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App hangs trying to add devices (spinning circle)
Hello, I'm new to Tado, using it with the Android phone app (v6.33.0). Adding the bridge and wireless receiver worked ok using the phone's camera and QR codes. After that, once I tap "Add Device", I get a spinning circle only, and then it either hangs there indefinitely, or loads the "Scan device registration details" page…
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Basic questions from a Newbie
Hi, I'm trying to get started with tado and have a question. I have an old Trianco boiler controlled by a Honeywell Controller. I have 12 radiators. They are also old - I plan to get a plumber to replace the body with a Drayton TRV4 body. The tado compatibility chart says "no adapter needed". I will add tado valves to all…
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How accurate is the humidy indicator?
I often get indication of high humidity, even when sensor is next to open door. In excess of 60% yet we have no issues with dampness or high level of humidity in our home. Just wondered if sensor may be giving false data...
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Wiring smart thermostat to Ideal Logic Combi 30
I had a heating guy round today to install my Tado thermostat but he got confused by the diagrams in the installer manual (I guess they’re not what he’s used to in the UK?) and wasn’t sure he’d wired it up right. Fast forward to tonight and despite the thermostat calling for heat, the boiler isn’t coming on, so I wondered…
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Tado Wiring support
Hi, Just purchased my new Tado kit v3+ and trying to work out the installation as I have an old house with the boiler outside of the house and the current wiring is out of this world. Could you tell me if my current setup would work with Tado or I'm going to burn it the minute I connect it. NOTE: the current way is that…
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Two radiators in one room, one is poorly heating up Comap TRV
I recently had bought a Tado thermostat in the living room with two TRV's with two Tado buttons on it. The radiator in the front heated up really well but the one in the back did not. It took some time to figure out what went wrong. The TRV's I did install for the job were from Comap. After struggling with the problem I…
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Wireless sensor set to measuring device in a room with no zone controller still activates the zone
I am intending to control a bathroom's ufh by replacing the original wired thermostat/timer (on the outside wall of the bathroom with a remote wired sensor inside the bathroom) with a TADO wired thermostat combined with a wireless TADO sensor inside the bathroom. I'm trying this out first by using the Kitchen TADO wired…
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I installed a Smart V3 kit to my new boiler. The heating is on regardless of temp set
I had a Worcester Bosch Greenstar 4000 combi boiler recently installed and decided to have a Smart V3 wired kit installed. When it is connected the heating is constantly on with radiators getting red hot. It doesn't matter what temp the thermostat is set to. It just constantly heats even when switched off on Tado. Please…
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Water temperature
Hey guys, is there a way to know the temperature of the “hot” water before turning on the boiler to heat the water? Is there a hardware I should add to the system? thanks m.
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Bridge problems
Hi, I have been using the Tado system since September and have 16 devices connected, it has worked great and we love the system, I have been an avid follower of this forum and a lot has been written about the loss of connection of the internet bridge, I have been dreading having this problem, anyway it has started this…
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Smart AC Control V3+ Additional Sensor
Are there remote sensors available for the Smart AC Control V3+? Use case - office with one ducted aircon unit supplying 3 offices and 1 reception. Would like to monitor each room and reception, and ideally change which sensor the air con reacts to. Alternatively, would four Smart AC Control V3+units work? 🙄
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No no heating
I have got no heating and I am disabled and I am dyslexic so please can you telephone me on [removed]
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5GHz WiFi band
Can anyone please explain why Tado is incompatible with 5GHz band WiFi? Also, does Tado plan to release an internet bridge that is compatible with this frequency? Dual band routers are quite common, so it seems silly that this makes one of those bands redundant.
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Can the wireless smart thermostat v3+ be used with Eve radiator valves
I have a couple of Eve smart home radiator thermostat. We are changing our boiler and also installing a megaflo system so I am thinking of getting the tado wireless smart thermostat v3+ starter kit. Would this work my existing Smart radiator thermostat?
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Energy iQ disappeared
Hi, for the past couple of days I’ve noticed my energy iQ tab has disappeared and can’t find it anywhere in the app to enable it. Tried deleting the app but still no luck. I’ve got the paid plan on Tado and based in UK so not sure why this is happening. Even got an email about energy iQ yesterday.
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Radiators cold
2 number radiators cold with no pressure
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Upstairs/Downstairs Thermostats
Hi! I'm looking at installing a tado system. I currently have two wired thermostats/control panels; one upstairs and one downstairs. What tado products should I be replacing these with? Thank you!
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Energy Savings Report - Open Window Stats
I am finding the report quite confusing and not easy to understand ( ͡° ʖ̯ ͡°) Open Window Detection is permanently disabled.
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Wireless Receiver Plastic Cover Replacement?
Hi, Our builders broke and threw out our wireless receiver plastic cover. Problem is there is live mains connectors accessible, so need to try and replace it. I have already spoken with support and they "don't offer" the plastic cover or could recommend any third parties. Does anyone know if anyone sells this part? I'm…
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Workaround for radiators that don't have thermostatic valves
Hi, I have two towel radiators in the house that don't have thermostatic valves. So what seems to happen at the moment with this new Tado system installed is that the towel radiators are on full heat 24 hours a day 7 days a week. I was wondering if there is some way that those radiators can be regulated centrally, by…
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How do I re-link my Hot Water connection?
Due to Storm Eunice I lost my internet connection and ran the the Tado system via manual control on the extension kit. Internet connection is back up and running and everything is working as per schedules EXCEPT my hot water. I can’t seem to control the hot water via app. What do I do?
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Tado thermostat shows offline when i leave my home network
Hi has anyone has this issue? recently and since the introduction of a new router I have had intermitted connections issues, it seems to happen each time I leave my home network (when I leave the house) and sometimes through the night. I have recently installed a new sky hub router; this is when this issue began. Any…
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Wireless Thermostat pushes bedroom heat beyond that set on Radiator Thermostat
I’ve recently moved the tado. I have a wireless thermostat in my front room, which is always coldest; a wired thermostat on a different zone for our underfloor kitchen heating, and then radiator thermostats for our bedroom and snug. That leaves 5 radiators with regular valves/thermostats. However, I’ve noticed that if I…
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Is there a way of setting max temperature to 22 degrees rather than 25 degrees ?
I was wondering if there is a way to set the maximum temperature to 22 degrees instead of 25 degrees ?
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Tado Smart AC Control V3+ MAC Address
Hi, I have 2 smart ac control V3+ installed in my home and both are working fine. I'm currently doing an audit of all devices connected to my wifi network and want to identify the MAC addresses of my smart ac controllers. I have searched everywhere and can't seem to find them? Can anyone help me with this? Thanks in…
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Can we get different colour options?
When can we expect to see chrome, black or grey smart radiator thermostats? White looks out of place our chrome and our grey radiators.
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Android v 6.42.0 is a total disaster
:s
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Do i need my extension kit?
We had tado working well on our old boiler (standard tank system) we have changed to a combi boiler so now no need for hot water to switch via the app. I've tried to re-pair the bridge, thermostat and rad valves but it doesn't work and shows no remote access, do I need to fit the extension kit to the new boiler or should…
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Installed for three days and has dropped connections 4 times not impressed
After spending over £1000 on a system and moving the bridge to several locations non greater than 15m from the farthest valve or receiver, the system has dropped connections four times. Before I send it back to Amazon, does anyone else have this problem ?
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Two AC units in same room
Hi We have two AC units in the same room (its a large open office). Both are set to the setting. We want to connect both AC units to one Tado Smart AC Controller. Effectively we want to set a schedule where both come on at the same time and then both at the same time, with the same settings. Is this possible and if so how?