-
No battery warning from hard-wired Wall Smart Thermostat’s
Hi all, Just wondered if anyone else has had this issue like me? I recently went to a wall thermostat to check the room temperature and noticed the display was not working correctly and very erratic. I checked the device in the app but it was showing the batteries as been “good” and the device also still controlled the…
-
DNS queries gone crazy
Has anyone noticed their Tado doing way more DNS lookups than normal? My Tado Internet Bridge has been doing a DNS lookup for ingress.tado.com every few seconds today, with nearly 5000 requests so far today. This is new, with a lookup every 5 minutes or so prior to today. Firmware version 60.6.
-
Geofencing
Hi guy’s n girls. Having problems with the geofencing not working. It’s use to work but now it doesn’t, I’ve tried numerous thing I had it installed on an iPad, iPhone, and the wife’s iphone. I’ve signed out of all the devices deleted the iPad app and the wife’s iPhone app only installed now on my iPhone gave tado full…
-
Smart Thermostat - call for heat permanently on
Have had a Smart Thermostst on test for over a year to see how reliable the whole set up might be. Decided to take it live it today, but find CH permanently on. On removing the ST and testing continuity it is evident that the NO contacts are permanently closed, batteries in or out, and/or no matter what setpoint is set.…
-
Please help before I have to return all the kit?
Hi, brand new setup here. Got the tado smart wired thermostat connected to a valiant eco tech pro 28 (Older model) It’s currently replacing the wired thermostat from valiant and just using the ebus + and - wires. My problem is when I set the device to d07 which I believe is required to operate my boiler the unit basically…
-
Connection issues
I don’t wether it’s my BT Router or Tado I’m having issues with. The boiler just comes when it wants to even though the house is warmer than set. I’d understand if the room temps were low but they’re not. I bought 3 radiator thermostats connected them thinking this will help but no still the same issue. The new updates are…
-
No Remote Access
Seriously getting annoyed and about to rip the whole system out. Whenever I am out of the house, remote access fails. I’ve tried all the trouble shooting and often just had to power off and reposed devices. Something I can’t do when I am not home. When will this issue be fixed, looking through the forums this is a problem…
-
Change in TRV behaviour . . .
I have been prompted to write here by this post: https://community.tado.com/en-gb/discussion/12056/temperature-oscillation#latest This heating season I have noticed that the Tado valves seem to be part closing as the target temperature is approached so that rooms are taking a long time to reach it. I wonder if the software…
-
Temperature oscillation
Hello, I installed the tado smart system recently. My Problem is that the temperature is oscillating way too much. In setup is should be 18 at night and then should go to 22 Celsius degrees at 8:00am. In reality after an hour (9:00 am) it could not reach that temperature. I had to turn it to 25 degrees to get 22 in the…
-
Tado requesting heat but boiler doesn't fire unless I swith it of at spur and back on.
I have installed my wireless starter kit as per instructions. We've The set a schedule and the tado is requesting heat but the boiler isn't firing properly. If I turn boiler of at spur and back on it fires and run fine. System was working fine before fitting tado.
-
death Tado Smart AC controller
Since it upgrades itself to firmware 94. It is totally death :( I could not teach the unit to turn on/off from my own remote, it was just fine with 54. Have tried reset 5 times I need some help, Tado people isn't helpful with copy/paste answer :(
-
Wireless Temp Sensor
I've just finished installing the wireless kit, but the temp sensor wont secure to the bracket, it hooks on the top, but there is nothing holding it on from the bottom. Am I missing something? I don't think the sticky pads should be used as the batteries will eventually need replacing.
-
Which hardware for two zones?
Our house has two heating zones: downstairs, controlled by a thermostat in the hallway and a programmer in the utility room, and upstairs, controlled by a separate thermostat/controller. Hot water is also switched on/off with the controller downstairs. I’m not sure what kind of boiler we have yet (just moved in and can’t…
-
Tado bridge and Vodafone WiFi hub
Has anyone any experience of the reliability/ stability of the tado bridge connected to a Vodafone WiFi Hub router? I believe the model is a THG3000. I'm currently with BT but my contract is up for renewal and BT are playing hardball with negotiating a new deal. When I originally got BT, I had all sorts of issues getting…
-
Estimated Heating Consumption
After last update (2 days ago) "Estimated Heating Consumption" stops working. Please help! Mac0014
-
Why is one radiator reaching much higher temperature than the one set
Hi all, I've recently had my tado system installed and it all seems to be working fine - apart from one room which I have set to 15 degrees and yet consistently it seems to reach temperatures of 23 degrees. Any ideas why this may be happening or how to fix it please? Thanks, ruth
-
I'm considering buying a tado thermostat and I have some questions
Hello I've been looking at buying a smart thermostat but I don't necessarily require all the bell and whistles. I am very privacy-conscious and prefer the ability to control my thermostat without a cloud-based solution. Of course I understand that means none of the cloud-based intelligence would work. To that end, would…
-
Problem with one radiator + strange bridge.....
No heat from one radiator.... I am having problems with one radiator and only that one. The valve is not stuck, but despite indicating being 100% open, there comes no heat out. If I remove the Tado, the heat is comming. I cannot see any difference visually from the other radiators. I tried with two Tados and both works…
-
Tado keeps overheat
Hi. I've got problem with my tado thermostat. It looks like it stops responding and keep heating up and only way to stop it it to swich the power supply off to extension box and boiler. It happens randomly. I contacted tado support, but they useless. Keep saying that 3way Vale stuck. I knew that is not the case. But…
-
Smart radiator thermostat batteries got empty in about 5 weeks - in what state the valve is left?
I am away from home for a week, the batteries were all normal when I left, since a few days ago I saw one of the the smart radiator thermostat's batteries went low then in a couple of days the device went offline. Now I have a couple of questions: In what state was the valve left when the device shut down? Is that normal…
-
Help on wiring. Baxi Assure Combi. C-Stat 17-M Thermostat
This is what I have labeled the cable. Is it ok? Also I am not sure about the yellow and green cable goes. Can anyone help? Thank you.
-
Is it possible to get the temperature and humidity of the devices independently?
I'm developing an application, to display the information of the thermostat of an apartment, but it is necessary to know the information of each valve independently. I went through the TADO API endpoints and so far I have only been able to get this information from 1 particular zone. Is there any end point with which the…
-
Zone Configuration Issue
I have searched everywhere to a solution to my problem, and despite finding many reference pages and similar posts, I can't find a definitive solution. So I have come here since I've had no response from tado support. Firstly, my configuration is as follows: My house has 2 zone central heating, ground floor and 1st are one…
-
What is the function of "Care & Protect" ?
I'm curious as to the function / role of "Care and Protect". Our boiler was inoperative for 4 weeks and Tado reported that there weren't any issues and indeed recorded 15-15hrs of heating every day. Surely the app can detect a difference between calling for heat and actually heating ? One thermostat was down totally as it…
-
Graph shows no data - but device connected and working
So frustrated with 2 of my TRV’s which I had to change the batteries in recently. Since I remounted them the room graphs say no remote access however the devices are “connected” with full battery and they are following the heating schedules. They also respond to changes in room temperature on the app so they are…
-
Setting up account on a mobile telephone
I can get upto entering a telephone number for the account set up but Tado will not accept what I enter even with international code.
-
Multiple bridges & wireless receivers in same house
Hi Folks I have two wireless programmable timers that I'd like to replace with Tado (first one does rads and hot water, the other is the underfloor heating in the kitchen). Support tell me that only one wireless receiver is supported per account (quite the restriction!). I asked if I could simply use two accounts and…
-
How to identify which Tado version of system I have. Vi I think
I am looking to buy new Tado thermostat. As the battery holder is broken. I think mine is v1. Will v3 work. I don’t pay a subscription. Thanks Patrick
-
No remote access but all devices shown as connected
Setup my Tado system yesterday (wireless receiver still to be installed) and all paired. However, the room wireless thermostat is shown as 'no remote access' on the app homepage. When I go into settings and the thermostat device, it is shown as connected and good battery. Internet bridge is shown as connected and all…
-
How to change measuring device setting when it doesnt appear in room device setting app?
Ive got both a wireless smart room thermostat and multiple smart TRV etc . I want to set the smart room stat as the measuring device. Looked at tech support guidance - settings/room devices/use measuring device etc. However, no sign of measuring button etc ? Am I missing something