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Looks like to use the Tado app from May 2025, you will now have to pay a £1/month subscription, just to get access to your heating controls. I was in the process of changing over from Hive to Tado, but after seeing this, I think I'll go elsewhere.
System is Smart Thermostat in master bedroom upstairs. Wireless thermostat and wireless receiver downstairs. Everything working as expected for approx 7 months until this evening. Upstairs reset from 19.0c to 19.5c at about 1500 and according to the graph the boiler should have gone off at about 1530. I’ve just walked into…
My system is 2 hours out and makes life difficult for me. Can I request that you please consider giving time setttings control over to the end user? My post code seems to be the place where the Tado cloud pulls my time zone, but in my case it is 2 hours behind my correct one. Make it easy for me to see what time Tado…
Hi, Can anyone point me to details on controlling hot water via a Homey Pro with flow cards? I can only see two cards; both look like heating rather than hot water-related to me. Set the Mode (Automatic, Heat, Cool, Off) Set the temperature Has anyone cracked this? If so, or if you haven't but know the answer anyway, your…
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
I’ve just changed internet supplier and gone with Virgin, and now my heatings not working. The bridge going into the router the lights come on but the link light keeps flashing and has done for a couple of days now. Tried pressing the reset button with the Tado box connected to the boiler but still nothing. And control the…
I am out of home today and the temperature of all the room drop 4-5 degrees in several hours. There are no push notifications at all until My dad called me that they felt cold.
Can you please consider designing the smart radiator thermostat X with a straight joint, as an alternate option to the current T joint? The T joint does not work well with modern radiators, which have the valves pointing "frontally", thus resulting in the screen of the knob pointing either downwards/upwards or to the…
Hi, Im wanting to fit my smart thermostat but not sure which wires go where, any help would be appreciated. Photos of existing and new. (i didn't fit the existing)
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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