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Ensure that Tado Support reply to support requests
Hello, I have messaged tado customer support numerous times over the past few days (including setting up new message threads). However, I have not received a reply. My suggestion for improvement is that you improve this situation and make sure requests for support are answered. Mine is quite urgent because my tado has…
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App Ideas - 'call for heat' alignment
Issue: my heating is on a lot through the day. I'd like better visibility of when the boiler has been triggered (called for heat) and by what. And better control so I can (or the system automatically will) try to align devices calling for heat (so perhaps 3 devices call for heat together for an hour, then all go off for an…
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Adjust support expectations; replace the bot with a form
tl;dr: Having a support chat is giving a false impression of one actually getting one-on-one, immediate support. I do however understand why tado absolutely wants people to go through the bot instead of just sending an email. So how about we compromise and everyone gets something they want… Long version: Looking through…
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Daikin Heat Pump Compatibility
I am looking for a smart home heating solution and contacted support to assess compatibility for Tado X which states it accommodates under floor systems. Support informed me that Tado X is not compatible with Daikin Altherma R F - EHVH-CB and Daikin ERLQ006CAV3. I would suggest adding compatibility as this is a widely…
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Tado X suggestions
(I originally messaged this direct to Tado but they asked me to repost it here.) I have read that currently your Tado X heat pump controller supports only some makes of ASHP as of yet but based on customer requests you will add more. I am therefore contacting you to suggest both Samsung Mono HT Quiet, and Daikin Altherma 3…
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All room graphs in 1 place
Please offer either a consolidated graph for all rooms, or an easier way ('next, next, next...') to browse the room graphs. Currently it's tedious to exit each room page, enter the other, tap the graph icon; repeated x times.
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Maximum opening percent and time on radiator thermostate
To ensure not to send hot water out of the radiator, it could be helpfull to could adjust the maximum opening percentage combined with maximum opening time, followed with a minimum closing time.
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24 hour clock
The smart schedules are set using the. 24 hour clock. However, the next event for each room uses am/pm. I know I live in the UK with its outdated time but it would be useful for users to select a consistent 24 hour (or am/pm) format.
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Viesmann DHW Control - Set Temperature in ECO mode
I have Viessmann Vitodens 100-W B1kF connected via OpenTherm to a Wireless Receiver (EU) version. There seems to be a problem with DHW and I would like to share my experience after investigating and talking to Tado about it. I hope this suggestion will help others so that maybe Tado implements it. Situation Viessmann has 2…
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Boiler Immergas compatibility with digital bus
I just bought an immergas victrix extra 32 boiler and found that it is not compatible with the digital bus and I had to connect it to the on/off relay. can you make it compatible please? Thank you
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Merged: Manage more than only one home-house in one/each account
This discussion has been merged.
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Away/home status in Alexa
Hello, Since ifttt is OUT, it's important to have the tado status return on Alexa routine. We need to have this information: away, home. I think it's the same for google. Regard
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Low/High humidity notifications
Would be great for Tado app to send a notification when a room has low or high Humidity, with the ability to set the level that the notification can be triggered.
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Activate open window detection with external window sensors
I would like to be able to use my window/door sensors to activate ‘open window detected’. This would be a great improvement as it will speed up this process and will keep ‘open window detected’ on until I close window/door. I know this can be done indirectly by setting the heater to “off” with ifttt but this means that it…