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Can you use without wifi
We’ve just bought a house with an already installed Tado system. We don’t have WiFi installed yet, it there a way of using the Tado heating system without WiFi connection? Or a way of overriding the Tado system to use the boiler/heating until we get WiFi?
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Do I have to have the thermostat
Can I run my radiators thermastat valves without my thermast and just use my internet bridge
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Saunier Duval ISOTWIN F 24 E Installation to Smart Thermostat - 1046842
Hi, Further to my previous post https://community.tado.com/en-gb/discussion/comment/4031#Comment_4031 , I have taken photos everywhere to determine the exact cable routing and boiler type. Removing the boiler covers reveals the Saunier Duval ISOTWIN F 24 E identification label along with the relay switch cabling and an…
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What valve is this?
Installing TRVs and have several newer radiators with a valve like this: https://ibb.co/7r5Z3yp Any idea what they and what kind of adaptor I need? Don’t think anything in the box fits Thanks!
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I've had a Tado for nearly 3 years. Can anyone tell me when the app became free?
Hi, This is my first question/comment so please go easy on me! I had a Tado fitted by Homeserve in December 2016 and was told there was a charge for using the app. I paid £3.50 am month for the first year then it went up to £7. I was looking at changing to a Hive as their app is free and then I discovered the Tado app is…
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TAdo will not communicate with my app.
I live two hours away from the property I let out (where TAdo is). Recently I had internet upgraded to faster and since then I cannot connect to TAdo device. This happened in the past and at that time I had a customer service person to take me through the process, whilst I had one of my tenants also operating TAdo device…
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One radiator stat is not controlling temp in room
I have 10 zones with smart rad valves. 1 zone is set at 21 but heats to 25. History shows no call for heat when 21 reached but radiator keeps getting hotter. I’ve tried remounting but no change. What should I do?
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Can Smart Radiator Thermostats be set to a permanent closed position ?
Hi, I'll soon be installing a tado° Smart Thermostat, bridge, and some Smart Radiator Thermostats. However, I also soon plan on decorating the living room, which will consist of removing the radiators for removing the wall paper and painting the walls ! The thing is, when I decorated the other rooms in the house, I was…
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230V installation cabling questions
Hi, I'm getting my tado° Smart Thermostat tomorrow. I want to install it by replacing the existing thermostat, which is connected to a Saunier Duval isotwin combination boiler. The following images are of the cables going into the existing thermostat: Note that the earth cable in the image was never installed. What will be…
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Geofencing and open window detection
Hello, I was reading some reviews that version V3+ doesn't offer geofencing and open window detection if don't pay monthly subscription? I'm using Tado at the moment with old version but I'm just building second house and I was planning to use Tado in new place as well BUT I won't be paying any subscriptions! Is that true…
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Four cable 230v installation
Hi, I have purchased Tado online from a French retailer and will pick up the smart thermostat and four TRVs tomorrow. I want to assure a seamless installation :-) My current thermostat in the hallway has four cables going to it as follows: Contact 1 : 230v in blue cable Contact 2 : 230v in red cable Contact 3 : nothing…
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Pairing to be activated every 12h?
I get disconnected on mythe app with the server symbol next to my Thermostat icon. Bridge is fine, but I have to click “activate the pairing“ as it’s only active for “12 hours”. Why can’t you just have it on all the time?
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Graph to show when the heating has been turned on and off
Hi there. Is there a way of looking to see when tado has turned the heating on and off on a timescale. It seems like tado is turning my heating on when it’s not needing to as the rooms are already at temperature
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Graph to show when the heating has been turned on and off
Hi there. Is there a way of looking to see when tado has turned the heating on and off on a timescale. It seems like tado is turning my heating on when it’s not needing to as the rooms are already at temperature
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Moved house
Moved house, new house needs hot water control so I bought the extension, installed all fine, everything connected up and showing in my account. However I cannot use it until tado send me instructions that takes 2 days?? Why do I need instructions, it's in, connected and showing in the app, so why do I need to wait 2…
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Tado app v3+
I just brought tado ac smart control v3+ from ebay and that include v3+ app on that prize. But in the installation process i’m scan qr code within the box it turn out the same version that I’ve earlier. So how can i get v3+ app?
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My app is saying "unable to connect to server"
Has anyone else had this issue? It has been like to for over a week and not getting much help from support
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Difference between horizontal and vertical TRVs
is there a difference besides the orientation of the display ? If not, whats the point of buying the horizontal ones, even when mounted horizontally, the display is still at a 90 degree angle. But when you mount it vertically, the display is upside down. The vertical one can work either way, its either at a 90 degree…
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Why does the temperature chart show different levels of boiler demand?
Why does the temperature chart show different levels of boiler demand? To my knowledge my boiler (Glow Worm Energy 25r) is either on or off.
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heating not turning off when temp reached
Hi Noticed this am that target temp is 21.5 but heating still on at position 2 and temp 22.1. wired connection. I also waited for 10 mins to see if did turn itself off but no... seems like something wrong
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How to start an installation
hello, i wanted to ask you. Two years ago I purchased your dad's equipment, and now I'd like to connect it to a gas boiler to get you started. I have devices for extension kit, smart thermostat, internet bridge. I live in Lithuania. With respect, Artur
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Bridge won't communicate with thermostat unless very close less than a meter .😕
It's worked fine for 3 yrs. Is it possible one of them has gone faulty ?
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Unusual Temperature Spikes
Hi Everyone, Just for the last 3 days I am getting a temperature spike at the same time of 15:27 - 15:40. The system is recorded as being shut off during this time but the temperature spikes and then after resumes as normal. The problem is that prior to this it is in away mode as we are at work. Is anyone else getting this…
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Central Heating System with 2 zones
Hi, My system has 2 zones already, and a hot water tank, therefore 2 existing wireless thermostats and hot water / heating control panel. if to install Tado to replicate is this possible? If so, does it need 2 x wireless thermostats and 2 x bridges, and the extension box for hot water? current Honeywell set up but want to…
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Replacing broken combi boiler, any manufacturers to avoid for Tado?
Hi all, We've been using Tado for a couple of years now and no major problems. We have the wireless smart thermostat and extension kit (so that we could site the thermostat in a better location in the house). Our ageing Remeha AvantaPlus 39c combi bolier looks to have died and is beyond economic repair. 🙄 We're therefore…
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Global schedule possible
Hello, defining a schedule is a bit cumbersome but manageable. However, I installed today 8 tado smart radiator thermostats, and I’m very disappointed one can’t just pin new devices on the existing schedule for the home. This is so inconvenient... has anybody found any workaround to this? thanks
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HomeKit not getting the user defined name for the room
Hello, I installed yesterday eight smart thermostats, and I’ve noticed that my home app is not receiving the user defined name, but rather the serial number of the device instead. This makes it impossible for me to identify what room the temperature displayed in the home app refers to. I’ve seen that one can reinstall the…
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Gloworm boiler
Has anyone connected to a gloworm boiler yet with extension kit? If so how?
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Tado app
I have an iPhone 5s and tado app won’t download on it. Do I have to buy a new phone?
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Tado heating 'offline' with Google home app telling me to 'Check your network connection'.
Not used the voice command for a while so do not know how long this has been like this. When asked to set the Tado heating I got the following messages (amongst others) 'I couldn't reach Tado degree' or 'Sorry that mode isn't available for the heating'. Checking the Google Home app on my phone shows the image included…