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Smart AC - Auto mode not working correctly
Hi When I set my Smart AC to "Auto" mode, instead of maintaing the currently set temperature, it appears to be sending a signal to the AC unit to heat to 25 degrees C. Does anyone else have this problem or is it specific to my model of AC unit (I am running a Mitsubishi Electric MSZ-SF50VE)? Thanks
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Does tado° have a sensor to know if someone is in the room?
Hey guys, I am a Airbnb host and I'm looking for a solution where my split AC will turn off when there is no movement in the room or when a door is left open for a specified time. Can Tado accomplish this?
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Heating Activity report misbehaving
Is there something up with the Heating Activity data today? I've been keeping an eye on it over the last few weeks and it's been pretty consistent, although how accurate it really is I can't be sure. However today it's been all over the place. My heating had been on for 2 hours this morning, and yet the heating activity…
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How to stop radiators without smart TRVs from coming on
I've recently installed a Tado system in my house. I'm not overly technical and I haven't had quite as much time as I would have liked to look into things but I'm hoping that the answer is relatively straightforward. I installed the receiver and wireless thermostat and a number of TRVs in my house. We live in a traditional…
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How do I switch off the extension kit in the installer menu?
This question was asked before and the answer was to ask the support team. I've had to to bridge contacts with temporary cables to get hot water. Could this query please be answered ASAP? Thanks
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Reaction time complaints
Jurian has not mentioned Covid. It would sound like an excuse. Some staff will be working from home and a new mutation has emerged in Munich. If it has affected them yet they will be under pressure. As Jurian says stay positive . Go easy on the guys.
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Replace Internet bridge
I'm a very long standing tado customer. Had a Tado v1 for years. I've contacted Tado regarding upgrading my heating system and have been encouraged to install an OpenTherm boiler. This I have done. Today, it was time to upgrade Tado. I purchased all the correct components, and now have 11 brand new tado components all…
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Alexa Setup With TRV
This is for TADO smart radiator valves. I installed some last week and I keep getting these drop outs from the schedule as 'manual control' and had no idea why. Anyway, I think it is Alexa! Because I have added them to room groups if I ask the 'room' to do things like 'turn on' (either directly or as part of a routine) it…
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Multiple zones in open plan space
Hi I've just installed everything but i'm doubting how to configure the zones/rooms. My home is an open plan living space and thus 'one room', but there are multiple radiators and different zones. Is Tado able to handle that i create different 'rooms'(zones) in one physical bigger room? (techincally yes, but i'm wondering…
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Smart schedule not running each day
I have four TRV and have set up smart schedules for each room. Two rooms work fine to the schedule but the kitchen doesn’t. The kitchen has two radiators and the schedule is set to 22 degrees for 8am and up to 24 for 9am. Every morning though when I look it says ‘21 degrees in home mode until user cancels’ (or something…
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smart radiator thermostat don't close in one room with group of devices
Hello, I have a setup with a smart thermosatat and 3 smart radiator thermostat devices. (living room)I have 4 other rooms with 1 radiator thermostat device to control the temperature in the bedrooms/bathroom/home office. The 4 rooms are beïng heated as it should be. The livingroom is getting way to hot, even with…
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Installing the extension kit on a Vaillant EcoTech Plus 835
Hi, I recently received instructions through from Tado for connecting my extension kit to a Vaillant ecotec plus 835. There was no pre-existing thermostat to re-connect into so it was all from scratch. It all looked pretty straightforward but having now connected the black and grey wires only (as directed) to the 240v RT…
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Limit heating time if temperature is not met after specific time
Dear, since a while granny has move into our house, she has taken the down stairs bedroom. But .. she also likes the room to be aired a lot during the day and forgets to close the window in the room nearly every day. My wife and I have taken it up to check on the window each day, but from time to time of course everybody…
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TRV dead
So today I noticed one of our rooms were cold. Checked the TRV and its completely dead, batteries are fine and even tried new ones. However in the process I noticed the top of the TRV is red hot. Took the batteries out waited 30 minutes and it cooled down. Re-inserted them and after a few minutes red hot again. I guess…
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Latest Instruction Manual for all TADO devices including TADO Smart Receiver, Bridge & Thermostat
Where can I find the latest instruction manual. Whilst it is good to see community support, this does not substitute for a manual as it is highly unlikely for users to have the same set-up, requirements and equipment. Thank you
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How smart/ learning is the thermostat
Hello, first question is how smart the thermostat is? Does he continious learn and adapt his heatingcurve or is it a one time learning for one weak or so and then used that for the rest of the time. Why? After two weeks of use the thermostat can't get the temperature right on the disired time with early start. How can I…
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One radiator thermostat continues to show low battery and no external acces with new batteries
Dear Sir / Madam, We have recently purchased 6 radiator thermostats. One of them, VA2709267200, showed very often a "no external acces" and needed to be reset all the time by removing the batteries. After a few weeks it said the original batteries were empty and it stopped working. I measured the remaining voltage and this…
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Bridge lost internet connection a 4 am and required manual power reboot
Hi, I’m new to tado (installed it this week). Since Monday the bridge worked fine (i don’t think it likes DPL networks, but that’s another post). I think the bridge was always online, but didn’t pay attention to the temperature stats etc. until tado support got back to me (yesterday) for completing the boiler install to…
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All manual changes revert back to smart schedule
:hello, I have had the tado smart wired thermostat with v2 bridge working great for the past 5 years or so. Recently I had 2 srv installed in the upstairs bedrooms. Also fitted a wireless temperature sensor in one of the bedrooms. Everything thing works as expected using Smart Schedule. Manual changes however are reset to…
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Help me with range issues and my boiler not stopping heating
I have a couple of rooms (TRVs) in my house that appear to be on the edge of the range that the Tado bridge can reach. I can't really move the bridge to a better location without compromising other devices. I have the bridge in an upright position as previously recommended. The other day my heating was on late at night.…
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Tado Bridge IPv6
Hi, just wondered that the tado bridge didn't receive a IPv6 Address. Is it true that the Bridge doesn't support IPv6 on the LAN interface? Would there be a change to get it running in the near future? As I plan to switch to IPv6 only on my LAN support at the bridge would be great.
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WTH!?! Early start at 4:20am
Woke up to a hot room at 4:30am this morning to find the heating in our bedroom was on. Early start was set on a 7am schedule start. The room only takes an hour to heat up, why that early?
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Extension kit not calling heat for SRT
Hi all I've had a starter kit for a while, with extension kit, bridge and smart room thermostat which looks after heating and hot water in the traditional way. Just bought some smart radiator valves which caused a lot of grief with no heating! the existing smart thermostat was flipflopping between rooms, I couldn't delete…
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Tado with Mitsubishi ECODAN
In my installation I have a Mitsubishi ECODAN heat pump and a Honeywell thermostat; the latter is of the TPI (Time Proporitonal Integral) type, which does not seem the best choice for thsi particular heat pump. My question is, if I replace with a Tado Smart Thermostat, how does it stabilize the temperature, given that the…
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Is "Boiler + Fan coil units" supported?
I have system that runs a boiler that heats water, which is circulated through the house and then fan coil units on the walls can be turned on to blow air over fan coils to heat. There are two parts to this system: * The boiler that heats the water, and * A fan coil unit in each room that is controlled like an aircon with…
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Quality Control issues?
Guys, I got my order last week and right after taking if out of the box and foil, I’ve noticed problems. I’ve ordered refurbed radiator thermostat starter kit and additional brand new wall thermostat. I’ve immediately filled contact form but nobody from tado came back to me. I think I will need to return my order. It’s sad…
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Possible to set heating modulation manually?
Hello, As we all now Tado uses opentherm and can thus set the amount of heat the boiler produces. In the app you can see the three indicators as such: https://imgur.com/a/K0Bi8dU Since my radiotors are a bit old they will produce quite a bit of sound in the form of ticking when heated up rapidly. So I wonder if it's…
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Graph issue in app
The graph in the Android app has a line along the bottom that used to be colour coded to show system state e.g. Home, Away, Manual override, Open window... The colour coding has not worked for some time, and seems to always be grey or brown. Are others seeing the same problem? Can it be fixed?
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Why does Tado not notify if the heating is not working?
For 2 nights in a row my broiler had shut down. Im using radiator thermostats all over my house and have added my broiler to the tado app. Why don't the tado app give me a warning that the heating is not working when it clearly can detect that the temperature is falling even with all the radiators on full. It should be…
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No remote access on all thermostats except one
I'm going through an installation, I have the bridge I've installed 8 valves. All except one show no remote access. The one that works is not any nearer the bridge, nothing special about it, it just worked and was the last one I installed. I've moved the bridge, no difference, tried to repair with the bridge on a couple of…