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Heating constantly on. Anyway to get a quicker response from contact
Good morning all, I know this thread has been covered a million times but my frustration with getting help is impossible. My heating is constantly staying on unless I turn my boiler off which isn’t ideal. I have tried to use the live chat which has a response time of 2 days ?! Which is ridiculous!! I had an email this…
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Enable Apple Home Group Accessories
The Apple Home app allows you to group multiple accessories together so that can be controlled through a single widget. This is particularly useful for when there are multiple radiators in a room. This should be a very quick and simple feature to enable, but a meaningful QoL improvement for users.
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Compatibility
Hello, I have a boiler for water and heat that has a dual controller and then a thermostat to control the temps. I also have water solar but looking at the diagram this is not controlled by this as I have a separate solar controller. I want a tado V3+ and the values for the radiator. I'm hoping to keep my newborns room at…
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Short-cycling boiler, any fixes?
No responses to my previous "New/Old system" query, so I must therefore assume what I am experiencing is 'normal' behaviour. I will try to learn to accept the wildly inaccurate timer switching. So I will ask another question, assuming again if there are no responses, it is again, 'normal' behaviour for Tado: *I turned on…
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Announcement: Flow Temperature Optimization now available for V generations and tado° X (OpenTherm)
Hello community, We are pleased to announce the release of a new Flow Temperature Optimization feature for tado° customers with V2, V3, V3+, and X devices directly connected to a boiler or heat source. Flow Temperature Optimization at a glance With Flow Temperature Optimization, you can avoid overheating your central…
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2 zone CH and hotwater
I was initially advised by the Tado bot that it was possible to install two V3+ wireless starter kits in my home. Following that advice, I installed: 1 bridge 2 wireless receivers 2 wireless thermostats 8 smart TRVs While everything seemed to work fine at first, I’ve noticed that the receiver controlling the hot water and…
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Improvements required to Tado heating logic in relay mode.
Hello again all! As users of Tado in a relay setup (no OpenTherm/no external modulation) will be acutely aware, Tado's default heating logic suffers from severe short cycling issues where Tado will fire the boiler for only a couple of minutes at a time in short succession, behaviour that has brought many of us here to…
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Boiler Actual On/Off Status
Hi, Would it be possible to provide an actual indication on when the boiler is switched on/off by Tado, please? Currently there is no clear indication on graphs/in the app as to when the boiler is requested to operate. This would be really useful to have and should be easy to implement.
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Tado° V3 vs. X series compatibility concerns
Hi everyone, I’ve been using the Tado° V3 range (thermostat and smart radiator valves) throughout my house for about 2 years. Recently, one device broke, and when I ordered a replacement, I discovered there's a new X series, which isn’t compatible with my V3 setup. Does this mean that once the V3 devices are discontinued,…
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Tado App Crashing
Hey, Does anyone else experience issues with Tado app this morning? It says that "connecting to the serves has failed. Please check your internet connection" and I was also getting messages 'Error- internal.server.error" I get same error messages when trying to access the system via desktop web browser too. Was hoping to…
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CALDAIA IMMERGAS VICTRIX TERA V2 28kw
Vorrei capire se posso collegare tado v3+ alla mia caldaia immergas victrix tera v2 28kw in modalita di modulazione utilizzando le uscite digitali OT (opentherm). l'assistenza Tado dice di no ma qualcuno sembra esserci riuscito.
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AI based scheduling assistant
I find setting up the schedules a little bit clunky as I have 8 thermostats to set up so I wondered whether there was scope to instead have the app ask you a few questions and then set up the schedule for you. Such as it could start with asking a series of questions about which room do you sleep in. What time do you get up…
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Smart Thermostat Touch Buttons issues
I was having all kinds of issues with the touch buttons but now it getting worse. Sometimes they work properly while other times they seem to get stuck, for example when I want to reduce or increase the temperature by pressing once, it seems as if I keep pressing it and it goes to OFF or 25 respectively. The problem is…
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TADO X without Tado App/Bridge/Cloud...
Hello community… Assuming that I have a thread border router already, and have a home automation controller that speaks matter. (In this case, a Home Assistant Yello). Can I just add a Tado X device to that, and use it without needing the Tado app/Cloud? Asking because if this works this would offer a migration path from…
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What additional Tado kit do I need to add control for a single wet UFH zone?
Hi. My house is currently set up as follows: Combi boiler for all central heating (and hot water). I have the 'Wireless Smart Thermostat Starter Kit V3+ with Hot Water Control' setup to run the central heating. We don't use the hot water control but needed this setup as the thermostat is not wired to the boiler. Let's call…
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Early Start learning (Tado V3+)
We have a room which takes over 3 hours to heat up if the outside temp is below 2C and then it may not hit target in that time. Here in the UK during the recent very cold weather, I have been boosting the room heating with a fan heater for an hour or so to get the room up to temp, then the radiators are able to maintain…