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Help with new Tado purchase
Hi, Firstly I must say it is frustrating that you have to purchase Tado products before you can go through the install guide. In doing so I fell at the first huddle with the setup telling me I’ve bought the wrong product. However I’m not 100% convinced I have. Can you help? I’ve just moved into a new build home. The house…
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Considering tado, but know nothing of boiler systems, so some noob questions
HI all Originally from a country where central heating doesn't exist , so I know very little about boilers and how they work. So forgive the questions. I am with ovo and they sent a flyer for discounted Tado smart thermostats https://www.ovoenergy.com/smart-home/smart-thermostat I have been considering going the smart…
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What tado set up do I need?
I’m having a renovation at the moment and want to upgrade to a smart thermostat set up I will have four systems I need to control. 1. Underfloor heating downstairs (by-heat) 2. Radiators downstairs 3. Radiators upstairs 4. Hot water The boiler is an ideal standard model with an unvented hot water tank (megaflow etc). Will…
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Pilot light
I came home from holiday last year to find my house freezing after the next door neighbour turned the heating up for me. (Pre tado). It turns out the pilot light had gone out while I was on holiday. Now that I have tado, is there a way to tell through the app if the pilot light is on?
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Room turning on when not wanted.
So far ,I have a smart tvr in the lounge, one in the front bedroom and one in the back bedroom. They were all turned off in the app. Today I turned the heating up for the lounge only but the front bedroom temperature shot up. What's going on?
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Max temperature of heating
Hi what is the max temperature for the central heating please. Mine only goes up 25 degrees
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Open window sensor help
Is it possible to use a window sensor with alexa to put trv in away mode. I have set some window sensors up and they turn the trv off, when open, but when the window closes again it sets up a manual temperature rather than returning to the schedule
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Auto-assist not working
I have set home and away temperatures and these change correctly when selected in Geofencing tab. When in auto i have been receiving home and away notifications. Now ty hat i am starting to use heating in the evening i subscribed to auto-asdist. But although the geofencing tab shows the correct home or awsy, autoassist is…
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Faulty room stat? Not calling for heating alone.
Hi, I am hoping someone might have an idea what has gone wrong. I have been having issue with my heating, yesterday I have had a gas engineer out who has advised the issue is the room stat failing (it’s only been fitted 6 months). When I call for hot water it works, when I call for hot water and heat it works. But when I…
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Tado wired (UK) thermostat - Vaillant Ecofit Pure 825 - ebus - domestic hot water temperature
Hi, I've recently set up this boiler using ebus. Heating seems to be scheduling and modulating nicely, but my hot water temperature is all over the place. I set up the thermostat with the following settings: D.07, HC.01, HW ✓, EK X I can change the hot water temperature on the app and on the boiler but they don't seem to…
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Wiring Tado to Volt Free Ariston with Mechanical Timer
Hi We have a static caravan with an Ariston E-Combi Evo combi boiler. Want to control heating only (single zone). As the boiler is volt free, how do I power the receiver? Presume the kit comes with the 4 core cable only. Would I ignore the live and neutral and just wire in grey and black cables only? Kit not bought yet -…
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Boiler not firing
My smart thermostat opens and closes zone controller but doesn't fire boiler
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Rechargeable Batteries
Tado recommend Panasonic Eneloop AA 2000 mAh NiMH rechargeable batteries. Panasonic offers Panasonic Eneloop PRO AA 2500 mAh NiMH rechargeable batteries. Presumably these can be used instead?
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Viessmann Weather Compensation
Hi All, I'm in the process of commissioning my Tado & Veissmann Vitodens 200-W and was planning on using the Tado for demand and Veissmann's weather compensation to control flow temperature. However, connecting the Tado to the external demand relay, overrides the weather compensation curve with an external demand flow…
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Panasonic Eneloop AA 1900 mAh NiMH or Pro 2500mAh rechargeable batteries
I'm about to order some rechargeable batteries to use in my Tado TRV's. I am aware from the help article (link below) that Tado say to use "Panasonic Eneloop AA 1900 mAh NiMH rechargeable batteries (we do not recommend using any other type of rechargeable batteries)." What type of batteries should I use in my tado°…
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Where is the "Balance AC" option in the Android app?
Hi. I am located in the UK. I have purchased a Tado wired starter kit, and I intend to use it to control the heating in my house. Key details: Modern house (2020), Octopus agile pricing, Daikin air source heat pump, and stupid (!!) John Guest heating thermostat and controls. I have the necessary knowledge and experience to…
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Myson Touch Dual Zone Wired Thermostats
Hi I'm a total novice so appreciate any help but it will need to be single syllable words :-) I've just moved in to a fairly new house and have a dual zone system controlled by two Myson Touch thermostats - one downstairs controls heating downstairs (obvs) and hot water - upstairs one controls upstairs. I have purchased a…
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Balance Thermosats
I have two heatpumps, air-to-air and air-to-water . Using one "Smart AC control" and six "Smart Radiator Thermostat". I want to use the "Balance" function to lower my cost. WHY does it work only with air-to-air? If tado lowers the heat for air-to-air, then the radiator thermostats will work harder, it will not save me…
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Planning my heating system.
Hi all, I've come to the community because tado support seem to be unable to gave me a straight answers for some reason and we end up going around in circles. I think they quite simple questions really which should be yes or no answers. During a total house renovation, I ripped out the old heating system with Hive…
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Tile order
Is there anyway to reorder the tiles? I see some old posts going back to 2019/20 saying you can’t but I cannot believe this has not been sorted!
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Feature Development not existent?
When I got into the tado-system in 2018, the community was active and feature requests were at least considered. Back then there wasn’t much capacity to develop much but since then team size increased rapidly. What hasn’t increased is feature development. Since 2019 there hasn’t been much that actually changed. Some face…
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Is this the way that Tado is supposed to work?
I have wired t'stat in the hall with no trv on hall rad. Rest of rooms have Tado rv on rads all working correctly. I find that as soon as one trv reaches set temp it shuts the boiler down even though other rads are not up to temp. A Tado installation diagram shows all the trv communicating directly with the boiler (not…
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Zones and valve control
At the moment I have a wireless tado controller attached to my combi boiler controlling my heating. We are redoing all the plumbing in the house to have 2 zones upstairs and down each controlled via a valve. Can the wirless receiver I have at the moment control multiple valves ? I assume I will need to buy another…
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Best way to use tado
So I have a combi boiler and the wireless thermostat. So I have friends who have the spin thermostat on the wall the spin to desired temperature turns off when there is this also what is happing when I put the heating up to 20* on the app once it gets there it’s off? What if the room is already showing its 20*? But I want…
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Why has my main bedroom trv switched on?
The turn off all rooms button appeared again.even though I pressed it last night (and the night before and the night before etc…)
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Alexa and Tado app
I have a lodger upstairs and can control her heating from alexa . I control my downstairs area where I live with Alexa too. Is it possible for the lodger to install the Tado app (she doesn’t have an alexa devise) so that she can control her heating from the tado app and if for example she forgets to turn it off when…
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App stuck on opening screen
The app is stuck on the opening screen saying Tado at the top and the spinning bit at the bottom. Same on my families phones. I am on ios17.0.1 they are still on 16. Is this a bug in the latest version of the app?
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I'm stuck planning my Tado system.
I have the system above. Basically, my boiler's supply and return lines are split into 2 different circuits: one for the underfloor heating, one for the radiators. For the underfloor heating circuit, I am thinking of wiring a thermostat as a 'follower' to the 2 circulation pumps of this circuit. A wireless 'leader'…
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Updating an existing wireless with a Tado
Hi all. I have a basic existing 'Danfoss' wireless system and am looking to self instal my V3+ kit to my Ideal Logic C33 combi boiler. The current receiver is already connected to the boiler. To make life easier for myself Can I leave the wired in part into the boiler in place and just connect the new receiver and other…
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On my combi boiler it keeps saying room stat off
Everything all okay Internet connection new batteries in but when calling for heating via phone or room stat nothing happens 🤔