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Buderus Logamax GB192i - modulation supported?
Hi, Couldn't find the information on the website so I hope I can get confirmation here. I have a Buderus Logamax GB192i gas condensation boiler and although the Tado website states the system is compatible with Buderus, I'd like to make sure that it is fully supported: i.e. the thermostat supports modulation of the boiler…
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Are assistants (like Alexa) worth it?
No formatter is installed for the format not-found
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I can't submit feedback - This email does not appear to be a valid email address
I'm going through the process I submitting feedback... by logging into my tado account and clicking the 'feedback' button. When I fill out the form and press submit i get this error... "This email does not appear to be a valid email address" ... but having checked very carefully it is my correct email! It's the email I use…
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NEW Reina Casina Vertical Aluminium Designer Radiator
I am thinking of buying the above radiator. can you advise if the tado smart radiator will work with this raidiator? Thanks
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Extension issues
Having problems getting my extension to update it’s firmware. Started moving the bridge further from my router but there’s nothing to indicate that the extension is updating. What’s the latest firmware update for the bridge?
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cant use new android app
hello, i have 3 smart thermostat. first one is old and rest 2 are new(bought last December) now in the app it says there is a new and improved app(v3+) which comes with newer devices, but i cant use this because i have older devices! how can i use the v3+ app?
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Battery life of Smart TRVs
As long as I've had this system, (almost 18 months) Tado have been giving the same stock email and response on twitter about how the battery life of the trvs is worse than advertised and they are rolling out firmware updates to address this. It's time we actually had a meaningful response from them on this issue and got an…
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Radiator thermostats have stopped firing the boiler
My system had been working perfectly but today the radiator thermostats in rooms have stopped firing the boiler on their own.
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tado resite
bought a second hand device in good used condition but its saying it has already been registered to another person/address...is there anyway this can be re registered to me and new address
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Unanswered Complaint
I have no idea what is going on at Tado, but over the last year or so i have witnessed the continual degradation of customer service to what is now a level that is absolutely unacceptable. In the last few months i have been trying to work through moving from a rental to purchase agreement, and the time lag on getting…
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New Thermostat not detecting mount
Hi I have just installed two tado thermostat as I have duel thermostats (one for downstairs and another for upstairs) however the upstairs one keeps showing a wrench/Spanner. I have attempted to reinsert it onto the bracket many times however same issue keeps appearing. Can anyone please advise? The other thermostat has…
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Which items do I need
hello I have a new 3 stories house with 6 rooms with one radiator and one with 2 (living room) there is a manual thermostat in the living room. do I need the smart thermostat starter kit or I just need the radiator kit? plus of course many other radiators extensions do I need an extension for the 3rd floor? thanks Luca
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Thermostat
I have changed the batteries in my radiator thermostat but I still get a message from Tado that the batteries are low on power. What is going on and what do I or Tado needs to do to solve this issue?
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What tado items do I need for my system?
My existing boiler arrangement has 2 zone valves controlled by 2 wired thermostats. One zone does the ground floor, whilst the second zone controls the top 2 floors. My current controller also controls the hot water. The reason I want to move to smart thermostats is because the thermostat for the top two floors is mounted…
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Which radiator thermostat model do I need?
I have panel radiators with thermostatic valves. That valves are already fixed horizontally by a "T" shaped part to radiator and the pprc pipe. Which tado thermostatic valve should I choose?
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No Modulation with Ideal Vogue
I have tado wireless with extension kit connected to opentherm on Ideal Vogue C40. I do not have modulation at the boiler on heating. Boiler just runs at set temp on boiler stat. Also I need to leave dhw preheat on 24hr or I get no hot water in demand. Is this a boiler or tado issue? Can it be corrected?
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Thermostat lost contact with boiler
I wonder if there’s any wisdom within this group, I’m making very little progress with the Tado tech guys! My bridge has broken - won’t even power on, a replacement has now been sent but not yet arrived. The thermostat itself was working, albeit manually, but seems to have lost connection with the boiler - I woke this…
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Multiple valves in the same room, Apple home kit shows same temperature.
I have 3 x valves in the living room + the thermostat. Apple home kit shows always same temperature on all valves and therm. Is this a bug? How can I check the real temperature on each radiator of the living room. Humidity sensor works fine. Tado app only shows the temperature of the master for the living room. THanks
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Tado smart thermostat.
Hi there. it is possible to get a tado smart thermostat to regulate the heat of a tado radiator thermostat. I have a tado radiator thermostat that sits in a different room than where to measure the temperature. so the tado smart thermostat should control which tempered tado radiator thermostat has is this setup possible?
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How do I remove ‘unfinished installation’ message caused by a SRV that broke during installation?
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Thermostat repeatedly looses power and cannot pair
After a battery change the thermostat cannot start up. The display only blinks hi every 10 seconds or so. It did not help to reinstall the device. I have tried with two pairs of new batteries.
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Alexa stopped Tado climate report working?
I gave Alexa the Tado skill and now my climate report does not work on my iPhone app. Is this a coincidence?
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Plat line issue in reporting not resolved
First time the issue was encountered was 29/01. So how come this is still ongoing? Should have been resolved now or at least more details should be communicated. Is the data lost or not? What is the root cause for this? Update your customers (last update is 26 hours ago) Are the smart services still working correctly? What…
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log not wokring - flat line
why is this happening all of a sudden (used to work)? the temperature seems to be correct, and there is connection to the devices. Notice that event the outdoor temperature fails to show.
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App not showing data
My app is no longer showing me when the heating has been on/off... Any ideas?
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Followed the installation instructions
Iv followed the start up assistant and wired this into the boiler but now central heating wont work with reciever on
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Internet Bridge won't connect to Router
Power light is on Router light flashing DHCP enabled on router i think issued started this morning after i restarted my router
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Room and Radiator Thermostats Installation
I have a home installation booked for a thermostat and received an email asking if i wanted my radiator thermostats fitted as well, i replied to the email yes but had no response. Is there anyway to contact anyone at Tado..
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Available in USA
I am an architect and General Contractor. I specialize in residential work, I have a project now where we are replacing the exisitng baseboard jot water radiators with Myson Panel Radiators. I am able to install TRV on these radiators, and would love to be able to install WIFI enabled ones to control all the rooms…
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How do i cancel Tado. Calling does not make it easy. Nothing online helps.
all I want to do is cancel. Tado has made this very difficult to do