Multi Home Support

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Comments

  • I created an account here just to vote for this feature.

    We were considering putting a tado system in our main residence, but if we can’t easily swap between locations in the app then there is little point.

    We’ll have to look for an alternative vendor. Shame though, as we quite like tado.
  • One solution is just to have more than one account - that just needs using two different email addresses. I have one device (an iPad) for controlling one location, and another device (an iPhone) for controlling another. It would certainly be nicer if the same app could be used to select between different locations, but this solution is definitely usable.

  • Where is this feature ?

    Have three locations with heating yet we can only use the system properly in one. Time to consider alternatives
  • Why is it still not available... This is one of the most requested feature and it is a real pain to reconnect every time to a new account... There is a set up procedure every time we connect on another location... This company is not listening to its customers
  • :# buy a Samsung phone and activate the Knox secure folder function. You can install a separate version of the app in there and log on to your second home. You can then run 2 tado systems side by side on one phone. As far as I am aware only higher spec Samsung phones have this facility.
  • How SAD is this. Just bought a complete extra Tado system for the office, but the app can't be used for multiple locations. Why is such basic functionality missing? Wake up Tado, it's 2021!

  • Certainly needed. I have a main house and an Airbnb next door. At the moment I have a tado and hive. I’d like both to be tado but not currently possible!
  • Glad I found this topic. It seems that tado isn't following up on this feature? I have Tado in our second home and I am considering to use Tado at home as well. But apparently that's a bad idea? Anybody any advise on what to use instead of Tado for my situation? Should I migrate my home and second home to another solution?

  • :) I would like to see multi home support.

    My partner and I live in different homes at almost opposite ends of the UK. We both have Tado set up.

    I would expect the owner of the home, the primary account holder, to invite additional people the same as they do at present and for the additional home to be visible in the users' app and online account.

    The user could toggle between homes for general management and the app should recognise which location the user is in and display that by default.
  • +1 from me as well. Using two accounts is painful.

  • Please add multi-home support. It's a must-have for a lot of people.

    Thank you.

  • It's been a long time (several years) since I raised the multiple home option with tado. This would allow me to look after vulnerable people in the village and also the village hall without resorting to multiple devices with separate devices to control them.

    Other home apps have this facility and it's about time tado listened to its users and made this feature available.

  • +1 for multiple home management also from me. Wake up tado!
  • +1 for multiple home management. This is a must.

  • I agree that multi-home support would be a great value-add for Tado (and many dozens or hundreds of other IoT things that suffer from the same basic challenges):

    1. Multi-home support
    2. MFA Support
    3. Clean and simple transfer of ownership

    One of the things I have come across on my general Smart Home (IoT) journey is that most of this tech has a degree of permanence - they are home improvements. So what happens when I sell my home and need to leave at least the fixed tech (like Tado) behind for the next user ?

    I have realised that a smart home needs it's own "smart controller account" that acts as the keeper of the master account for that tech - Tado, Ring, EWELink and many others, and then use the "invite others" to join that household. Creating a free gmail/outlook/icloud/other email account is a simple task and takes moments. Create one that links back to the property uniquely (Perhaps [email protected] or some other approach) that can be the registration email account for all the fixed tech in the property, and then register (or if possible move existing accounts over) to the new email account address.

    I went a step further and acquired a couple of older iPhone handsets (IOS is my preference, bite me 😁), and linked them to the same property-centric account (yes, it was easiest to use @icloud.com for me, you make your own choices). Now, we have a couple of handsets that have all the smart apps plus email for that house mail address, no SIMs, just WiFi, that stay at home and can override the key settings. Each family member has an invitation via their own personal for any relevant apps. My wife can never accuse me of having "master" access that she doesn't - she can pick up a master device anytime she likes.

    If and when we need to move on from this home, then we can hand over a couple of handsets and a set of passwords to the email account that belongs here (I use a password safe for everything, so the master handset has it's own safe with just the app passwords for things installed). I don't need to start phoning support people that don't care or deal with T&C's claiming that things are not transferable.

    Back to the "it would be nice to do multi property" - yes it would. But if I want to log on to another account, using the unique home email credentials for a given property, it's not really very hard or onerous. Generally I want my phone showing me the property I am in, but if I am about to travel to another place, changing to that property is a few moments effort.

    Feel free to comment (or like/dislike) any of my posts - despite what my mother told me as a child, my wife has proven often that I am far from perfect.

    Have a great day !

  • Yep - created an account to vote for this - badly needed. Given Tado have a limited model for recurring revenue, most of their income must be coming from selling systems. Yet the lack of this feature is actively preventing sales and I can’t believe the development effort would outweigh the additional income. From a users perspective this seems like a no-brainer. Adding extra buttons to the UI or adding cut and paste features will NOT sell more hardware! Adding this feature will!

  • Same here, will be forced to buy another system because tado cannot support multiple homes.

  • +1

    I just ordered a thermostat with 12 radiator knobs, and can't really use them now :(

  • Is there anyone from tado reading this? This requirement is quite old and I would like to see some relevant feedback when we can expect multi-home feature to be ready for use. If it's not on the list, it's fair to say it so people who need it can switch to other platforms. Thank you.

  • +1 this is an important feature that's missing

  • +1

    This is such a basic facility to have I'm amazed this hasn't been developed yet.

  • zime
    zime

    Without that feature I will change supplier.