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No remote access
Hey folks, I've come home a few times now to all tado systems showing the 'no remote access' error and a cold house. It seems that if there's a connection interruption, the system isn't smart enough to try to reconnect afterwards. Does anyone know if the upgraded app has had this fixed? If so I might be tempted to pay for…
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Upgrade to V3+
Hi Can anyone explain this. I have the old app and it works great. Automatic geofencing and automatic open window detection is a basic part of it. Why would i want to pay for an upgrade?
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Heating on indicator
I am a recwnt user of a Tado v3+. I'm.finding it to be accurate and reliable. I would have liked it to have a hearing on Indicator on the unit. So.I can see when heatjng is active. Yes I can check the app or just.listing for my furnance starting up but a small indicator light would have been great
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Need a little help setting this up guys...
Hi all. I need some help with this as instructions seem to be thin on the ground for instalation and I have had no response from Tado in the past 24hrs to any emails... I purchased a starter kit with thermostat, extender and a spare thermostat to control my heating/hot water. I currently have three zones Upstairs,…
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How can I re-order the app names in the main display of the app?
E.g. dining room is first and lounge is last in the ordering but I’d prefer the lounge to be first. It’s not important just an esthetic change.
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Changing the temperature on the smart thermostat when internet bridge is offline
I have no internet subscription at my place yet. When I tap the arrow to change the temperature on the thermostat I can only go one degree at a time. The display shows a check mark which I have to confirm with the button. Then I have to do it all over again. Tips would be appreciated.
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AWB Thermomaster C-XV 25 with Opentherm module added
I have built in the Thermomaster Opentherm module (0020092426) in my AWB Thermomaster C-XV 25 and connected the module X32 edge connector to the C-XV’s mainboard X32 edge connector. I connected my Tado thermostat to the OT and Gnd plug on the Opentherm module. The green LED on the module remains solid green whatever…
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Tado Thermostat not communicating with AWB C-XV 25 (with Opentherm module added)!
My Tado thermostat is not communicating with AWB C-XV 25 (with Opentherm module added): the green LED on the Opentherm module is not blinking when I make temperature changes on the Tado but remains constant green.
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Smart Thermostat sensor
Is the Smart Thermostat a thermostat? In other words, does it have a sensor as well as a switch? If so, do I need a smart rad thermostat in the same room as the Smart (wall) stat? Thanks Jerry
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tado TRVs on single pipe system
My setup is tado smart thermostat with extension kit and smart TRVs. I have single pipe system and on one loop in the same room I have three tado TRVs, the loops on single pipe system are designed as if you fully close the first radiator all others on the same loop are closed (cold), basically the first one must be opened…
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How can I remove an existing smart thermostat from the system
I was trying to install a new thermostat for a room with underfloor heating. Instead of saying it's already wired in I chose the DIY install option during setup. Now I'm having to wait for support via email. Is there a way to remove the device entirely so I can start the setup process again and chose the correct option (it…
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Does tado use its built-in temperature sensor to control the AC unit?
Hi! I'm trying to confirm if the tado Smart AC Control V3+ will solve the comfort issue i'm currently having. I have a new mini split heat pump / AC unit that causes a wide temperature variation, to the point I'm not comfortable at all. For example, if I set the unit at 20C in heating mode, the room temperature will…
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Geofencing for ST
When I’m out it seems to cool down the rooms with smart TRVs but not the smart thermostat. Shouldn’t geofencing when I’ve paid the subscription control the smart TRVs & main thermostat? It’s still keeping the house toasty when we’ve been away all night. How do I get it to turn off all of heating when we’re out??
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Geofencing for ST
When I’m out it seems to cool down the rooms with smart TRVs but not the smart thermostat. Shouldn’t geofencing when I’ve paid the subscription control the smart TRVs & main thermostat? It’s still keeping the house toasty when we’ve been away all night. How do I get it to turn off all of heating when we’re out??
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Stanley Cooker
My oil fired Stanley Cooker is used for heating AND cooking. Temp is controlled on cooker itself. On/off and timing controlled by controller on wall. I don't have a thermostat. Can I use a Tado and what do I need? Thank you.
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What pairs to what?
Hi, when I am installing Tado devices do their pair to my Wifi or to the internet bridge. I am confused with this. When I set up my first Smart TRV I activated pairing on my router by pressing the WPS button and then activated pairing on the TRV by pressing the small button inside. This seems to work. I did not active…
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Can more than one Smart Thermostat trigger the boiler to fire?
At the minute, I have Smart Thermostats in all the rooms I have Smart TRVs. I have an extension kit ready to install, to turn on the boiler when something calls for heat. Can I have 3 or 4 Smart Thermostats set up to tell the boiler to fire, and will I need to contact Customer Services to tell them that these thermostats…
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Batteries -good?
Yesterday I checked the battery health via the app of all the radiators and they all reported as good. Today one of them needs replacing . Considering when I tested them after taking them out they were 1.38v instead of 1.5v is this really enough of a drop to warrant a change? And what is the point of the battery indication…
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Room Temperature
I don’t think this is any fault or problem with Tado itself but Just in general regarding room temperature. Currently in the living room with all doors closed off to half and joining dining room. Relativity small room. We have had radiator on for almost two hours with the smart radiator thermostat, but it’s not going…
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Smart thermostat - what do I need it for?
Hi I bought the smart thermostat to get started. As I’ve added more and more smart radiator thermostats I don’t really know why I need the smart thermostat anymore. Can anyone fill me in? Thanks
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Extension KIt - cannot complete the installation.
Hello, We brought a house with TADO system fitted, but as the person who fitted TADO since moved and sold the house already once - we were unable to log in to existing system and we had to buy new one (as advised by TADO Team). I have V3+ Starter Kit + extension kit. I have replaced all the items, adding them to my app one…
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Why is my downstairs not heating after installing more TRVs?
Bit of a story here. Bear with me. We initially bought the smart thermostat along with the extension kit for the boiler and the internet bridge. We previously had no thermostat at all so we’re very pleased with the control this gave us. However, we also have a log burner, so when that was lit, the thermostat picked up lots…
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Set ST to override ?
Hey. How do I set the smart thermostat to override the smart radiator valve in the room it’s in? As example I have both currently in the hall. I set the smart thermostat to come on manually but the smart radiator valve is set to off so the radiator in the hall never came on? Obviously id like the opposite too which is…
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Central vs Local Schedules
I have recently bought a tado system, where i have a central thermostat connected to the boiler, and radiator thermostats on each radiator. What i would expect to be able to do is set a central schedule / temperature settings and then this would propagate into the radiator thermostats to keep each room set to the current…
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Smart thermostat plus smart radiator thermostats - centralvarme anlæg
I have a room “room1” in this room I have several smart radiator thermostats controlling the temperature, but I wanted to control them and measure the room temperature at a central location rather than at one of the radiators. Therefore I purchased the Smart Thermostat hoping it would work as a control for the smart…
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Extension kit and thermostat
Hi .. having issues getting my tado to work. I keep getting the below message. Any ideas?? Take a screenshot Boiler unit must be driving a heating unit Totally lost
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Hot Water _Extension Kit
Ok I have just purchased and installed a smart thermostat and extension kit for my newly installed Weissman system boiler which is working ok but not got my head around the schedules yet. The problem I have is the newly installed unvented hot water tank is on the 3rd floor and very difficult to get a cable to the stat.…
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Extension kit
I previously had the TADO thermostat working fine wired into my boiler. I replaced it with the extension kit so that I could fit the thermostat into another room. All devises are showing connected on my app but when I try and change the temperature it’s not changing the boiler. I contacted TADO and they said they would…
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V3+ "Upgrade" = No auto assist
I just upgraded my V3 app to the V3+. I now see that functionality has been taken out such as heating indicator and you can no longer swipe between rooms (I can live with this) On top of this, I am reading that whilst I had geo fencing included in the Tado V3 app I somehow have now agreed to a subscription base for…
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App V3+: where is the heating on indicator?
I know this is a stupid question. In previous version of the APP there was a symbol telling you is heating was requested or not. I have upgraded tonight to V3+ and the indicator is gone and no where to be found. So, how do I know if the heating is being requested or not?