-
Tado X via Matter - system topology differs between Tado app and Matter controllers
Hi! I installed Tado X devices recently and noticed one fundamental flaw. In Tado app the topology follows the former "room" concept. There are 2 significant downgrades however in comparison to the legacy systems: - it is not possible to set which device is used to measure room temperature (in the past it was possible to…
-
Upgrade to X and lifetime auto assist
Hi! I am wondering whether upon upgrade to X tado will honour the lifetime Auto Assist subscription that was available with some of the previous editions of the kits. I understand that V2/V3/V3+ can't co-exist in one account with X, but I am wondering if it upon upgrade and removal of the old bridge, the subscription would…
-
Long charging cable for 190-85-595
Hi there. When our device was installed, it came with a very short cable for charging and connecting to our router. Our router is experiencing connection issues and to root out the possibility of this device being the issue, we are looking for either a longer charging cable, or a longer connection cable from the small…
-
Questions/concerns before I switch to Tado X
Today I got a marketing email from Tado with an attractive discount on Tado X products. I would like to clarify a few things before I replace everything with Tado X. Tado highlights the following as benefits. [quote] No costs for additional batteries: The tado° Smart Radiator Thermostat X comes with an an integrated…
-
Tado X features
Hi, I would like to buy tado X equipment. Now I have V3 equipment. My question is: Can I have in a room 2 Smart Thermostats and also one thermostat sensor which controls the temperature of the room in the application? Nowadays I have in this way with V3 equipment
-
Tado X support for hot water?
I currently have a Nest controlling the radiators and hot water, and a Drayton programmer controlling 3 zones of underfloor heating. Both demand from the gas boiler independently. I think I’ve worked out that the V3+ supports this configuration with a wireless receiver and 3 wired thermostats. But am I right in thinking…
-
Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
-
How do I deal with having 2 COM(L) and 2 P1(N) wires to connect to my Tado Thermostat?
Dear Tado community Perhaps someone can help. The first thermostat I replaced had 3 wires (1 COM(L), 1 P1(N) and 1 NO wire). However, the 2nd thermostat has a total of 5 (2 com(L) and 2 p1(N) and 1 NO wires.) Could someone please help with the double COM(L) and P1(N) wires? I was not counting on that curve ball. Thanks in…
-
TADO X - support cannot set water temperature
Hello everyone, I installed my first Tado X kit with thermostat yesterday, set in Opentherm mode. As I have read in the forum, many complain about the fact that it is not possible to manually set the water heating and domestic hot water temperatures in the tado APP. Obviously my boiler doesn't allow me to set these…
-
Open Window Detection Accuracy
Hello, I have recently bought tado x and was disappointed by the open window detection. There should be a manual button to say that the window is opened it shouldn't rely only on fixed changes of Humidity and Temperature ( Some spaces takes more time to lower the humidity and doesn't detect the window is opened) when…
-
Tado X Thermostat - Matter - Humidity
After adding my tado x thermostat to Apple Home via Matter I can see the temperature reading from the thermostat but not the humidity in my Apple Home. Current Matter standard (1.3) supports exposing humidity readings from a thermostat device type. Is there a particular reason for this? will it be exposed in the future? It…
-
Tado X - first impressions
I have installed Tado X system replacing my legacy Tado setup and wanted to share some feedback. Keen to hear what other early adopters have to say too. There seems to be quite a few teething problems - hopefully they will be addressed. The GOOD: matter (if it works) local (offline) routine storage Thread support TRVs much…
-
How to make Tado Bridge X join an existing Thread network?
Hi! I set up Tado X in one location and the bridge joined the existing Thread network (by SmartThings hub). But in the second location there are 2 separate Thread networks. How can I force the Bridge X to join the existing network as in the other location?
-
Cannot generate Matter credentials in Tado app
Hi! I have an issue where I cannot generate Matter credentials in Tado app. When I was setting the system up, it was buggy and I had to add and remove the devices several times, but eventually I managed to generate Matter credentials. Now, however, there is no way for me to generate any - the option disappeared from the…