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24/7 Customer Support
This isnt a technical suggestion: tado needs a more engaging, 24/7 customer support. Monday to Friday for end user customer support is not good, especially for a service that is 100% cloud based. When something goes wrong a user needs to know, do I need to call a heating engineer or is it a fault with tado & their systems.…
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Manage email notifications
I suggest a feature to manage which email notifications to receive. Concretely I often receive emails like "Your Smart Radiator Thermostat needs new batteries" despite being plenty informed via the app - and there is, quite surprisingly, no option to unsubscribe. My proposal is to let the users decide which emails they…
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Don’t update schedule state after Heating Boost
Currently if the schedule is disabled after pressing heating boost, the schedule is then turned back on. I propose that the schedule should remain off after the boost button is pressed if it was off to begin with or remain on if it was on to begin with. As it stands it’s very difficult for me to just turn on the heating…
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Away suggestion silence if not heating
Our schedule is set to 12° during the day. The house is typically cooling slowly from 19°, and rarely gets below 17°. Why does Tado feel the need to warn me that we're out and suggest setting Away Mode? Each month it then tries to tell me that if only we paid for the upgrade, it could have automatically set Away Mode and…
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Problèmes pour commander la climatisation réversible à distance de 2 maisons
Après avoir enregistrer (sur iPhone) sur un HomePod et sur l’application Tado un AC control V3 pour le domicile A en utilisant le nom X (propriétaire de l’iPhone), la gestion de la climatisation se fait tout à fait normalement du domicile A,comme à distance de celui ci.( bien sûr faut laisser le wifi branché en…
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Temp graphs in web version
Web version does not show the nice temp graphs that the app versions do. This should be added also to the web versions.
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[Bug][App][Android] Incorrect airco vertical swing icon
When selecting the vertical swing for my airconditioning, it shows me the wrong icon for mid-down. It's the same as mid. The screen after does show the correct icon for that setting. Screenshot: https://photos.app.goo.gl/kQB2HnjwytG8utQN6
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[Bug][App][Android] Toolbar behind statusbar
I'd like to report a visual bug in the tado app. I'm an android software engineer myself, so here is the technical bug report: The top of the climate comfort activity/fragment (page) is partly hidden behind the status bar, so either the windowInsets are incorrect, or the toolbar is missing the top padding with the size of…
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Link with energy provider
I love that you can put your meter readings in to the app and see your savings but I will often forget put the readings in. The new reminder feature is good but would be amazing if I could link my tado with my energy provider so that it auto updates.
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Night mode/motor noise reduction
It is really great device for every room.... except bedroom. As you can see - last night staring with 0:00 until 08:00 thermostat adjusted more than 30 times using its motor - during just one night. Close to morning when it does this it wakes me up hours before alarm goes on. I came up with a possible solution after…
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Wi-Fi Bridge
Hi, As I understood, the bridge is communicating over Radio frequency 868Mhz, not wifi. That is the true limitation off the bridge. Is there any possibility to have a bridge v4 that communicate over Wi-Fi ? So people just needs CPL (Communication Power Line) in their house to extend the setup ? Regards,
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Second home problem
It is, as I have found from Taco support, possible to control 2 homes from the Tado app. However, to do this, one has to log out and then log in to the second home using a different email address as a username. With his quality product, I'm surprised that Tado haven't addressed this problem in their app.
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Black TRVs
Id also like to see black edition TRVs from Tado. I'd buy around 10 if they were available. The photo shows why.
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Make Tado with multiple zones (more) fit for (hybrid) heatpumps
Dear Tado, Pleas make Tado with multiple zones (more) fit for (hybrid) heat pumps. This is now not yet in place for instance with the Dutch Quatt heat pump.
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Oil Tank Gauge
I have an oil fired combi boiler and your smart heating controls, which work very well. It would be good if i could monitor the level of oil in my tank remotely using the Tado app Maybe some sort of wifi sender on the tank compatible with your hub and app would be good.
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Incident Detection > Show boiler OpenTherm values / failure codes
For OpenTherm connections system should pass over the boiler properties and failures I am occasionally getting 2: Low water pressure errors presented on my boiler LCD (which also means no hot water or underfloor heating for me) and TADO app never shows there is failure with boiler or no heating / water Looking at OpenTherm…
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Provide multi room support for external temperature sensor
Now you can just set the temperature reading to one room, it would be ideal to allow the sensor to be used for more rooms/valves. You can limit maybe the number of rooms so to avoid selling one temperature sensor for a whole house, but on the other hand you cannot think I should spend hundreds of Euros for just this…
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Open valve mode when system is off
During periods in which the system is off (I e. Summer), provide a function/button like "fully open valves", which behaves like the rocket 🚀 function, except it can be set for a longer period of time (even months). This way the water circuit is left open and the valve is not stressed because it's fully opened.
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Bypass offset settings when valve is closed
If valve is fully stopped, then bypass offset so to provide the most correct temperature
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Radiator Thermostat Vertical design
If we get a Next Generation with Thread/MATTER? (Hopefully to help with range) Radiator thermostat radiator valves keep the same connection at the bottom of the TRV like the current design. Do most of us have the TRV vertical on their radiators like most in UK or positioned horizontal?
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Heating configurations
Related in a way to being able to select multiple rooms - it would be handy to be able to create heating schedules based on different scenarios, for example; working from home, not working from home, one person away etc. Would be great to switch between them and have the schedule reflect the rooms I need heated and when…
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Room temperature calibration
You can set a temperature offset but usually the offset is different depending on the actual room temp - so offset usually is accurate for high or low temperature but not the other (due to non-linear temperature profile of the room from a point not near the TRV). It would be great if I could take the TADO wall mounted…
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Send start/stop request for pump floor heating
I know there is an (unsuported) API. Where you can check for temperature changes every 5 minutes. In my opinion, the long interval (5 minutes) makes the API useless. I am looking to control the pump of the floor heating. At the moment I do this with a termperatuur sensor on the heating-pipe (towards the floor heating).…
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Away mode for individual users/rooms.
When I’m at home and my housemate is out their bedroom does not need to heated and vice versa for myself. Is it possible to use the geofencing feature to see which users are at home and heat rooms accordingly.
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Fix the geofencing functions that I pay for
I paid Tado so that my heating would use geofencing, well it does not. When contacted Tado say there is an issue but have not provided a resolution. First it was my partners phone that would not be picked up, so we changed the phone as there was another app with another issue. Her phone now works, but I don't see why her…
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Fix the formula that converts cubic metres to kWh
I give readings to Tado from my gas meter. The monthly cost however is vastly out. The cubic metres are the same as my bill, the tariff is the same but in Tado my bill will apparently be less. I have just switched between suppliers having moved into a new house and they both naturally have about the same calculation to…
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Pouvoir programmer la réactivation du chauffage
Comme chez Netatmo lorsque j'indique quitter la maison en hiver, j'aimerai pourvoir indiquer une date et heure d'activation de réactivation. Ceci pour tout la maison mais aussi pour chaque pièce.
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Widget
Hallo het zou fijn zijn als de Tado applicatie ook een Widget kan oproepen op het beginscherm, misschien leuk voor de volgende upgrade !! Succes Met vriendelijke groet Stephan J Vestallen
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2FA / MFA - EU legal requirement
Hi, I've created a new post to again highlight the importance of this to Tado. Without 2 factor authentication/MFA, Tado will soon be in breach of EU law. In 2022, the EU Commission proposed the Cybersecurity Resilience Act (CRA) which introduces mandatory cyber controls to, amongst other things, IoT devices including Tado…
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Ebus Max Flow Temperature setting (like the one just released for Opentherm).
Would it be possible to do the same for Ebus controlled boilers via the wired Tado, +- settings? My Vaillant can ramp up to 80C if it wants even if I set the max temp lower on the boiler. The ebus will ignore these settings and do what it feels is best. I might only want it to go to 66 or 70C max for example. It's just…