I have had a poor experience with support trying to get what should be a simple change made to my tado system. I have only had the products a couple of weeks and it's been a complete nightmare. Your marketing states...
"tado° Starter Kit Add-on: add additional wired Smart Thermostats to your setup to control multiple rooms or zones individually
"Upgrade to Multi-Room control to maximize your comfort and energy savings. Manage all zones and settings within the tado° app"
It fails to mention that once you add a Smart Thermostat to a room the room it won't call for heat from the tado attached to your boiler. And that you can't change this yourself
In my setup, I have a tado smart thermostat attached to my boiler (probably like most people do!) I then have 3 rooms each with a WIRELESS Tado smart thermostats and Tado Smart Radiator Thermostat(s).
When you try and change the 'Zone Controller' on a Smart Thermostat you get told to contact support:
PLEASE make this possible in the app / web app. It renders my whole system useless without being able to do this. Refer to screenshots (Tado 1, Tado 2) to see the steps on the Web app followed by the message:
This is what I want to do, see the annotations showing that I want all Thermostats to call for heat from the Thermostat attached to my boiler:
I really need a, what I would call, System on Indicator Lights & Badge.
Whenever any Smart Valve is calling for heat, there is a Red Dot on the Home Page of the App.
Whichever Valve is ‘open’ has a Red Dot in the corner.
The Tado app, on iOS desktop, has a Red Badge when any part of the system is ‘on’ calling for heat.
My boiler is a long way from most rooms and you can’t hear if the boiler is running. I really need to have a visual indicator to ’see’ when the Tado system is calling for heat.
I would like to opt for a new IFTTT functionality. A new trigger: 'if the boiler starts heating, then'. Or 'if the boiler stops heating, then'
I would like this trigger to send a signal to my smart powerplug, which should turn on or off a pump that is flowing water through my underfloorheating.
This way I will save electricity (my pump will not be running unnecessarily anymore.
My existing thermostat (Feller / System Edizio Duo) had screws in the 4 corners around the hole - with having the screws put to the screw holes of the Tado Thermostat pointing into the air...
How about placing additional screw holes in the 4 corners of Tado's ground plate (that accept countersunk screws)?!
When rooms are set to manual the entire tile is set to grey. I think the colour is easier to read than a symbol.
Yes please - there's plenty of space.
This would really improve the Tado experience, I thought it would learn after some time to know when to start, but it seems not be be the case. (floor heating usually takes some more time to heat up the room, and in my case it's always too cold at the set time.)
Same issue here, see multiple topics have been started for the same idea, please fix this Tado :)
And is is now implemented and works!
I thought it was just nothing technical at all.
These are floor plans, and you just drag some lines to set boundaries for the rooms you created, and optionally drag the thermostats + radiator valves into the correct location in the rooms.
Then it can give you an easy overview of what temperature it is in which room.
The diagram above is for Wifi network coverage, but I would expect something similar for temperature and maybe heating indicators + battery levels, and whatever might be nice to see in there.
While the tado° app contains a functionality to check history of temperature, humidity and heating times of an individual configured room, that kind of statistics are not available on the web interface.
Especially if you seriously wants to deal with that kind of data, availability on the web interface is key and capability to export it is unavoidable, so please enable visualization of my own data on the web interface and allow its export.