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Setting Up Multiple Zones
Hi there, Just wondering if anyone could provide a little advice. My house is set up roughly as below with wired connections shown in orange and water connections in blue. There are 2 zones. The livingroom (zone 1) and the rest of house (zone 2). I have a thermostat in the livingroom which is only attached to radiators…
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Changing internet provider
I am changing my internet provider do I have to do anything for Taxi to operate
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The picture on the box of the Tado horizontal thermostatic valve
How can a valve be installed like this? https://images.app.goo.gl/gZVPDaQVUMFVNJaQ9 https://images.app.goo.gl/YULgCxenHp8iwA6n8
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Temperature Issues
Hi all, The temperature in my thermostat is set to 21 degrees, the room temperature is 23 degrees but the heating is on. Any ideas? Thank you, Alex
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Anything not working in app upgrade V3->V3+?
Hi I consider upgrading my app from V3 to V3+. Before doing this I have to be pretty sure that all the features I have in the V3 is well working in the V3+ app. Any issue here? br Lars
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Tado ac v2 Support HomeKit
Hello i habe bought my Tado AC v2 Last week and one week later the v3 comes. And now the question is it possible that the ac v2 also Workshop with HomeKit or could i buy an Upgrade. Thanks a lot
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clever system, daft user or average user, limited system?
There's a lot of good here - am just loving the idea that I can use the app to increase the temperature on the smart thermostat in the room I'm in, it calls for heat and, hey presto, personalised heating for that space...brilliant! Or is it? This is maybe where I am getting it wrong but...I have a couple of dozen radiators…
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Smart AC controler V3+
Do I really need a starter kit before I purchase Ac controller V3+?
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Home & Away
The Home area is not sufficient to preheat home if absent on holiday for several days/weeks/months. Any solution? How can Tadoº learn what I normally do if there is no routine to my days or life?
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Moving subscription from iPhone to android
Hi recently swapped iPhone for android and my auto assist subscription via iTunes will no longer work but I cannot see any way to change this? Help appreciated.
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How do I remove a device so I can start over.
I’m hoping someone can help. I started an installation of the extension kit which was then referred to the technical department. They were not able to help as they felt it was too complicated. I now have a system boiler directly connected to a Honeywell thermostat which works fine.It is a simple system where the boiler…
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Do i need a extension kit
i currently have a tado smart thermostat fitted to my combi boiler. i also have additional radiator thermostats. do i need an extension kit in order to control heating zone. currently when i turn on the radiator thermostat the heating in the whole house turns on. i would like to control each room. would appreciate any help
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What sort of savings are people seeing with Tado, if any?
I have a 3-bed detached 1960s house with loft and wall insulation plus double glazing. When I initially installed my smart thermostat and extension kit in January 2018, I was saving, on average, 21% per month. In February 2018, I installed a smart thermostat in my bedroom so that I could automatically turn up the heat…
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Tado installated on another account
We have a tado in apartment and it's saying it's registered to another account. I think it's from my old email address and I need to set it up with new one. Can someone help me please!
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Electric underfloor
Can rhe thermostat be wireless when using with electric underfloor heating or must it be wired in?
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Worcester boiler - will it work?
I just had a Nest installation fail because it was incompatible with my Worcester boiler. Do Tado thermostats have the same compatibility issues? I am reluctant to pay another installation fee only for it to fail.
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Smart AC and Heat Pump V3+ Fan Control
Was wondering why there is no fan speed control in Homekit?? Is this something that can be added later with firmware?
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Thanks to Tado for Smart AC v3
I see that Tado have launched their 3rd generation of their Smart AC controller with the headline new feature being Apple HomeKit support. Kudos to Tado for adding HomeKit. This is currently the only such controller with HomeKit support. Furthermore at least here in the UK there are zero other HomeKit compatible AC…
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How to resume setup
Hello, Since the setup for the non-thermostatic is uber long, I have stopped mid-way - The app noted I will be able to resume later on. I cant find where to resume, I can only find "Restart Setup". Please dont tell me I have to start all over again. I didnt even get to the position I like tado, the setup is so painful.
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Summer Mode on App
Hi I've spent quite a lot of time looking through the app and support pages but can't seem to find the answer. Now that we are in summer how do I switch my heating off? I don't want to delete all my schedules on my thermostat and TRVs which at present seems to be the only option. Any help appreciated!
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Will Smart AC V3+ upgrade my app?
If I purchase a Smart AC V3+ and add it to my existing (V3) system, will I be auto-upgraded to the V3+ app? And if so, will I then lose the opportunity to upgrade (for €19) and receive lifetime auto-assist?
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Smart Thermostats
Hi Can anyone help me with working out how to turn smart TRV valves to off for the summer in app? When I set them to off, it only lasts for an hour and there doesn't seem to be a setting that allows me to change that. TIA, JR
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Upgrade from v1 of Smart AC to v2... How ?
Hi, I'm subscribed to the Smart AC service with V1 of the hardware, how can I upgrade the hardware to V2? Regards, Dom
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How can I setup my home so that the aircon shuts off if the windows/doors are left open?
I rent out my property and am interested in using Tado's Smart AC Control in combination with a smart window/door detector. I would like to set things up so that my aircon switches off if the door or windows are left open. Is this possible using the Tado device? What are my options to achieve this? Any advise would be…
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Time block intervals
A pre-purchase question pleas. What is the minimum time block? In then morning we have our heating on just for 30 mins before heading out to work. If I could make that 20 or 25 each day...thats a saving. Can I program Tado with specific times or am I restricted to 30 min block?. Also anyone know how Tado's geofencing knows…
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Tado support - so far disaster.
Hi, I bought Starter Kit Smart Thermostat and Extension kit last week. I was able to add them to the tado portal and was waiting for installation instructions. As usual it took two days for tado support to reply. Quite bad customer experience. To the date I received another two emails from them and there are two engineers…
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Tado Smart Thermostat from eBay
I bought two smart valves on ebay. One of them I connected without any problem. The second one I can't because it's probably visible in the system of the previous owner. What can I do to fix this problem?
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Extension has lost connection with the boiler
A few times recently, the boiler has not started but the Tado reports everything is OK. I tried switching heating on and off but no reponse from boiler or valves - like it is dead. Then I restarted the extension by holding down the button and suddenly everything starts working. Is there something faulty with my extension?…
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Radiator thermostat in in floor convection water heaters
Can I use the Tado radiator thermostat in the convection heating system, as shown on the picture? I suppose, the radiator thermostat will sense the temperature inside the convector, but not in the room, that is why such convectors supplied by the outside mounted thermostats. But If I set up the Tado room thermostat, will…
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New Build - Two Level controls - What Tado components are needed?
Hello, Our new build house is due to completion at the end of August 2019, and today we had our plumbing and electrical meeting. We were told the heating systems run from a combi-boiler, and has two thermostat faceplates. The one downstairs in living room will control all heat downstair and, one upstairs in bedroom will…