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Tado app crashing when adding device
Hi I’m hoping someone can help me fix the issue I’m having with my tado app crashing when adding smart AC controller. I’ve tried removing the app from my phone and on a second phone but the app still crashes. This also happens on multiple smart AC controllers. If it’s firmware related, how do I update the firmware kn the…
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Heating page is blank in android app v6.8.0
After the latest tado app update on android I am not able to open the heating page. It displays a blank orange page. (The hot water page still loads correctly.) I have tried restarting my phone and uninstalling/reinstalling the tado app, and the problem remains. Prior to this update the app was working properly. Please…
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Smart AC Control and wifi Aircon
I have an aircon unit "Airflex15" which I can control using the Tuya Smart App and using Alexa. Is it possible to control this type of aircon using the Tado Smart AC Contol (via the home wifi network)?
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No remote access
Hi - so if you’ve seen any of my older posts, I’ve selected Tado for all the rooms in my house. I’ve had some problems with the controller but have have finally got a plumber / Electrician her from Monday to look at that. In the meantime I have installed all 14 TRVs and 3 WTS around the house with no problems. The WTS are…
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Thermostat heads not calibrated correctly?
The actual temperature in the room is lower than the thermostat heads measure. At the measured temperature of 25 degrees it is cold in the room. Another meter shows a temperature of 21 degrees.
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Hot water on, CH off. All radiators are hot.
Since this morning all my radiators are hot when hot water schedule starts. The problem started from around the time the update was installed on my phone, based on the temperature monitoring chart of the app. Valve appears to be fine -- it was also replaced just 6 months ago. So I am left wondering whether the app is…
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Hot Water Temperature Monotoring
Our project involves a house with 17 rooms fitted with 24 radiators throughout, most have now been fitted with Smart radiator thermostats and Smart Room Thermostats creating various zones around the house most rooms simply use the smart thermostat for temp reference but a few are used to switch zone valves with all working…
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Auto-Asis does not detect that I am away from home.
Before I bought the feature it told me I was away from home but after I bought the option it no longer says anything and the thermostats stay open. I get a monthly report that I have been away from home X hours that month but in reality I have been away for 10 x more hours.
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Change to manual control duration wtf
I always had my system set up to revert any manually set temperature to the scheduled settings at the start of the next schedule block, and this worked fine for me. A couple of days ago I set a manual temperature as the weather has been unseasonably cool in the my area. I only noticed today that the override didn't revert…
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Humidity sensor not showing in Homekit
I have Tado smart AC control. In the Tado ios app it shows the humidity level of each room. But in my Home app there are no humidity sensors available. Probably homekit doesnt identify Tado AC control unit as a sensor. Are there any workarrounds to make it as a sensor? That would help setting automations in my Home app
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Is there an issue with TRV firmware 86.1?
Noticed last week that two of my TRVs are on 86.1 while the remaining five are still on 79.1. Checked today and the situation is still the same All the devices are VA02 and normally update around the same time so I'm wondering if Tado has stopped the rollout of 86.1 for some reason The rest of the system is Bridge 83.1…
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Delay on start-up
Newbie and just installed a thermostat and extender, When I turn the heating on either via the app or via an echo the system takes around 90 seconds to execute the command and turn the boiler on. I am using the latest version of the app and on the latest firmware (that I am aware of) Am I doing anything wrong. Just thought…
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Can I use the Wireless Receiver to JUST control the HW and CH pumps?
Hello community! I would like you advice on using the Wireless Receiver to turn on and off the two pumps I have to control the hot water nd the central heating. I am on a district hearting system and therefore have no boiler. At the present time I just need to control the pumps using the app. No temperature adjustments…
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Changing boiler
I will be changing my old Potterton Netaheat conventional boiler for an Ideal Logic heat only condensing boiler. I've tried following the guide in settings to get to choosing the instructions for installation of his boiler but it doesn't seem to work. What is the best way of doing this and is the changeover likely to be…
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When did uk support end?
I just got an air source heat pump installed and we chose Tado to control it. One of the trv was faulty on delivery but we only found this out when the system was installed. The retailer wants the entire system returned to them before they will issue a refund or replacement so I contacted tado. They agree the trv is faulty…
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Scheduled hot water not turning on
Good morning. I’ve just installed my Tado heating system and the extension for the hot water. I scheduled my hot water via the app but this morning I woke up (1st day after the installation) and the water was not hot... maybe mild-ish but definitely not hot. Any suggestion? Thank you
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Can Tado control more than one hot water tank?
We are renovating a house and want power showers in each bathroom - we want to have a HW tank for each bathroom to avoid running out of HW when we have a house full. Will Tado control independently more than one HW circuit? Ideally we would close down a tank when there are fewer people in the house. Many thank
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Zoned? Sometimes works. Now stopped.
Hi, I have the wired extension kit to control HW and CH connected to a system boiler with cylinder. I have smart valves on every rad. A smart therm in downstairs zone and a wireless sensor in another zone. I live in an old house that doesn't support 'true' zoned heating where zones are controlled by motorized valves to the…
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Online Access Reqiured?
Hi. Re. Smart AC control (https://www.tado.com/gb-en/smart-ac-control-specifications-overview) I have been bitten by a couple of companies lately (Netgear and B&O), both of whom insist that I let them have access to my devices from the cloud or that I install google software on my apple devices even to do basic things! The…
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Master thermostat (Wired) does not communicate with any other device, yes or no?
I have invested in Tado a fair bit, wired Thermostat, Water extension kit, 12 TRV's, plus 2 x Wireless Thermostats. one of the Wireless Thermostats is in my bedroom controlling 2 x radiator valves and the other in my living room with 3 x radiator TRV's My issue seems to be unless the main thermostat tells the boiler to…
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App issue
I can’t turn heating up slightly from 24.0 to 24.3 it only goes from 24.0 to 24.5 , in fives
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Turn Off All Rooms?
So it's summer, we want to turn off the heating till winter...Great we have Turn Off All Rooms button in the app? Wrong - try it and then turn a valve for a manual boost (on a cold night for example). Rather than 1 hour boost like I have it set in the app to do, it stays on forever, until turned off in the app, constantly…
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Vaillant ECOTEC/PRO VCW 286
I am upgrading my old Ariston boiler to Vaillant ECOTEC/PRO VCW 286. I have been using Tado for a few years and unfortunately got zero help from Tado's customer care. Some input would be appreciated with regard to installing/wiring
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Guests keep twisting Tado units off of valve base
We are using Tado in a couple of short term rentals and are running into the issue of guests that are not familiar with modern thermostat valves. The delicate 'twist at the tip' method of adjusting the heat is not intuitive to some, and they tend to grab a handful and twist, disconnecting the unit from it's mounting…
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minimum open percentage
Hello, The pin of some of my valves need to travel at least about 1 millimeter before water starts flowing. That means the knob needs to open at least 30-40% for a meaningful amount of water to flow. Is there a minimum percentage setting in Tado knobs? In Honeywell Evohome there isn't, lots of users like me are having the…
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Hot water on one circuit with rads - can tado heat only hot water ?
Hello tado experts :), I ma looking for advice regarding compatibility of tado with my home heating system. I have 2 storey semi detached house build in '80. I have oil boiler , gravity fed vented hot water cylinder and tank in the attic. There is no seprate circuit to heat hot water in the cylinder , it goes on with…
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Tado Bridge and Vodafone Gigafast Router
I believe the supplied router is designated THG3000G. Does anyone know if the USB ports on this router are capable of powering the Tado bridge? Thanks.
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Boiler has stopped heating
Wireless thermostat, ext kit and numerous trv’s have all been working fine. However last 2 days when Tado calls the boiler for heat, the app tells me it’s heating (3 dashes) but no heat and boiler isn’t fired. Same when I try manually. Weirdly all ok on hot water. Schedule runs fine and if I call manually for hot water…
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HomeKit keeps showing No Response
Almost daily now, our Apple Home is showing no response from our Tado thermostat and 5 smart valves. Going into AirPlane mode and back out, doesn’t fix anymore. Have to unplug the Taso bridge from power, wait 30 seconds, then reconnect. Fixes issue but very annoying! Anyone else suffering from the issue/found a fix?
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Tado en koeling
Zomer komt er aan, even a friendly reminder (naar Tado): Zijn er wat ontwikkelingen in ondersteuning van verwarming én koeling modus van de (meer en meer populaire!) warmtepompen (in mijn geval Remeha Elga)? Ik weet zeker, dat veel Tado gebruikers zijn die wachten op deze functionaliteit - maar er is kompleet radiostilte…