this, I think I'll go elsewhere.
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Tado X wiring setup
Hi all, We recently received a Wireless Smart Thermostat X - Starter Kit and two Wired Smart Thermostat X. The previous system had 3 zones, 1 Hot Water Cyclinder Zone and 2 Central Heating Zones. The old programmer (ThermaQ TQX0027, also known as ESi ES3247B) controlled these zones. The old thermostats are ThermaQ branded…
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The end of IOS 15 Support
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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tado° app has stopped working on iPhone & Internet Bridge device not pairing
The app on my iPhone just doesn't let me sign in anymore, just get a black login screen and connection spinning wheel. 😞 I have been with tado a while and this is the first time this has happened. I have tried everything, deleting the app, re-installing, turning off wifi and using mobile data, updates, and still nothing…
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Boiler Actual On/Off Status
Hi, Would it be possible to provide an actual indication on when the boiler is switched on/off by Tado, please? Currently there is no clear indication on graphs/in the app as to when the boiler is requested to operate. This would be really useful to have and should be easy to implement.
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Tado App Crashing
Hey, Does anyone else experience issues with Tado app this morning? It says that "connecting to the serves has failed. Please check your internet connection" and I was also getting messages 'Error- internal.server.error" I get same error messages when trying to access the system via desktop web browser too. Was hoping to…
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Being able to quickly apply different heating schedules
Tado app provides three heating schedules (away, all on, all off). Those are nice but not enough. It would be great to be able to define custom heating schedules (i.e one for the rooms which are inhabited all day long and another for sleeping rooms). Dear community users, vote this suggestion to make sure Tado takes notice…
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How: Tado v3+ - 3 heating zones, boiler, hot water tank
Hi, I hope the community can help me. We moved to a house and I have the following system: Ariston bolier with Hot Water tank 2 zone valves Each zones have 4-5 radiators in different rooms 1 circulator pump for the underfloor heating I wanted to operate heating with Tado V3+ as I already had TRVs and internet bridge and it…
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Tado X TRVs Showing Incorrect Temperature – Any Solutions?
Hi everyone, I recently switched from a Netatmo system to Tado X (7 smart TRVs). My main reasons for the switch were: • The e-ink screens on my Netatmo TRVs needed replacing. • Tado X comes with rechargeable batteries, so I don’t have to keep replacing them 2-3 times a year like with Netatmo TRVs. However, I’ve run into an…
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AI based scheduling assistant
I find setting up the schedules a little bit clunky as I have 8 thermostats to set up so I wondered whether there was scope to instead have the app ask you a few questions and then set up the schedule for you. Such as it could start with asking a series of questions about which room do you sleep in. What time do you get up…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Away mode planner by date/hour (agenda)
Away mode is one of the reasons for us to buy into Tado to remotely turn the house heating down when we leave for a day, weekend or multi-week holidays and forgot to do so before leaving. Though it happens more than I like that after 1 or 2 days after leaving the house, we only think about having forgotten enabling the…
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Merged: Tado App not launching on iOS 15.8.3
This discussion has been merged.
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Tado X offline a lot
I’ve been using my Tado X for about a month or so now. It’s been all working okay-ish but lately I’ve noticed that the system is going offline often, which is super inconvenient on these colder days because somehow the offline schedule function doesn’t seem to work at all and when I manually turn the knobs, they won’t work…
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Weird goings-on this morning – App/Internet Bridge/Smart thermostat - what's happened?
Got down for breakfast to find the room a bit chilly. Checked the app to find the dining room online but all other rooms offline. How can that be? Changing the temperature in the app had no effect so went to the main, smart thermostat. Upped the temperature manually and the heating came on. But the thermostat showed low…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Boost Heating - Timeframe Options
When selecting Boost All Radiators, it would be helpful to allow this to be configured to a timeframe of your choice. Pre-defined options like +30mins, +45mins, +1hr etc could even be options further along the side scroll where you can find the current options.
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Add humidity in the tiles
The current tiles have enough room to add more information like humidity. Additionally you could a a toggle in the settings to toggle on/off certain displays.