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Temperature offset
Do we need to do a temperature offset when adding the tado radiator value as it is placed so close to the radiator? I would have thought we don’t. But I’m asking as the option is there.
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Tado V3+ AC issue with Mitsubishi AC
I have an issue with Tado V3+ to control a Mitsubishi AC, model MSZ-GB50VA with KM05E remote controller: some of the temperatures setup with Tado app are not sent to the AC, heat mode or cooling mode. I can, for example, setup 21ºC heat mode, but I can’t setup 22 or 23ºC. I can see that Tado is doing the change on its…
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Best way to wire Extension kit for weather adaptation/modulation?
Hi, Got a new Worcester Bosch 8000 Life boiler and the electrician/heating engineer don't have tado experience. I have the extension kit and smart thermostat, smart TRV's etc. gravity fed hot water cylinder circuit with 2 port valves etc They are wiring the tado extension kit in the relay/switched live config in the…
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Using installed SRV as a substitute for thermostat.
In process of expanding my Tado installation... and would like a thermostat in some rooms that is away from rads, even if they have an SRV. Why not set up an installed SRV on a shelf ...instead of more expensive smart thermostat ... won’t it do same job and half price ? many thanks in advance. james.
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New to Tado
Follow up question please. how do you ensure the batteries last long time? How long should you expect... any advice to maximise the life ?? Many thanks in advance. james
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Homekit not updating
Hello Do you know how to update the information in homekit related to the accessories? I removed one TRV from the tado app and it doesn’t disappear from the Home app (apple)
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Rogue traders?
Hi all, anyone else found it impossible to get a satisfactory resolution from Tado customer services? We recently spent £800 on kit and TRVs and all works great except 1 trv that shows "no remote access" within hours of putting on any rad. Changed batteries etc to no avail. Tado initially responded but after level 2…
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What Does This Infinity Symbol Mean?
Hi Everyone, I am new to Tado having just changed from Hive. I have a couple of questions someone may be able to help me with: This “infinity” symbol has just started to appear and having trawled through various posts and support docs, I can’t find any explanation as to what it means. Secondly, the installation was…
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No Remote Access on 1 SRT
One of my Rooms (1 x SRT) has had "NO REMOTE ACCESS" 18 times in in 3 & 1/2 days (so far)..... I have removed the SRT (Inc mount) and waited 15 Mins before remounting it. I have also restarted "pairing" on the Bridge (left pairing active for over 4 hours) I have also reset the Extension Kit on various occasions and nothing…
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Another 3 channel programmer question (sorry)
I’m looking to add smart functionality to my existing 3 channel system, having read a lot of the other forums / questions i think I have a solution that will work for me but just want to confirm. I currently have an esi 3 channel programmer (CH zone 1, CH zone 2 and HW) with 2 wired thermostats. My plan is to keep the…
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the Tado app allows you to see temperature history graphs. It would be good to have this on the web
the Tado app allows you to see temperature history graphs. It would be good to have this on the website
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Tado turning heating on in the night - any ideas?
I have 7 rooms/radiators controlled by Tado with a wireless thermostat in my living room room and Tado TRVs providing the temperature input for another 6 rooms. Everything is on the same boiler and radiator loop. I'm in the UK if that makes a difference so it's a very conventional UK pumped hot water radiator system all on…
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UHF Only - 3 zone - Opentherm setup
I'm setting up new heating system. I plan to use Viessmann Vitodens-100 as heat source. It is planned as UFH system only (no radiators). It' relatively small apartment (40 m2) and it will have 3 zones (Bathroom, open space Hall-Kitchen-Living Room, Bedroom) Since boiler needs to reach UFH specific temperature only in CH…
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Lost access to my home
i have a tado system, and my girlfriend just has set one up. She sent me a invite which I accepted, however I didn’t know I could only have 1 home so I lost access to mine. If I try and set my home up again it tells me the email is already registered to a home. How can I regain access to my home?
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does "Away" mode (geofenced) override manually set room temp?
Following scenario: room temp was manually set to 22 degrees C "until next time block". Shortly after, all users left the house for several hours. It appears that even tho geofencing set Tado to "away" mode, the room which was manually set to 22 degrees prior to leaving, remained as such, and did not switch to the away…
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Value of central smart wired control stat if SRV on all rads
Setting up my Tado and finalising what need to buy. Thinking of setting up SRVs in all rads. If so can’t I create zones as I like, so what’s the point in replacing the old wired thermostat for a smart one.... just leave fully on and each room can call for heat based on needs and schedule in that room ? many thanks. what…
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Erratic Smart Heating
Hi there, We have a smart thermostat. Over the past week or so, it seems to be erratically setting itself to manual temperatures. We have found it at 5 ℃, 8 ℃ and 25 ℃ - all of which are values we would never set it to. One time, we saw that the display was rapidly changing values without us touching the unit. Can anyone…
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Combining Smart Controls in one room .. making one master.
help ... New to all this. set up smart control valves on both rads in big attic space ... seems to think they are each in separate room .. how do I combine and make one of them the master ? hekp appreciated. james
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Tado Wireless Receiver UK vs. EU vs. Extension Kit
Hi guys, If you want to have control of hot water (via a separate "zone") is it correct to say the following: UK Wireless Receiver - YES can control hot water but can only have 230v switched or 24v RT and NO Digital/BUS connection? EU Wireless Receiver - NO cannot control hot water but YES to Digital/BUS (plus supports…
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Smart Radiator Thermostat doesn't upgrade
Hi, My Smart Radiator Thermostat is still on Firmware: 54.12. The others are all on Firmware: 79.1. I've installed the Thermostat about a month ago. Reset, re-joined... No change Is there a way to force the upgrade?
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District heating : Danfoss with single coil
I am having district heating and i have old Danfoss thermostat knob. I moved to this house recently. I want to replace this with tado. I see there is only one coil connected to the current thermostat. I have attached the pictures below. It is strange for me . How can we connect tado to this system.
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button "Absent" in app not working
In the app, under "Geolocation" I have 2 buttons: "HOME" and "ABSENT". Clicking "Absent" seems not be working, since when I came back home and looked on the map I saw that heating has been on twice .
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Installed but no heating
Last night I installed at my mother in laws house the V2 bridge and smart thermostat and extension kit replacing her current wireless thermostat and replaced the wireless receiver with the extension kit , I inputted details of wireless receiver into app and followed installation instructions and only had to move one wire…
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Help with my set up
Hello all , I have been a tado user for years so I thought I would put it in the mother in laws home , connected bridge V2 and smart thermostat along with extension kit to replace her wireless thermostat , followed instructions and all I had to do was swap a cable from terminal 3 to 4 in the extension kit and use same back…
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Help with my set up
:# Hello all , I have been a tado user for years so I thought I would put it in the mother in laws home , connected bridge V2 and smart thermostat along with extension kit to replace her wireless thermostat and receiver , I followed instructions on app and all I had to do was swap a cable from terminal 3 to 4 on back plate…
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Can't a TVR with no user control attached be designed that is sold to be linked to room thermostate
Why not design a TVR operated solely from the room stat. This would take away all these problems with incorrect temperature sensing. And should be considerably cheaper.
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Enable Opentherm options with Extension Kit
Instructions for enabling Opentherm with a Smart Thermostat show how to enable this using the installer menu: https://www.tado.com/start/manuals/st/Extension%20Kit%20Manual%20-%20Low%20Voltage%20Digital%20Installations.pdf But how is it enabled for the extension kit? I only have Smart TRVs and an extension kit so I need a…
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App
Hi. I've had the system installed today and have the app on my phone. Can the others in my house hold also load the app and use in the same way as I do? Thanks
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Several Rooms Grouped as a Single Tado Room
I have 21 Tado thermostatic valves so that every room in my house has a valve. However Tado only allows for 10 rooms so I have to group several actual rooms together as a single Tado virtual room. My loft has 2 bedrooms and 2 bathrooms each with their own Tado radiator valve, but they are all in a single Tado virtual room…
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Preheat Before Arrival and working close to home
I understand the idea behind Preheat Before Arrival, but I need to understand some details because I am struggling to make it work in conjunction with a house member who works relatively close to home. From the graphic in the Smart Schedule Away settings, it appears that Eco, Balance and Comfort steadily increase the…