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Smart Radiator Thermostat HomeKit issue
Hi, I have 3 radiator thermostats linked to a wireless temperature sensor in my kitchen. One of the radiator thermostats is not working with HomeKit/is giving an incorrect temperature compared to the others even though the “measuring device” for that room is the wireless temperature sensor” and not the individual radiator…
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Re: iOS app 6.4 not working on iOS 14.5
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iOS app 6.4 not working on iOS 14.5
Hey folks, hope you're all keeping safe and well 😄 Has anyone else noticed that the iOS Tado app won't open at the moment? I know I'm running a beta version of iOS (14.5 build 18E5140j), but Tado is the only app I'm having issues with! Cheers, Aaron
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Vaillant ecotec plus 618 system boiler what to do with the wiring box?
I have had Tado for a few years wired using 240v to the wiring centre in the airing cupboard for CH & HW using the extension kit. The boiler is in the garage. its a Y plan system. Everything works fine at moment. Just want to understand what benefits of ebus is and how to do it? EXTENSION KIT Have just had fitted a new…
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Which wires to connect?
We are replacing our DanfossTP7001 I have taken the old unit off but there are only 2 wires connected, the Hcom and Hon with a yellow and green one not connected to anything any ideas?
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TP9000, TS2 and TP4000 replacing with Tado
Hi, My Existing setup: TP9000 in utility attached to Ideal Logic+ Heat 15 combi boiler. TS2 sensor in dining space. TP4000 in Master Bedroom upstairs. I wish to get multizone heating setup with: Tado Smart hot water control unit replacing TP9000, getting rid of TS2 sensor as will be using Tado wireless thermostat. Wish to…
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Continuous heat called when set to 21.3c
Why does the tado thermostat keeps calling for more heat when ever temperature is set between 21.1and 21.4. So for example if the temp is set to 21.3 or 21.4, it’s still calling for more heat until it reaches 21.6. Should it not stop until the temperature is below 21.4? I dont have this problem when it’s set to 21c or…
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Radiator thermostat batteries die without warning?
Hi Folks, I really hope that tado’s technical support team pick up on this! I’ve had 3 separate radiators thermostat batteries die without warning. They still show up as fine in the app. The only way I noticed was by touching the radiator and then manually turning the thermostat to be greeted by the “[ ]” image. Great! So…
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Radiator thermostat (knob) measures completly wrong temp
since a week (or more?) the know in granny's room does not measure the correct temp heating is turned on in schedule as of 8 pm till 10:30 pm, starting most of the time at 12 degrees, heating to 19 degrees but after 2.5 hour temp is not reached according to the radiator thermostat so radiator is open for heat, room is way…
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My smart thermostat & extension kit still shows as needing to be installed within the app???
Hi, I was unable to follow the installation instructions from the app / website for our extension kit as the wiring did not match. I have installed it following instructions from support but when I look at it within the app both the extension kit and the smart thermostat both just show the Installation instructions link…
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Smart radiator thermostat overrides main thermostat
I have my main thermostat in a corridor and a smart radiator thermostat in a living room. If someone manually reduces the temperature of the radiator thermostat, it turns off the heating (combi boiler) completely , even if the corridor is colder than the main thermostat setting. Have only spotted this in the morning when…
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[User Feedback Request] Quick Actions (formerly Global ON/OFF)
Hi everyone, We just launched the "Quick actions" feature via my.tado.com (web app) We currently are looking to receive some user feedback before we also release this to the iOS and Android mobile apps in the next weeks. The question for the poll: How understandable was the Quick Actions feature for you when you first used…
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Two zone valves - Combi boiler
Hi there I've recently re-wired my house. I have a Combi boiler installed to control the hot water on demand, and then two zone valves for upstairs and downstairs. From the boiler, I've run a 3-core cable to two thermostat locations (upstairs and downstairs). What would I need to buy to allow two Tado stats to control the…
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3 Smart Thermostat and 3 different Firmwares
I've just bought a starterkit v3+ and 2 additional smart thermostats. Now if I check the firmware, I have 3 different ones... Firmware: 76.1 Firmware: 51.7 Firmware: 67.2 Why is that? Shouldn't they have the same version? btw: With version 67.2 I have a lot of no remote access issues, although it's in the same room. The…
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Help needed, Heating constantly on.
Hi All, I have set up the smart thermostat / wireless receiver (hard wired to the boiler) and internet bridge. For some reason I am not able to control the temperature from the smart thermostat nor the app. Is this a simple case of not being wired correctly (I believe it’s all wired as it should be) or has anyone…
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Help needed, Heating constantly on.
Hi All, I have set up the smart thermostat / wireless receiver (hard wired to the boiler) and internet bridge. For some reason I am not able to control the temperature from the smart thermostat nor the app. Is this a simple case of not being wired correctly (I believe it’s all wired as it should be) or has anyone…
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TadoKit.TadoCloud.Error (11)
I keep getting TadoKit.TadoCloud.Error (11) in the iOS app when trying to update a temperature setting. Any ideas?
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Radiator water temperature from boiler changed/limited
So a few days ago I noticed that my radiators were not getting as hot as they once were. Checking my boiler, it never get above outputting water at 40/41 to my heating system (hot water is working as normal). It was outputting much hotter water before. Tado is connected to my boiler via Opentherm and it seems I am unable…
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Tado not reach set temperature
Hello I have boiler and heat all house by underfloor system. I set to heat temperature to 23 Celsius. But it reaches like 20,7 and stop. Never reaches my selected number. Manually I can heat up for example for 26-27celsius..
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Thermostat not controlling the extension kit
Hello community. Both my thermostat and extension box are paired and the app can see both and control the temp etc. The thermostat click on an off but it doesn’t seem to be communicating with the extension box. The extension box is controlling the boiler but only via the manual button control. Can anyone help? Best wishes.…
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How many TRV's Can I have on my system
I currently have 10 radiators all fitted with a Smart TRV. I have now had to install another radiator in our utility room. Is it possible to add another smart valve as I've heard that only 10 can be fitted to the system
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Tado app turns off radiator without me telling it to
Hi, I was feeling cold in the living room yesterday so checked my tado app and it showed that the living room and dining room where both “off until you cancel” the temp was 17 instead of the 19 it is set to. I cancelled and checked the schedule and there was no reason for it to have done this. Well it has done it again…
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Smart Thermostat - heating does not start
Hi. I have installed the Smart Thermostat as per instructions. I have an oil fired Worcester boiler. Boiler is on constant. Thermostat clicks for demand, but pump does not start. Any idea's please? Thanks very much.
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Weird Problem
Hi everyone had a system working for 9 months 4 trv one stat and bridge and extension kit Then after app update last night (might be coincidence) everything shows connected and working fine but when you send a command via app or Web app or Google or another device it updates but doesn't send it to the extension kit so you…
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Has anyone had the issue of not having the heating on the app only the water heater?
While installation i assume didn’t go as it should and my heating is not on only the hot water
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Wireless Receiver heating request going on and off despite big temperature difference
Hi I have a wireless Tado system with 5 TRVs and last night it would not consistently keep requesting heat from the Combi boiler to warm up the room despite being 6 degrees colder then requested. Tado would turn the heat on for 5 minutes then stop requesting for at least 20 minutes meaning the temperature kept trending…
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Tado turn off and on every 10 mins.
I've set a target temperature of 15 degrees c. and Tado decides to kick in at 14.6 Degrees c to which it performs 10-minute increments to bring it up to 15 degrees c. So basically it doesn't do it in one long burst meaning I have to wait absolutely ages for it to bring the temperature up by 0.4 degrees. The radiators are…
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Removing a room Thermostat
Can someone please explain why the app/website doesn't allow me to remove a room thermostat??? I have a new one, replaced the old one, but the app will not let me :- a) remove the old thermostat b) reconfigure the new thermostat as the zone controller. c) move either thermostat to a new room as it insists both are the last…
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CH only works when calling for HW
I need some help to diagnose what might be causing my CH to only work when HW is being called for. To be clear, the 'S-plan' system has been working fine for ages, but after a recent power failure my CH now only works when HW is being called for. Does this indicate a jammed valve? Other ideas?
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Tado app turns off radiator without me telling it to
Hi, I was feeling cold in the living room yesterday so checked my tado app and it showed that the living room and dining room where both “off until you cancel” the temp was 17 instead of the 19 it is set to. I cancelled and checked the schedule and there was no reason for it to have done this. Well it has done it again…