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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Calendar viewer
Hi all in my previous smart thermostat I was a calendar viewer that was very useful, basically is a calendar with a month viewer where for each days where the thermostat was on, appear a red dot under the day, this is very useful to have a fast view of the days where the thermostat operate, and by clicking on the…
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Looking for a smart Thermostat with a programmable app
I am looking for a smart thermostat for a hall that is not occupied daily but has meetings set down in a calendar. the heating system has three zones which are separatly controlled with motorised valves. Can this be programmed in to the tado App. thanks
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Allow combining Smart AC Control and Smart Radiators in one room
Currently, Tado App doesn’t allow combining Smart AC Control and Smart Radiator in the same room. Please enable this feature.
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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I have no heating or hot water as the system does not seem to be communicating with the boiler. Help
I moved into a new house that has underfloor heating downstairs on a Polypipe system but upstairs has 3 radiators (1 in each bedroom) with smart radiator thermostats, a smart thermostat on the landing and an Extension Kit in the cupboard with the cold water tank. The Internet Bridge is plugged into a BT Home Hub. The…
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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My hot water is now not showing in the app
Hi since reinstalling the app, can't see my hot water control. I have been communicating with customer support but haven't had any instructions on how to sort it. All my rooms are showing on the app. I've had this since 2019 and haven't changed anything in the house. I'm having to go and move the valve to get hot water and…
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Pre-heat and early start for Tado X
Hello, Just bought the tado x System and I am a bit disappointed that the pre-heat and early start feature are missing. Are there any plans to implement those two features? Please implement those two features🙏 Thanks, Florian
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Suggestions left unanswered.
Hi, Many of us have been asking for it for a long time. I am the new user of TADO V3+ and I am actually satisfied with it. However, after reading many suggestions of other users, Tado does not take it seriously. A lot of comments on the appearance and functionality of the main screen. Windows 8 appearance is ok but why is…
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Tado App iOS Beta
I’ve noticed the Tado iOS beta app isn’t currently accepting new devices as the TestFlight program is full and has been for a while. Would it be possible to comb through the current beta testing users and remove any that no longer submit feedback or have recent account usage to make room for others? Or maybe implement a…
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Can't get any hot water if Tado is calling for radiator heat
I've got a Worcester Greenstar Heatslave combi boiler with a wired Tado v3+ thermostat connected via digital (EMS) bus (setting D17). Hot water is permanently ON in Tado, 24 hours a day, and set to max (65°C). I've noticed that when Tado is running the central heating (i.e. when a room thermostat calls for heat), my boiler…
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Tado X wiring setup
Hi all, We recently received a Wireless Smart Thermostat X - Starter Kit and two Wired Smart Thermostat X. The previous system had 3 zones, 1 Hot Water Cyclinder Zone and 2 Central Heating Zones. The old programmer (ThermaQ TQX0027, also known as ESi ES3247B) controlled these zones. The old thermostats are ThermaQ branded…
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Unable to Add Tado X Devices to Home Assistant
Hi, In the Tado app, I initially couldn’t see the device linking option. However, after performing a factory reset on all devices and re-adding them, the issue was resolved. I was able to successfully add the devices to Google Home. Apart from some connectivity issues, everything works fine there, and I can adjust the…
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Server Problems Update (25 November 2024)
Hello Community, Please be advised that tado° customers may still be experiencing degraded device performance due to ongoing server issues. Smart AC Control users are most affected, but a small subset of users with tado° thermostats are also experiencing problems. tado° is doing its best to resolve this issue as quickly as…
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Grouping rooms for boost/off
I have our house divided into rooms with timings setup that work majority of the time. But, it would be good to boost multiple rooms at once but not all rooms (eg downstairs). Would be great if you could have boost/off zones that consist of multiple rooms, without it being all rooms.