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What to if wifi goes down?
Hi, We have just installed Tado Wireless Receiver. We wanted to test what happens if our wifi goes down and we need to turn on/off the water or heating. We were sent instructions by Tado which were supposed to tell us how to do this but they don't work for us. Has any one succeeded in turning on/off the heating or water if…
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Help! My Boiler is constantly firing!!
I’ve recently swapped out my Danfoss thermostat with a TADO smart wired one and also swapped out the TRVs for smart ones with sensors. However now my boiler is constantly firing. There is a radiator in the hall that does not have a TRV and it is constantly red hot. I installed the product as per the app and it works great,…
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Boiler not working
Hi, Unfortunately my boiler is not working Glow worm betacom 3. Does anyone know if this wiring is correct. Any help much appreciated
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Tado to replace Honeywell
I have an oil fired system, with a hot water tank. Currently it uses a Honeywell HCW80 wireless thermostat. There is a Honeywell R6660D relay/receiver unit in the airing cupboard and a Honeywell ST9400c 7 day, 2 channel programmer next to the boiler. I’d like to replace this lot with the V3+ wireless starter kit. I presume…
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Help with repeated loss of CH/HW - Tado Thermostat and UK Wireless Receiver - Device Error
For two mornings in succession now, no CH/HW. The iOS app shows crosses in the status boxes for temp and HW status. On morning 1, the app showed wireless receiver offline. Various power cycles and re-pair attempts got it working. On morning 2, the app reported no connectivity issues, but it was not working. Several…
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Combi Boiler DHW Question
Hi A quick question for all you technical people out there is this normal behaviour for a Combi boiler? When DHW is requested the CH flow temp is increasing as shown in the graph below or is my diverter valve passing? Thanks in advance for any response Craig
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TRV causing radiator vibration
Hello, I have been having huge problems with the TRV on one of my radiators. It is installed using a M28x1.5 adapter which I had to cut the pin down a little to shorten as it was too proud. I have two radiators using this adapter. One is fine but the other one sporadically causes a loud vibration that sounds like drilling,…
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Radiator valve periodically goes offline
For a couple of months now one of my Tado radiator thermostat valves keeps going off line for anything between 30 minutes and 4 hours. Does anyone have any idea(s) as to what my problem might be. Please note I use rechargeable batteries and I have already tried recharging them to solve the problem. Thanks in advance.
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Would you use a Hot Water Boost button, which would switch your hot water on for say 30 or 60 mins?
There is no option in the Tado app AT ALL to switch your hot water (only) on for a predetermined time - e.g. 30 or 60 mins. SO many times I've needed extra hot water, outside of the my usual / programmed schedule and at irregular / varying times of day, so I've put the hot water on manually and then forgotten and it's been…
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Tado Set Up
I am in the process of delving into smart heating and through research have settled that Tado is probably the best solution for us. My question is whether one Smart thermostat and bridge (wired as there is already a single wired thermostat in place) coupled with Tado TRV's on all radiators will effectively provide multi…
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Extend programme by a set time.
I want to be able to extend a running programme by a chosen time, (say an hour), if the weather is cold. I don’t want to “boost” but just ensure that the programmed “off” time is delayed. I can do this by modifying each room, but this is just a waste of time.. is there any way of doing this with a single button. It seems…
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When setting ‘Away’ mode one of the four rooms ignores the request
No matter what I do the away mode completely ignores one of my rooms.
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TRV adapter not quite right?
Installed two TRvs today for first time and odd issue. Both are up and running but at a lean :/ One of the adapters screwed on ok but then ended up at an angle… so not the whole trv is at an angle. But they are working. The thread on the adapter and the radiator pipe match so I’m confused!
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Geofencing
I just bought autoassist. However I put on geofencing. My partner and I went out. But the thermostat did not go off . On thermostat have away mode switched to frost protection . Any ideas.
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Bathroom towel rail
How do I attach a smart trv to this bathroom rail
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Question about TRV temporary offline
I am in trouble, so I ask this question to be sure. Randomly my TRVs notify battery problems or go offline, but after (max) a couple of hours are again OK. Assume a TRV is offline at the moment something is happening such as a change in the scheduling, from ON to OFF or OFF to ON. What is going to happen once the TRV goes…
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installed tado as per instruction but boiler keeps switching on
Dear Tado team, i installed the Tado wireless heating and hot water unit today and having issues with the programmer. i had the Drayton programmer and i managed to install the wireless temperature sensor and wireless programmer. However the boiler keeps coming on even though i have disconnected the old wired thermostat.…
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OpenTherm advantages? Should I get the EU thermostat?
Hi All, I have a Valliant ecoTEC pro 28 R2. I have just purchased the following: Starter Kit - Wireless Smart Thermostat [incl. Programmer with Hot Water Control] (V3+) [UK] EAN: 4260328611807 Add-on - Smart Radiator Thermostat - Quattro Pack [ML] EAN: 4260328611845 As I understand it the UK thermostat does not support…
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Replace Danfloss setup with Tado
Hi, I've a Danfloss CP/FP715 along with two manual thermostats. The Amazon deal of the day is this: Deal of the day: tado° Wireless Smart Thermostat Starter Kit V3+ Incl. Stand – Full Control Over Your Boiler And Hot Water From Anywhere, Save Energy, Easy DIY Installation - Works With Amazon Alexa, Siri, and Google…
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Suggestion for TADO Bods
When viewing any room screen the little flames show 1,2 or 3 depending on how wide the Smart rad valves have opened giving some idea of the individual flow rate. Now it's OK to check each room to see how many of any flame icons are showing. However with 'Care and Protect' being able to show how many hours the boiler was…
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Issue with geofencing
It seems there is a bug with geofencing. My app correctly detects that I’m away. All rooms controlled by thermostatic valve are controlling temp based on away setting. However the room controlled by a wireless thermostat keeps using the home schedule.
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Tado Cloud down?
All my devices lost their connection at 12:58 pm on 17 Jan 2024. The apps on my iPad and iPhone are unable to connect to the cloud. I cannot control anything from my online account because none of the system is connected to anything.
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Explain the heating graph
Hi I woke up this morning with the bypass rad on checked and assumed it was frost protection kicking in, I always assumed if one had frost protection turning on then they all would turn on, so anyway I assume the blue arrows are heating times but what is the red arrow pointing to ? Thanks
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Central Heating System not coming on in morning......
Hi All, Strange one really, but the Central Heating doesn't kick in in the morning when it should... I have found that when I check the App, this seems to start the Central Heating...(?!) For example, today heating was supposed to come on at 07:00hrs , checked but not on at 07:25, but then came on within a minute or so of…
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Not working from abroad
My Tado works perfectly fine in the UK. I am now abroad for three weeks and I am unable to control my heating. Any ideas?
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Disable Opentherm?
Hi, is it possible to disable Opentherm (modulation) once Tado is physically installed. Is there a menu in the thermostat that allows for more relay on/off? It's -5 right now and flow temperature is going from 46 to 60c and I want the radiators to take 70c for the morning (couple of hours).
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Thermostat Sensor not working
Hello, Does TADo have a phone number in UK ? My smart thermostat sensor is not working (I had the smart TADO installed last week). I talked with someone in the chat and they told me that they will open a case as everything tried on the sensor did not work. I had a professional install the thermostat after receiving a…
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My app keeps saying “open window detected” but all windows are closed
Hi all My app started to send me notifications about open window detections but there is no windows open. It has been a very cold night in Denmark and the thermostat is close to a large window, could that be the reason? Although, I also have another thermostat close to a big windows that does not say anything. I tried to…
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TADO works as a Relay System or Modulating?
Hello, I have a Logic combi esp1 35 boiler which was controlled by a Danfoss tp5001 wired thermostat. The thermostat had only two wires, COM and NO. Its manual states it is an "On/Off load compensation thermostat". The boiler has a "Fully modulating operation to low outputs" (from the manual). The manuals state that both…
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Replacing Mechanical Timer + Thermostat
Hi I have a mechanical timer controlling both hot water and heating. I also have a wired thermostat for the heating. Images attached. Can I replace my current system with the Tado V3+ with Hot water control(or any other Tado thermostat ??). And can I do that on my own or I need an expert? Are there any instructions or…