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Temperature
I am so fed-up with those Tado Thermostats, I regret to have invested money into them. Only 90cm away from thermostat and you have temp difference between of 6C! Detected open windows where are none ... Anybody here has a similar experience with Tado and perhaps a solution? I have a simple solution selling it all ...
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Spontaneous no remote access
Second time in about 2 months where the app displays "No remote access" on all zones. Internet is functioning, I can see that the IB is trying to connect to ingress.tado.com each minute, and still no access on the app. What is going on?
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Potterton Gold electric boiler
Hi. I’m having a problem. Sometimes the boiler doesn’t come on in the morning. When that happens the call light glows red and the only way to get it to work is to switch it off snd on again. It then works fine until the next time when it doesn’t. Any suggestions?
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Can Tado work with no wifi?
I have just moved into a new home with tado devices on all radiators except bathroom. I tried to manually turn boiler on set at 22 degrees and no heating comes on. I was told you can control heating with the tado thermostat and the extension box. So I pushed the button on the top of the extension box until light was solid…
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How to change a smart thermostat to a Zone Controller / Delete an existing Smart Thermostat?
Does anyone know how to either change an existing smart thermostat to be a zone controller? or delete a smart thermostat so I can re-install it as a zone controller?
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TestFlight
Hi, Where do you go to give ideas re TestFlight? Can't seem to find anything on this odd layout (used to discourse forums). If it is here and it is seen by Tado I will edit. Thanks Danny
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Why do TRVs suddenly lose connection?
I have TRVs throughout the house at varying distances from the bridge. I can understand how it might be possible for the furthest TRVs to lose connection...or indeed if they are too close to the bridge. However I am at a loss to explain why ones at medium distance and apparently easy connection suddenly drop off the map??…
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Are the smart TRV's OFF/ON or can they do a partial on to allow lower flow to maintain room temp?
Are the smart TRV's OFF/ON or can they do a partial on to allow lower flow to maintain room temp?
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Radiator without Srt
I have set up a system which has all radiators except one with an srt. Can I control the temp of the non srt rad by changing the temp of the main thermostat independently of the other radiator. the non srt rad is on a small bathroom and it gets too hot Also I have tried to take the temp of this rad down by turning the…
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Integration with Danfoss Ecl 310
hi. i’m thinking about buying tado, but wanted to know if it integrates and controls settings in a Danfoss Exl 310 controller? i was thinking that it would provide even better control and more savings if it did. does anyone know?
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Is there a way to schedule turning the heating off if not done manually at a certain time?
I'd really like the heating to be turned off in my workshop (where I use my tado's) when I forgot to turn them off manually (through the app) so the heating doesn't go on through the night when I accidently forget to turn the heating off. Ik know you can use a schedule, but I am not at my workshop at the exact same time in…
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Smart Radiator Thermostats DOA
Hi, I have installed 2 from a Starter Kit and 2 from Quattro Pack, so 4 from 6 are working fine, I went to install the last 2 from the Quattro pack and they are both non responsive. Battery tab removed, replaced batteries (all batteries work in other devices to check). These 2 in the bottom tray are just dead it seems. I…
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Multizone Installation Help
We have just had an extension built and have adjusted our heating set up to include underfloor heating in the new room. The existing radiators and underfloor heating circuits are controlled by valves external to the boiler and we were expecting to have them controlled as separate zones. We have an internet bridge and…
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Heating has come on
My heating has come on not on the schedule and the temperature says it’s at 18. Can’t switch it off. I have logged off and signed back in the app, any suggestions?
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Can I use radiator covers on my tado valve radiators
Help please
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Transfer of Tado Home
Is there an easy way to transfer the Tado setup? My house has sold and I am moving so I will need to leave the setup in place for the new owners. Can I just remove my devices and delete my home on the app? Or is there something else I should do?
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Vaillant ecotec 831 plus Combi RT and BUS install difference
Can anyone tell me the difference in using the RT 24v installation as apposed to BUS with the Starter Kit - Wireless Smart Thermostat V3+. My own installation of a Vaillant ecotec 831 plus and those now provided by Tado have suggested I buy an additional power cable and install using the RT supply. Just wondering if it…
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Hot Water..... Where has it gone?
Installed a 3+ system onto my S plan system four days ago and all worked fine. Was able to control my heating and hot water on the app. This morning the Hot water icon has gone and also the receiver units hot water button does nothing ? I have no means of heating my water anymore. I raised a case but no response from Tado…
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Offline schedule
I have a smart thermostat. The internet connection was lost and the thermostat did not follow smart scheduler but kept the last set temperature causeing overheat for hours. I think it is a malfunction. How can I set to follow the schedule nevertheless there is online connection?
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temp set to manual override ? no one in the room...
Since a couple of weeks the temp in my 'living room' is set to 20 degrees . manually Contacted Tado .. gave me this explanation .. but .. no one in the room at that time no homekit what so ever since nobody in the room, nobody can access the radiator knob/thermostats ... Changed my password (hacking ???? ) Anyone any ideas…
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Email for official complain
Hi, I have already wrote here and to the customer service but the answers that the staff member was absolutly not acceptable. He didn't put any effort to resolve my query/problem, he didn't listen and I had to wait a week sometimes to have a pointless answer anyway. I would like to make an official complain, where can I…
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Does Smart Thermostat App shows actual energy consumption?
Hi, Anyone who already uses tadoº Smart Thermostat, does the app shows actual energy consumption or only saving? Screenshots would be awesome. Thanks.
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Tado app says heating? When heating is set below temperature
Hi, I've got a strange one when I'm on the TAsdo app on my phone. It says its heating though the temp is set lower than the temp in the house? I have attached images. Hope someone can help? Thanks
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Ref.: Válvulas compatibles para cabezales tadoº M30x1,5mm
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How to remove an unfinished installation ?
Hi tado In my todo account, I have an unfinished installation of a tado Smart Thermostat. This device is not in use anymore, and I don't have access to it anymore. I want to delete it, but this seems not possible, the "three dots menu" shows only "Help Center", and does not show a "remove Device" . @ tado support, can you…
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Child lock on TRVs
Hi, is there a way to have child lock on the TRV - my 2.5 year old loves the way the TRV light up and keeps playing with it.. our hallway TRV was turned off over the weekend and only realised it today.
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Suggested Installer
My house has been extended and has had new 3 heating zones added to the 'original house' zone - all these zones are controlled by motorized valves with their own thermostats. There is also a Hot Water zone effectively making 5 zones altogether. The boiler is a one year old Vaillant ecoFIT pure 42. The difficulty is that…
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Where is the smart schedule stored?
I'm trying to get to the bottom of some intermittent issues I'm having with my hot water. I don't know if Tado is responsible for them, but I'd like to rule it out. Does anyone know if the smart schedules are stored locally, or only on Tado servers? What would happen if there was an internet outage during a switching point…
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Radiator Thermostat Starter Kit + Extension Kit without buying Wireless Thermostat
Hi, I have a question about possible setup for my home. I have 4 rooms in my flat with 4 radiators. And wireless thermostat as well, which controls a boiler, which is placed outside my flat. I want to have Smart Radiator Thermostat in each room and my question is: do I actually need Smart Wireless Thermostat Starter Kit…
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Vaillant Turbomax 824E
Should this boiler work with the smart thermostat V3+? There is already a Drayton digistat SCR fitted if it helps. Thanks in advance.