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Why do I need an extension kit?
New installation - I’ve got a Drayton LP111 controller in the center of the house and an Ideal Logic Max C30 boiler in the garage. These are connected by wire. Can I use the Smart Thermostat instead of the Drayton controller? Why do I also need the extension kit? The thermostat and the controller will sit side by side.…
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Is there a List of things that I can say to Alexa / Siri ?
Is there a List of things that I can say to Alexa / Siri someplace, please. Ta.
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Problem with bridge power connection
My bridge only works if the usb power connection is pushed across sideways. I've jammed something between the two plugs and it is usually OK but occasionally it still stops working. Is this a common problem or do others have it? Do you think Tado would replace my bridge for one that doesn't have this fault?
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Tado App / System issue
I am looking for some ideas as to issues experienced with my tado system. I have a Internet Bridge, Extension kit and a single Smart Thermostat My Central Heating has been off over summer via the Smart Schedule in the App with only the hot water coming on twice a day. The other day it felt colder so I decided to put the…
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Advice on set up with underfloor heating/multi zone.
I have underfloor heating downstairs, its a water system and it has been set up possibly in an unusual way. There is no separate control panel for this, it is controlled by the water channel on the central heating programmer. There is a wired thermostat downstairs as well. upstairs are normal radiators and these are…
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Strange indications of temperature measurement
Hello All, Why does the system show me that the room is heated even though the desired temperature has been reached? The room is not heated and yet the system shows that the heating is working. Sometimes it happens that the room is heated even though the temperature is reached as indicated. This causes the rooms to…
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Smart Radiator TRVs - ambient light sensor?
Hi, Do the smart radiator thermostats have temperature, humidity and ambient light sensors or is it just the Tado room thermostat which has a light sensor? If it does, is it available in an API? Thanks Will
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Wiring for a zone valve controller
I have two zone valves. These are wired into a wiring centre with one zone being controlled by a 4 channel time clock. The other is permanently on - and this is the zone valve i wish to control using an extension kit linked to TRVs - can someone help with the wiring? Our valves are these Thanks in advance
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How to complete the Air con non-thermostatic setup
Hi, So I opted for non-thermostatic setup and for complete control rather than selecting a command set I chose to "teach tado". This process is extremely lengthy and understandably so with so many commands to teach. After an hour of teaching tado new commands I still wasn't finished. Thankfully I saw the "complete later"…
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Why has the approved installers list vanished?
I've just moved home and wanting to reinstall Tado, but I've been told by one of the Tado reps that the approved installers list no longer exists. I'd like to know why? Seems really dumb that Tado is purposefully reintroducing barriers to use their products.
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New house but existing thermostat
Hi there, just bought a new house. We purchased off a company who didn’t occupy but the previous owners (I.e the ones before the owners we bought from) installed a Tado thermostat. Unfortunately the system looks like it is still registered to them too. We have no contact with the previous owners. Is there a way to re…
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Limited access
Master user should be advised if other user make ant changes?
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radiator control
I have the Tado Smart Thermostat, and my own boiler. We have one room in the flat which is colder than the rest of the flat and I would like to be able to set the temperature there separately. Consequently I'd be interested in purchasing the Smart Radiator Thermostat but I'm not sure how many I'd need. As far as I…
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Strange multi-zone issue
Hi folks, I'm having a very weird issue with my multi-zone setup. I previously had just a single Smart Thermostat controlling all my downstairs zone, and a wired stat to control everything upstairs. Today, I replaced the wired stat upstairs with another Smart Thermostat controlling all the upstairs zone. However, now when…
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Heating not coming on
I've recently installed the tado room stat and extension kit. It all says its paired up and working. Yet when I try to request heat the heating isnt coming on. It's probably something crazy simple, but any ideas??
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Fitting to older systems
Can the thermostat be fitted to an older s-plan system, to be re-fitted to a newer system once building work has finished?
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Tado V3+?
Hi, I think i have the V2 or V3 starter kit (how to tell). I have the latest style of internet bridge. I bought the themostat via my power supplier in the UK (OVO Energy). I keep seeing mentioned i will have the option to upgrade to V3+ - but I don't see that option anywhere for - either on the app or via the website. What…
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realising to the removal of the extension kit from my system
My question is relating to the following activity. Some time ago I incorporated the extension kit into my system. This was installed in the original location of the thermostat using the existing three wires. The thermostat was relocated and batteries installed, so at present the thermostat communicates wirelessly to the…
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Just moved into new rentL property
I moved into new rental property at the beginning of the summer, so the heating was not needed until today. Now realised I have this tado system but cannot register it as it has been registered before. Can’t get heating to go on and previous tenant has gone to India. The three units dont speak to one another. Help!
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HT Bus V 230v
We have a Worcester Bosch 34Cdi with HT bus. The electrician has installed the Tados via the wiring centre (we have two zones) at 230v. Is there any benefits to using HT bus v 230v?
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Will Tado still work if I don't install a load of smart TRVs ?
Im thinking of dipping my toe in but before I spent a lot of money of lots of smart TRVs, I wanted to just try the system without replacing all my current dumb TRVs. Will the Tado system work if I don't buy a load of smart TRVs initially and instead just get the Obviously I won't be able to control individual rooms...…
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Switching from Hive
Hi All, I have Hive Active Heating installed and tried their TRVs which to put it bluntly, do not work. Lots of customers with issues with the Hive TRVs. Anyway, i've returned them. I am looking at the Tado ones as it was mentioned these "work" - does it work with my Hive system? I guess I use Hive Active Heating to turn…
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Install ac smart control
My new tado ac control is not recognizing my Panasonic Panasonic CU-E9DKE , any one have An idea how to make it work?
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Smart AC Control V3+ without Homekit
I have the Smart AC Control V3+ and I can access its wifi network and add it to my home 2.4Ghz network. However, I cannot seem in any way to add it to my Home in HomeKit, so the set up fails. Is there a way to not use the device with HomeKit and bypass this part of the setup process? I upgraded my home wifi network to a…
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Tado linking to new boiler - app asking me to set up new home
Hi, I'm trying to set up tado on my new boiler. The app and website when I log in are asking me to create a new home. However my details are already registered so I cant register with the same email address again. How can I access my old account to set up tado? Regards David
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Tado turned on heating without user turning it on
I had a message warning that one of the Smart rad battery is low. I ignored the message as I haven't had the time to replace it. Then this morning at 5am the heater came on without anyone turning it on. Is there a known issue with Tado that it will turn on the heater randomly?
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Radiator Ext
Hi All, I have the tado boiler extension for the heating and have for years . Looking at the radiator valves also next , do I need another extension kit or does it not just talk to the same one the wireless thermostat talks to and bridge ? Thanks
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Lock manual contrall for thermostatic valve
Hi All There is any possibility to lock the manual contrall from the thermostatic valve?? My daughter (6 months) like to play with the valve rotating the contrall and setting to 35degree in!summer 😂😂😂😂😂. Can I lock the possibility to change the manual programming ?? Many thanks Nicola
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Do I need the V3+ app with a V2 bridge?
I’m confused. I have a V2 starter kit. I don’t want Apple Home integration so don’t intend to upgrade to a V3 bridge. I believe my V2 kit has always switched off the heating when the last person leaves the house. Will I benefit the Auto Assist Skill by buying the V3+ app? It seems to me, I already have it and can only lose…
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Is polling the temperature from Smart Radiator Thermostat using API is taking a lot of energy?
My Home Automation system is polling the Tado API to get the temperature of my Smart Radiator Thermostats and I am wondering if this will dramatically decrease the battery life or it will have minimal impact. What is a reasonable polling rate to keep power consumption low?