Hi, Couldn't find the information on the website so I hope I can get confirmation here. I have a Buderus Logamax GB192i gas condensation boiler and although the Tado website states the system is compa…
I'm going through the process I submitting feedback... by logging into my tado account and clicking the 'feedback' button. When I fill out the form and press submit i get this error... "This email doe…
Having problems getting my extension to update it’s firmware. Started moving the bridge further from my router but there’s nothing to indicate that the extension is updating. What’s the latest firmwar…
hello, i have 3 smart thermostat. first one is old and rest 2 are new(bought last December) now in the app it says there is a new and improved app(v3+) which comes with newer devices, but i cant use t…
As long as I've had this system, (almost 18 months) Tado have been giving the same stock email and response on twitter about how the battery life of the trvs is worse than advertised and they are roll…
bought a second hand device in good used condition but its saying it has already been registered to another person/address...is there anyway this can be re registered to me and new address
I have no idea what is going on at Tado, but over the last year or so i have witnessed the continual degradation of customer service to what is now a level that is absolutely unacceptable. In the last…
Hi I have just installed two tado thermostat as I have duel thermostats (one for downstairs and another for upstairs) however the upstairs one keeps showing a wrench/Spanner. I have attempted to reins…
hello I have a new 3 stories house with 6 rooms with one radiator and one with 2 (living room) there is a manual thermostat in the living room. do I need the smart thermostat starter kit or I just nee…
I have changed the batteries in my radiator thermostat but I still get a message from Tado that the batteries are low on power. What is going on and what do I or Tado needs to do to solve this issue?
My existing boiler arrangement has 2 zone valves controlled by 2 wired thermostats. One zone does the ground floor, whilst the second zone controls the top 2 floors. My current controller also control…
I have panel radiators with thermostatic valves. That valves are already fixed horizontally by a "T" shaped part to radiator and the pprc pipe. Which tado thermostatic valve should I choose?
I have tado wireless with extension kit connected to opentherm on Ideal Vogue C40. I do not have modulation at the boiler on heating. Boiler just runs at set temp on boiler stat. Also I need to leave …
I wonder if there’s any wisdom within this group, I’m making very little progress with the Tado tech guys! My bridge has broken - won’t even power on, a replacement has now been sent but not yet arriv…
I have 3 x valves in the living room + the thermostat. Apple home kit shows always same temperature on all valves and therm. Is this a bug? How can I check the real temperature on each radiator of the…
Hi there. it is possible to get a tado smart thermostat to regulate the heat of a tado radiator thermostat. I have a tado radiator thermostat that sits in a different room than where to measure the te…
After a battery change the thermostat cannot start up. The display only blinks hi every 10 seconds or so. It did not help to reinstall the device. I have tried with two pairs of new batteries.
First time the issue was encountered was 29/01. So how come this is still ongoing? Should have been resolved now or at least more details should be communicated. Is the data lost or not? What is the r…
why is this happening all of a sudden (used to work)? the temperature seems to be correct, and there is connection to the devices. Notice that event the outdoor temperature fails to show.
I have a home installation booked for a thermostat and received an email asking if i wanted my radiator thermostats fitted as well, i replied to the email yes but had no response. Is there anyway to c…
I am an architect and General Contractor. I specialize in residential work, I have a project now where we are replacing the exisitng baseboard jot water radiators with Myson Panel Radiators. I am able…
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