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Is LG ArtCool Mirror (AC12BQ) supported?
Hi, I don't have an AC yet and I'm thinking about buying an LG ArtCool Mirror (AC12BQ) unit and I was wondering if this is supported by Tado. LG logo is listed on the site and as far as I can tell the remote control is full state so I think it's supported, but I'd like to make sure. Does anyone have experience with this…
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Calling for heat but valve closed
Hi, I've noticed this on 2 of my TRV's lately. Seems the TRV's are not telling me that the batterys are low. They will call for heat yet not have the power to open the valve. Once I change the batteries they work again. I have 5 TRV's and this has happened on 2 of them. Any ideas why this happens?
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device IP / MAC addresses
Hi, I don't seem to be able to get to the answer for my question through searching Support / Community.... or trhe answer is not obvious. In order to ensure I only have valid devices connected to my home network I am trying to find the IP and/or MAC Adressesses for each of the devices I have connected - in this case, 1…
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Geolocation V3
I’ve been a user of Tado for a number of years now. I am understanding it right that I now need to pay to upgrade to keep the Geolocation feature as it is?
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Geolocation V3
I’ve been a user of Tado for a number of years now. I am understanding it right that I now need to pay to upgrade to keep the Geolocation feature as it is?
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Data communication between thermostats ?
Hello All, I have two tado thermostats in the bathroom. One of them is the Smart Radiator Thermostat and the second is the Smart Thermostat on the wall. I've set up this thermostat on the wall as a sampling device. However, I want the moment the humidity exceeds the set IFTT limit to turn on the heating for a certain time.…
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TRV offset correction using Home Assistant external sensor (script here)
Since a lot of people have asked for it, I've decided to publish it and make it available to everyone. You'll need to type in your username, password, id of the rooms you would like to correct first Then, if you're using Home Assistant, you just have to type its IP, a token for using the API and the name of the sensor.…
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Changing batteries
Hi this is my first time changing batteries on the smart thermostat. Do I need to turn the power off to my boiler at all or can I just unscrew the cover off the wall without doing so and change the batteries?
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Changing batteries
Hi this is my first time changing batteries on the smart thermostat. Do I need to turn the power off to my boiler at all or can I just unscrew the cover off the wall without doing so and change the batteries?
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How to remove the valve?
I’m about to take the plunge and order some Radioator valves but I’d like to check compatibility first. I’m scared to remove the valve. When I start to unscrew it the silver bit at the bottom starts to move too - is this correct? Photo on the Dropbox link. https://www.dropbox.com/s/vp03rx3mp82jry6/IMG_1307.jpg?dl=0 Many…
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Thermostat on, boiler not on - house is cold.
Hello, I put in a Tado smart thermostat a few weeks ago. At first it seemed to work well, apart from the geo-fencing, which left everyone at home freezing and was quickly turned off. However I've noticed that if I manually change the temperature, either through the app, the thermostat itself or by asking alexa, the boiler…
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Tado smartthermostat controlled opening
I Would like to use my smart radiator thermostat to control my heat exchanger based on the outdoor temperature. I have two ideas. Can I command it to open to a specific degree, disregarding temperature regulation. Fx command it open to 60% flow in the winter and 40% in spring Can I use the thermostat to regulate heat…
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Smart Thermostat
I have installed a Smart Thermostat to control my smart radiators. I have initially added two smart radiators under the smart thermostat. Thats fine. Now the smart thermostat should control the two smart radiators as an external thermostat... But its not possible to see the heating history & status of the two connected…
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No battery warning for radiator valve
I just found out my radiator valve needed its battery replacing because it went down to 12 degrees in that room. The Tado app said it had full battery (Green batter bar) but the thermostat when trying to adjust it was coming up with the empty battery symbol. I've replaced the battery now and it's fine. But I would have…
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Not respecting manual control on Tado device in settings
I’ve just noticed my thermostats are not respecting the setting for manual control on tado device. It appears that setting a temperature to “until you cancel” in the app permanently overrides this setting until this is set back to “until next time block” or a timed setting. whereas it didn’t previously. This is also the…
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Removing a SMART Thermostat
Hi I have two Smart Thermostats in my house (added one about a year ago - not sure why I did it). I would like to remove one but it doesn’t give me an option to do that. Any ideas? Thanks.
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Boiler comes on but timer set for off
We're new to this boiler. We set timer for the week with day time temperatures and off for night. Last night we woke to boiler on and house warm. How do we fix that so off at night? Thanks. Hope you are all safe and sane! Sleep deprived of Derby. X
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Rad Warm / Hot
I have set our Lounge Radiator to OFF (Frost Protection) The room temp according to Tado is 22deg and the Tado app states that it is OFF So why is the Radiator Hot or Warn? The valve also displays Off
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Is the non subscription v3 still available?
I'm about to buy a V3 kit, can someone confirm that its still possible to get the 'grandfathered' deal to a one time upgrade and not be forced into a subscription? It'd be on a brand new account. Thanks.
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Wiring a Worcester Greenstar 30i to Extension box
Hi Need help wiring a Tado Extension Box to a Greenstar 30i . Maybe I’m missing something but , it says A &B on drawings , but I don’t see these connections?. Also what are the digital connections ? . Need help , thank you in advance G
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Is a smart thermostat required if you have have Smart Radiator Thermostats and an extension kit?
I am replacing my Honeywell Evohome installation with Tado. With Evohome I have 2 wireless relay boxes, each of which provide a demand signal to the boiler for either hot water or central heating. I have a Y Plan setup. I have identified my required wiring configuration based on the 2 wireless relay boxes being replaced…
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Can I fit Tado Thermostat Valve in Bathroom?
Hello, We brought the new radiator for our bathroom, everywhere in the house we have the Tado Thermostat Radiators Valves, just not in the bathroom. this is our new radiator: https://www.wickes.co.uk/Kudox-Straight-Towel-Radiator---White-500-x-1200-mm/p/137722 my Qs is: is TADO safe to be fitted in bathroom where humidity…
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Radiator thermostat not regulating heat: how can this be rectified?
thermostat set to 18C: radiator hot and room is at 23C. How can this be rectified, so that radiator actually regulates heat, and is not constantly on?
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Smart AC Control V3+
I have A/C on two levels - 0 and +1 . Do I need to buy two devices to control each or one will be ok to control both? Thansk
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How do In view the step-by-step installation guide again?
I worked through the step by step installation guide online to install my Smart Thermostat to familiarise myself with it before strarting, but can't start the guide again to do the actual installation. Any ideas how I can view the guide again?
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Wall thermostat
Is it possible to use the wall mounted termostat in a room, to control the temperature from that, instead of the TRV mounted on the radiator. Problem is that the radiator is located in a corner, with the sun sometimes hitting it, so its quickly registering a high temperature, despite the rest of the room being a lot…
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please make so we can have a somertime schedule and wintertime!
tado i love ur units but my god u need to up ur game software related we need so we can make more schedules than 1, etc summertime wintertime we need parent lock! so kids cant use it also how about a shorcut to turn them all off? we paied quite premium for ur units, but u surely lack features im sorry, u can do better
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Thermostat v3+kit
Just bought a new tado v3+kit, the thermostat does not light up( no icon nothing). change batteries but still nothing. I email tado and waiting for a reply. Anybody had the same and did you sort it out cheer
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app shows hot water off, however boiler will not switch off
I have removed power from the boiler otherwise it will run all night, help with this problem please
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Can I buy a replacement base plate for a Radiator Thermostat ?
My plumber has recently lost the complete base plate for my Tado Radiator Thermostat so I now have no way of installing the thermostat. The only way around this is to replace the base plate. Can one be bought from Tado?