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Frost Protection
My TADO system has worked perfectly for a year but has suddenly started randomly putting individual thermostats to frost protection. Although I have schedules set up for all the rooms the restore schedule doesn’t work any longer and puts all the rooms back to frost protection mode. it looks as though the control system is…
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I’m unplugging and going to use Hive
After two different heating engineers coming round to set up my Tado system, I’m pulling it out and going to Hive instead. Our phones communicate with the thermostat, but that’s where it stops. Tried resetting and it’s just a waste of time and money.
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Have 2 combi boilers both with wired stats. Do I just add the 2nd wired stat as device in app?
Have installed a wired stat from combi boiler and rad stats on the ground floor. Have I made a mistake in buying a second starter kit as I assume if I add the stat as a device I wouldn't need the bridge. Do I pair the rad stats to the wired stat. I'm getting confused? Help
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Wired tado thermostat not controlling boiler
Hello. I have an ariston one 30 combi boiler. I have installed the wired thermostat and bridge and all is connected on the app. When I connect the thermostat via the + and - terminals the boiler still can only be controlled by the on/off timer next to the boiler. Hot water works as normal when the taps turn on. When I…
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Turning one TRV off when you have multiple TRV in one room set up
Hi, I'm trying to turn one TRV off in a room where we have multiple TRVs set up under one room (zone). But I can't seem to just turn off without turning them all off. Is there any way you can do this without unpairing, its only for a short period whilst the Christmas tree is is near that radiator. Thanks
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Oil Boiler with OT
I am currently waiting for a quote to install new oil boiler ( no gas available here) has anyone had experience of EOGB Sapphire modulating boiler with OT with Tado control? I currently have Tado controlling my existing non modulating boiler. Thanks
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I have hot water but my heating system (radiators) doesn't come on
I have hot water but my heating system doesn't come on even when I press boost heating! Also I hv both the heating and water lights on on the wireless receiver. Can somebody advise pls?
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Pump remains intermitantly on
Hello all. I've installed a new tado system (TRVs in every room, self-installed wiring on a GlowWorm Ultracom2 cxi combi boiler). While the radiators are warming up (and cooling down) according to the schedule; I can hear the pump on the boiler working away - water moving through the system) even when the radiators aren't…
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Air Quality Index disappeared
The Air quality index is no longer available on the Tado app (both on my Android phone and Windows). Has it been removed or discontinued?
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My Internet is down with no engineer Mcoming for 5 days. Can I connect Tado to a hotspot on my phone
Connect Tado to a phone hotspot?
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Schedule not always starting heating but manual request works
So a bit of background first. System has been in for just over a year. It has been mostly reliable after using a powerline adaptor to reposition the bridge. I have 9 zones with smart rad valves. Two zones have more than one rad valve so use a wireless temp sensor in those areas to call for heat. No settings have changed…
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Création compte
Il m’est impossible de créer un compte sur l’application, lorsque que je sélectionne créer compte, j’ai une page blanche, avez vous une idée
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Wireless receiver
Hi, had tado 3 months. The room keeps being offline which switches the heating on. I am getting woke up at 3 in the morning with the heating on. The problem is the WR keeps losing connection with the bridge it seems. I have good fibre broadband so that isn't an issue. The WR is only 13 metres away from the bridge. The…
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Thermostat not updating
Hi. For the past few months I’ve been having an issue with the thermostat not updating. My heating is set to come on each morning at 7:30am and set to 20 degrees. Most days this works fine. Every so often I notice the heating hasn’t come on and upon checking the app it says it has and it’s set to 20 degrees. The issue is…
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Hot tap problem
I have only a hot water cylinder in my kitchen, no gas in the property when I turn the hot water on in my kitchen sink. It takes roughly 30 seconds before the water comes out. The bathroom is fine
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Is the Tado App down?
Just installed the wired smart thermostat, I’ve downloaded the app but when I click to create an account it just stays as a white screen, I can’t set up an account - is the app down?
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Multi zone novice
Hi My electrician is really struggling how to work out the tado installation at my house. I have rads upstairs controlled by wired smart thermostat and manifold downstairs heating 4 underfloor heating zones. I also have hot water control. Heat source is new worcester bosch greenstar and unvented cylinder for the water.…
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How many devices does Tado support?
Tado appears to support up to 25 devices: However, I currently have 29 devices in my Tado system, all of which are connected and appear to be functioning correctly in my Tado app. However, I have not yet been able to complete my setup. I have two underfloor heating circuits and a radiator circuit. Currently, Tado is…
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Not all thermostats start boiler
We have TADO system is based on Valliant Combi boiler, Wireless Receiver, Internet bridge, one wireless thermostat and 12 TADO smart thermostats and 3 basic model TADO thermostats in 14 rooms. All are connected, no errors, display when changed from the app. There are no separate zone controls. The problem is that 5 rooms…
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Batteries stuck in the valve
Is anyone else having issues with batteries getting stuck inside the valves? Like the slots are slightly too small for them? I’m having the issue across 3-4 of my valves and have tried 3 different brands of AA batteries. Each time I have to lever them out with a screwdriver, damaging the (rechargeable) batteries.
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what additional products to i need to add to my dual zone home
hello forum, i was recently sent a Tado Wireless V3 starter kit by UVO energy but i think i need some additional equipment so that i can get everything installed. The existing set up in my house (9 year old new build) is 2 zones (upstairs and downstairs). both zones have hard wired Myson thermostats which allow for…
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Boiler not turning off
We have a problem with our boiler. It seems to have lost connection to the tado system. Tado is not calling for hear but the boiler will not stop heating the radiators. The house got up to 26 degrees yesterday before we worked out how to turn it off. It wasn't heating the hot water tank though.
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Water whooshing sound
Hi, we’ve had a new boiler and new Tado valves fitted. In some radiators, especially those if it’s just that you me radiator on, the water can be heard whooshing into the radiator. The pump has already been turned down to 70% and can’t be adjusted lower apparently (Ideal Vogue). Can anyone advise how to prevent the…
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Tado Balance with an electric boiler
Hi, I would like the functionality of using the cost forecast of Octopus Agile for overheating my apartment prior to a high cost period. These seems to be the functionality of Tado Balance for heat pumps. However, I have an electric boiler. Would the Tado Balance service work with an electric boiler instead of a heat pump…
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Recommended Powerline Adapter
Hi, I am trying to improve the connection between my Wireless Receiver and my Internet Bridge as the connection seems to be being lost periodically. I have been advised to try connecting the Bridge to a Powerline Adapter to extend the range. Can anyone recommend one they have used to do this successfully in a three-storey…
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Poor reliability with Bridge Connection
I used to be a real fan of Tado and recommend it to people but now because of recent reliability issues I’m definitely a detractor! Constant Bridge disconnection is the problem and has been for weeks now. For example, my Bridge had been working fine all day yesterday. But it disconnected over night again. So no heating…
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Bridge lost cloud access after 4 years
Woke up this morning to no heating or hot water, looks like the bridge lost cloud access last night. I've tried: Rebooting my ONT (BT FTTP connection) - this was done after each other change Rebooting my router (which is a Huawei AX3 pro) - this was done after each other change Rebooting the bridge - this was done after…
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Tado graph key
Hi all, does anyone have a definitive list of the symbols used in the Tado graph. I’ve searched the help articles but they don’t go into detail. In particular there is a turquoise symbol of a house with a line through it that I can’t find the meaning for. I’m also under how to post a picture in this forum!
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Does Tado (wired) work as a dumb thermostat without the bridge?
I'm just curious, if anything happens to my bridge, e.g. my cat chews through the wires, can I still control my heating (temperature, on/off) using the wired Tado thermostat?
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Can I completely remove the old time clock?
Hi, I am sure this has been discussed many times, I have read numerous threads but I cannot see any with my specific setup... I have a 3 zone plus hot water system, currently time managed by a Timeguard 7 day 4 zone controller and 3 wired room stats controlling 3 motorised valves. A 4th motorised valve controls hot water.…