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Two zones. One trying to control both??
Set up before Tado: main house wireless sensor controlling radiators, wired sensor controlling underfloor heating in extension. Both zones worked independent of each other. Now: Tado wireless main kit for main house and Tado wired extension kit for extension underfloor heating. Wireless sensor controls the house radiators…
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Colour indications on Graph
Hi Can anyone explain the colour indication bar underneath the Tado Graph. I think I know some of them: Green- away mode Orange - thermostat heating up Grey/blue- thermostat at a basic temperature There are some colours that have come on recently that I don’t know. Dark blue - Light Grey Many thanks for any help
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New Tado Installation - Heating not working
Hi Just installed my new Tado Wireless Thermostat Starter Kit plus 4 Smart TRVs. The hot water is working but the radiators won't heat up. In the app, everything appears to be working fine but we have no heating. There are a few radiators without the Tado TRVs and these won't work either. I'm attaching a picture of the…
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Slow response
Hi Does anyone else experience a slow response from asking for a Boost to the heating actually coming on ? We have the same with schedules to, sometimes we can wait up to 15 minutes before it comes on, but it always goes off at the time scheduled to go off. So on a 30 minute slot, we get around 15 minutes of heat time. I…
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Tado receiver stopping request for heat too early
Hi everyone, I'm new to Tado but generally enjoying it so far. One issue I've noticed is that the receiver seems to be stopping requests for heat from the boiler before one or more rooms are near temperature. I had wondered whether this was intentional, and that the system is designed to call for heat in waves, but I'm not…
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HELP! Tado failed on coldest day so far this year.
I have a Tado system which connects to an extension kit to control the boiler and hot water. It’s a large stone built bungalow so I took great pains to centrally locate the bridge and ensure it’s not near any metal, equidistant from the tado TRVs and the main thermostat etc. This morning I was woken by a freezing cold…
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Smart V2 Sytem does not control the combi boiler when scheduled (random)
Heating programmed to come on at certain times of the day - set via smart schedule. On random occasions the heating will not come on. App shows the schedule is active but no bars shown to indicate boiler is active. If I then look at the settings and set the target temperature 0.5 degrees higher within a few seconds the…
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Not working
Hi, I'm on holiday at the moment, coming home tomorrow. I just turned onthe heating from abroad but it has been stuck on the same temperature for 2 hours as in the photo. I uninstalled the app and reinstalled it and got this message in the second photo.
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How to make this work properly?
Hello guys. I need some help here… I live in UK, my boiler is the Glow-Worm Betacom 2 24c, so I bought and install the TADO smart v3+(EU combi version). This boiler have a bus connection, I install the thermostat like they showed but when I tried to control using the TADO don’t do anything on the boiler. Can someone help…
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V1 Temperature overshooting
Hi. This problem only seems to have appeared this winter. I have a combi boiler which supports open therm and 2 zones controlled by wired thermostats. Previously you would seen the demand cycle so it gradually reaches target and not overshoot by much then cycle just to keep it at target. Now it seems it works more like a…
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Automatic switch on.
Is there a way to get the heating to come on automatically if it falls below a certain temperature? I could do it with my old not so smart system. I can only seem to set time to come on and off.
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Annexe with separate boiler and CH system
I have Tado system in the house, very pleased with it. We have an annexe (separate building but close to house) with its own CH system, if I install a second Tado thermostat(s) is it possible to control the whole system with the single app? Would I need to install another WiFi module? WiFi stretches between the buildings…
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Automatic timer failing
The function of switching off he hearing when switching it on from the TADO device sometimes is failing and the heating goes on until it reaches the temperature or there is a change in the schedule. Why this can be?
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No thermostat
I have a heating system with no thermostat just a 220v timer. Can I fit a Wired Smart Thermostat V3+ instead of the timer?
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Boiler not firing
Tado was in place when we moved in. I’m not a pro with tech. I’m having an issue where the smart thermostat is calling for heat but the boiler isn’t firing. When I turn on the hot water in tado the boiler fires. Sometimes it then activates the radiators. Others it doesn’t. I’ve tried to contact tado but getting no help. We…
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Can somebody Please tell me how to ensure my schedule is still active when turning the thermostat up
I have found that every time I turn the thermostat up using the device and not my mobile phone does not go back to the usual schedule times. Can anybody please help me with this
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Myson touch TS EU - hot water concerns
Hi, I want to replace the myson touch ts EU which I understand is a programmable thermostat with tado. I have a Baxi assure combi boiler. I got the wired tado thermostat then figured this would not control the hot water, I have now gotten the wireless receiver/extension kit. Can I replace the myson touch with the wireless…
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Efficient multiroom scheduling
I have smart thermostats on all my radiators (7), with schedules set for each room according to their use. Had the full set for a year. In terms of targeted comfort and (slightly clunky) access to reports and detailed charts, we love it, great. Before that I just had the central tado thermeostat. That saved me some money…
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What heating schedule do you use
What time periods and target temperatures do you use? I have had some PMs with a member who has achieved some impressive savings since introducing tado and using different schedules. He has real smart meter data going back a few years which documented these. Additionally the savings appeared mainly due to changes in use,…
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Old British Gas receiver to new tado?
I have old British gas old hive receiver wiring. I was looking to wire it like for like on switched live basis would this be the case?
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App not working and can't sign in on web
I can't sign into the app, I just get 'Error - Connecting to the server has failed. Please check your Internet connection'. When I try to go to tado.com/login I get a '502 Bad Gateway' error (which is from the server). Can anyone sign in at the moment? My system has been working fine for years, and my WiFi and Internet are…
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Will TADO System work with underfloor Heating and Oil Boiler - no controls fitted yet?
Hi All At the moment I have a new oil fired boiler and underfloor heating system not yet fully fitted and no controllers fitted. (Not getting completed for a fortnight) I have 9 zones and these will be controlled by 5 thermostats Lounge Dining Room and Kitchen (Zone 1) Utility, Bathroom and Hall (Zone 2,3 and 4) Bedroom1,…
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What is the CO2 footprint of 1 Tado Smart Thermostat
Hi there, Does anyone know the CO2 footprint of a Tado Smart Thermostat? I am Trying to figure out the tota CO2 reduction of implementing smart thermostats on all my central heaters and need this figure as part of my calculation. Hope someone can tell me. Thanks! Ralf
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What is the gap between the solenoid plunger and the plastic pin?
I am converting my Herz manual radiator valve with this. The document says use the 17mm pin, but when i engage the solenoid head, with no power the solenoid plunger already pushes the pin, advances 1mm. This will make the valve normally closed. The support said, therev should be a gap between the plunger and the pin to…
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Heating on when 13 c above thermostat set point
Why is the system running ( combi boiler) when the heating is set 10 degrees and yet the room is at 24 degrees? That certainly is not saving money when away from the building.
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Open window detected
How do I find this in the app to see what was open, I get a notification but cannot then see in the app what area reported it cheers
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My radiators start heating when the schedule is set at "OFF"
Recently several of my tado radiator thermostat start calling for heat when the time schedule has been set to "OFF". I have noticed that it happens on upstairs radiators during the afternoon and more recently early in the morning between 2am-3am. During this time all the radiator thermostats are set to "OFF". Has anyone…
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App says my TRV is in error, but TRV does not show me error message
I'm just trying to configure my first Tado TRV. The app (the PC based one) tells me that the device is in error, but the device itself is not showing me any error message (spanner). How do I find out what the problem is? Do I have to do something to the TRV to get it to show me its error message? Can the app tell me what…
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Installing Tado with a Siemens RWB9
My existing system is a Siemens RWB9. The Tado instructions say to turn off the electrics. When I do this, the clock on the Siemens RWB9 still displays. Does this mean it is off and safe to install Tado? Or is there power coming from somewhere for the clock to still be on?
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Switch lives and permant lives
I'm having some problems with my electrics at home, so I have a I for light in my porch and a outdoor light both of which do not work, but to turn my indoor one on I have two switches that control it, one in the hallway which controls the hallway and the porch ( the hallway light works) and then one in the porch which also…