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Tado App showing Offline
The Heat and Hot Water been showing Offline here and there in the last few days and months. I checked the internet (high speed and stable), it is working fine, all other wireless devices are working. I've had to manually unplug the bridge so it can be reset. Then it'll come back on. I've seen quite a few people mentioning…
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installing Wireless thermostat v3
our heating has two separate systems wired onto the one boiler (Ideal) and we have a large hot water tank. The heating circuit for the house and the water is controlled by a Nest unit and a wired heat sensor. The underfloor zone (water based) is controlled by an EPH controller and freestanding thermostat/controller. I need…
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How to adapt current system into modulation-capable weather compensation system
Hi everyone, I am looking to migrate my current setup to the tado ecosystem but I'm not fully sure about how to best go about this. Some background: I have topped up my loft insulation, had external PIR insulation installed, my radiators powerflushed before installation of an Ideal Vogue Max - 32Kw combi, in addition to a…
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Need help to install Tado correctly
Hi, everyone. I have moved to the new apartment, tried to understand how heating and hot water work, and replaced old controllers to tado. I thought that I had one boiler and s plan. I have replaced the controller to tado. And the heating is switched off, but I have hot water and can't control it) So let's go step by step:…
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How do I to set the zone controller to react to smart radiator thermostats call for heat?
I have a smart wired smart thermostat as my zone controller. I have nine smart rad TRV thermostats controlling the rads (measuring devices) in different rooms. There are no manual TRVs. Your example setup A. All smart rad TRVs are set to uss the single Zone Controller. What do I set the Zone Controller temp to? I don't…
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Tado Bridge V2 without PIN code, how to retrieve it?
Hello, I just bought a second hand V2 Bridge on ebay but it came without the sticker containing the serial number and PIN and the QR code. The seller says he doesn't remember ever having a sticker on it but he contacted Tado which were unwilling/unable to share the PIN code; they suggested he shared his email and password…
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Zones
Hi Can someone please help? We have two zones to our Tado system. A thermostat downstairs and one in the boiler room. We have TRVs on all the radiators in the house (15). The boiler installers didn’t explain how the zone systems interact with the TRVs. For example, I presume I cannot set one TRV to 24 degrees downstairs…
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Offline?
Hi - I am new to Tado. Had so many problems with the system. Can someone pls explain why the whole system keeps going offline? Internet is good and all connected properly. Go on to app, every element is offline, TRVs, thermostat. What is most common reason please? Thank you!
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Technical support
As a complete novice I am so out of my depth with is equipment and it seems to me that you have to be a bit of a nerd to understand it at all. Why isn’t there a simple manual to help people like me? Why are there no people in areas of the country who will talk my plumber or electrician through this installation? I’m at my…
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Error in app for newly installed radiator thermostat
I have just installed 2 thermostats, one comes up with error on the app. It shows as connected with good battery in the app. I have restarted it 3 times by removing the battery. On the thermostat display it shows a spanner, a home picture and a temperature reading. It is at firmware 66.4, the other one that I installed…
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Tado, moving from boiler to heat pump. Including underfloor heating
Hello, I'm keen to install tado in our house. It uses a boiler, with three wired thermostats to control different areas of underfloor heating. However we have a plan in the mid-term to fit an air-source heat pump and hot water tank. I'd like to fit a tado system sooner rather than later. When we switch to the heat pump,…
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HomeAssistant - Tado > Local Control
Hi all! Anyone been successful in setting up the Tado devices on Home Assistant locally? No reliance on cloud? If so, please share how you did! Thanks!
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Finding correct adaptor for radiator valves
Apologies for a newbie’s simple question but what adapter should fit this type of radiator valve? https://photos.app.goo.gl/KtYiDfSBZwqZf3iF8
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Solar
Hi. We have solar panels and a Solar Boost box next to the hot water tank as any excess power will heat the water. We have the timer on the Tado for the water but it does not work. It does if you specifically switch the water on. Any ideas?
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Smart Rad vs Basic Rad thermostat
I've installed 4 x Smart Rad thermostats, and I've just installed 2 x basic rad thermostats. Am i right in saying the only difference is the digital display on the smart rad? My basic rad thermostats show everthing the same on the app incl. humidity. And the control is the same. Seems a waste of money buying these…
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Help getting Modulation on a Worcester Greenstar 28i Junior working
Hi, I've just installed an extension kit, bridge, and wireless thermostat but can't get any heating demand via toe digital connections. My boiler is quite old, but has digital terminals, labelled B B. As per Tados professional installer manual, I've connected these to the extension kit. Switch in position 1. Set the TS to…
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Replacing Danfoss ECtemp Next Plus
I want to replace my Danfoss wired thermostat on a wet heating system with a Tado smart thermostat. I can find no information on whether this is possible. Any advice please?
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Heating Valve always open
Recently moved into a house and paired all of the devices that were left in the house. However, the hot water value is now always open but none of the smart thermostats are calling for heat. Any suggestions as to how I fix this. Thanks.
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Smart Valve in Same Room as Smart Thermostat
Just about to extend my Tado system to the whole house. I have a Worcester Bosch condensing boiler with a wired thermostat. There is no by-pass circuit fitted in the plumbing. My Thermostat is Tado Smart and I have 4 Tado Smart Rad valves. Want to extend by adding 4 extra Smart Valves. Conventional wisdom is not to put a…
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Temperature sensor no Rad Valve
Hi. I'm adding a second zone to my house controlled by a second valve in the CH system. I will install a second wired thermostat to control this valve (as I understand it you have to have a new wired therm for each zone valve - stupid but hey ho). :# Anyway what I want to know is can the temperature sensor be used to…
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Intergas xtreme
Hi all, I have an interval xtreme boiler with built in RF. intergas say this is for opentherm communications with a Honeywell thermostat, will the Tado v3 be able to connect via RF or will I have to buy the connection kit to wire into the boiler Thanks for your help!!
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Setting Schedule in actual minutes...
New user, installed today - Is it possible to setting Schedules in actual minutes not 15 minute increments? And, if not why not? Thanks SGC
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5 or 10 minute blocks needed for Hot Water
I’m appalled that Tado only permits 15 minute blocks when setting the timer. Fine for central heating, but for hot water it means wasteful energy use. I need 5 or 10 minute blocks, twice a day, adding up to 15 or 20 mins in total. 30 minutes means wasting energy and pulling the planet more than I need to. Please get it…
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Thermostat
Please could someone help or give advice basically I have the tado kit. The thermostat does not heat up the radiators with the smart TRV they will only heat up via the app or manually. Is this system meant to work like this? Or am I doing something wrong here. Thanks in advance
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BT hub 2
Has anyone had problems connecting the bridge to the BT hub 2? I have disabled the Smart Set Up as suggested, with no luck. I have proven the port on the router by connecting my laptop through it (all) I have also used dhcp software on my laptop that I use for work connecting devices that need dhcp when setting up. I can…
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Extension kit is on but not connecting
My tado is connected but the heating doesn't turn on, please help. The devices are all connected
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Turn on heating without opening any SRVs
Hello all, I have Tado SRVs on all radiators in my home except for the two rads in the bathrooms wihch are always open. So whenever any SRV calls for heat, the bathroom rads also get heat. That's all fine and working as I want it to. I wanted to know if there's any way to turn the heating on so the bathroom rads get heat…
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tado° support . . .
tado° support comes in for a lot of flack on this forum but I want to add a note of praise. I recently had a difficulty where the CH relay in my wireless receiver was ignoring switch off commands, especially when going from Boost to Switch off All Rooms. The HW relay continued to work correctly. I emailed…
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No hot water or heating
Hi, I moved the extender up in a cupboard (didn't unwire anything) but now nothing is working, the app says everything is connected, it's a traditional heating system, I'm not sure if something else has broken and it's a coincidence or what, I've reset the bridge, extender and the thermostat, I'm not sure what else to do.
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How to turn off the LED light
After setting up, working fine, how can I turn off the led?