
General Questions & Topics
Got a technical question about the hardware or the app? Find help here!
General Questions & Topics
Got a technical question about the hardware or the app? Find help here!
Discussion List
- I have just purchased a V3+ starter kit but my internet is running off a 4G mobile dongle with no router/cable connectivity.....how do i connect the internet bridge to it ? or is there an alternative …
- Hello and sorry that I add one more (long) post on the matter, I'm hoping that someone with similar configuration will be helped by the answers to this: I've moved to a new build, I have an Ecotec plu…
- The tile which would normally show the graphs with the history of temperature and humidity doesn't work any more. It just shows the spinning wheel but doesn't go anywhere. Other tiles in the home scre…
- Hi So I got a TADO thermostat and I am planning to get some smart valves (I am preparing for the cold winter). My main concern is whether I could program the thermostat/smart valves should I be offlin…
- Hi, having a weird problem, and it`s for my second thermostat with similar issue. After removing the thermostat from the radiator to paint it, the pin extended out and wont go back. I`ve already repla…
- Hi there, I have a setup of four tado thermostats and a internet bridge. One of them is having issues. Until a few days ago everything worked flawlessly but suddenly the thermostat in the sleeping roo…
- Had a problem whereby could only get central heating with hot water on. Replacement mid point actuator sorted it. Not a problem with Tado. Then had a problem where when hot water was on only it was pa…
- Hi. Just want to confirm I understand what to buy to replace my Honeywell heating controls. I've got a Potterton combi boiler, megaflo tank, 3x control valves, and Honeywell ST9100C timer + 2x CM707 b…
- Hi all, I just installed the wired kit which, has two items: the thermostat and internet bridge. According to the manual of the old thermostat, the 4 wires present, are from top down are: L, Load, E, …
- Hi, new to Tado and the forum, currently awaiting arrival of my smart radiator stat 3B+ starter kit from Tado to appraise/have a play with before commiting to full system conversion. As an old fashion…
- I’ve had the Tado system since 2018 and during that time I obtain around 12 months from Duracell industrial or Procell etc. Recently I thought I would try Energizer Lithium as they seem to provide a s…
- Some of my thermostatic valves are on the radiator flow pipes and some are on the return!
- Hi I am trying to add people to my Tado home. When I press People in the app, the app just closes down. Any ideas?
- Energy IQ appears to have had a bit of a wobble today. And suddenly jumped from showing around £30 of use since the 12 to over £400. Any idea what May have caused this? To clarify…..last reading enter…
- Hey there, I'm looking into purchasing tado products for my apartment: one radiator thermostat per room and a wireless thermostat kit connected to a combi boiler but some things are not clear to me an…
- Are there any specific instructions on how to use the touch pad? It’s the middle of winter here and 80% of the time when I turn on the heat pump from the touch pad it goes to COOL mode. Sometimes if I…
Welcome! I'm trying to set up my Gree Comfort X climate with a Tado Smart AC V3, but for some reason
Welcome! I'm trying to set up my Gree Comfort X climate with a Tado Smart AC V3, but for some reason after sensing the remote, it says the climate is unrecognizable. What could be the problem? Maybe t…- Does anyone have any ideas/proposals on methods to control/limit return temperatures apart from by manipulation of manual return valves on each heat exchanger and limiting flow temperature set point w…
- have contacted support , completely ignored the issue , after a heating cycle tado causes my boiler to go into fault ,ignition , if i reset it will go into another cycle ,and go back into fault , if i…
- Hello, I have a problem with the Wireless Smart Thermostat, it seems died, I have already reported this to support but I would like to know what is the latest firmware version, the release date and if…