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Why do I need to make a separate community account?
I just registered my Tado equipment - why do I need to create a separate account for community questions?
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Thermostats and TRVs
I have a wireless smart thermostat in my hallway but have installed smart TRVs in a couple of the upstairs bedrooms so that they can be off during the day when empty. I’m intending to do the same in our 2 year olds room but have a query about how that would work with the main thermostat. His room can get quite cold. If his…
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Looking for advice on setting up bypass radiators
I was wondering what an efficient way of setting up bypass radiators is? Firstly what is the difference in setting up a radiator to act as a bypass in these different ways? 1) No SRV fitted, just set to be open (TRV removed) 2) SRV (set to, say, 25 degrees) , but set to be 'independent' from zone controller 3) Standard TRV…
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2 boiler complicated home
Hello. I have an old cottage with a new extension part. There are 2 modern Worcester boilers with wireless thermostats. One boiler does the old part of the house, one boiler does the new part. We have water underfloor heating in the kitchen area that has a TRV located in the boiler cupboard which seems a bit naff. I’ve…
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Tado says heat is on when its not
I have recently seen that the Tado app says the heat is on and using gas, according to my schedule, but the heater is actually not turning on, or only 30 minutes later. My connections are all good, as are the batteries. Any ideas how to fix this?
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Re : Créer un bridge additionnel
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Tado heats randomly to max
My Tado heats random rooms at random times to the max temp (25segrees). Sometimes living room, sometimes bedroom, sometimes all rooms. The settings show it set as 16degrees…. Has anyone else had any problems like this?
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Hot Water not working when heating is off
Hi , I've had a Tado installed with wireless extender and recently I have noticed that the hot water doesn't seem to be working unless the heating is also working. I wonder if the Tado wireless extender has been wired properly by the professional installer. Could you help me find out what wiring setup should be correct? I…
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Wiring up the wireless receiver to a Vaillant Ecotec Plus 831
Hi All. Hoping for some help please. (see below in comments) Thank You
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Tado Specilalist needed
Does anyone know of a tado specialist in the UK Gloucestershire area? I’m looking for someone who’s worked with the system and is able to come to my property and advise me on how to make the system work properly. Every plumber or heating engineer I speak to hasn’t worked with the system. I have an old oil boiler the house…
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What is pass through radiator? Questions for best set-up
I've just moved to tado from a Netatmo smart thermostat. We have one zone of underfloor heating with a wired thermostat connected to our boiler. Then the radiators are on another zone, with a wireless thermostat in the front room, which often gets cold, and has a radiator without a thermostat on it. I've seen discussions…
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Drop out
I have 10 rad valves and 1 thermostat installed. I am getting a problem with 1 valve either showing no remote access or heating being switched off. I have mounted the internet bridge vertically as advised. I have tried moving it and using power line adaptor, but then a different valve dropped out which was in fact closer…
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Can I connect Alexa to Tado trvs no thermostat
Hi I have a very simple question can I only have Tado TRVs but I Nest thermostat can I still connect to Alexa to control the TRVs obviously I have a connected Tado Bridge ? Just finding that Alexa doesn’t discover valves even though the accounts have been linked etc. Thanks
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Wireless receiver
Hello, I am changing my house to the tado system. My current system comprises a hard wire from the condenser boiler to a wireless receiver. This is a Siemens unit type RCR10/433. This unit communicates with the wireless thermostat which is about 20 meters away in another room. It works on line of sight. The boiler is in…
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Which TRV
Just about to order a wired smart thermostat to replace my Danfoss Randall tp5. I currently haven’t got TRV’s on my rads but intend to get them fitted soon. However I understand that there are many different manufacturers all with different fittings. Can anyone advise which makes of TRV are compatible with the Tado smart…
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Multi room set up suggests wired thermostats - why?
I read the support article for a multi room setup which is what I’d like to have at home. I was hoping to go for option 2 but don’t understand why this wouldn’t work with a wireless set up? Is it something to do with the wired thermostat needing to be connected to the UFH manifold/valve and/or the boiler? Thanks Chris
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Second thermostat or add-on wireless receiver?
We are have a Vaillant EcoFit Pure 835 combi boiler with no hot water tank. Downstairs we are having water based underfloor heating in a single zone. Upstairs we are going to have a mix of Smart Radiator thermostats and standard thermostatic radiator valves set to frost protection. I’ve ordered a V3 wireless Starter Kit…
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New member to this forum for TADO
I want to move my current dual zone heating system to TADO. I have two zones, operated wirelessly, through Honeywell CM927 thermostats and a separate controller for the hot water. I think that it is an S-Plan installation. I am thinking a TADO system with the possibility of controlling each room to a different temperature…
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Wireless temp sensor not sending temp values to Receiver/ IBridge
Has anyone seen this error condition ? - My new installed Wireless Temp Sensor seems to work for 15-20 mins after a restart but then locks up and the Receiver goes into error mode with slow blinking of Pair & Error LEDs. It does this repeatedly. The temp sensor control button also becomes stuck on a Manual setting after…
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Moved house, can't seem to set up the extension kit.
Just moved into a new house with a Y system (motorised valve is brand new), which has Tado, namely a smart thermostat, internet bridge and an extension kit, I have created Tado account and added all the devices, first the Smart thermo, all good, then the internet bridge, no problem, on reaching the extension kit I followed…
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Interesting pricing policy
So, you cant buy an individual refurbished smart radiator thermostat for £39.99 or a Quatro pack for £179.00 ....!!!!! Refurbished, like new, and at a lower price (tado.com) You've got to laugh ....
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New Tado install can't turn boiler off!
I have a new wired Starter kit V3+ and a Vaillant ecotec plus 831 combi boiler in the UK. I'm replacing a two wire thermostat. I have wired in my Tado using two different methods and neither of them will appear to control the boiler or turn it off. It just runs continuously. first, I tried ebus which is boiler +/- to stat…
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Cold floor v. Thermostats
Hi there. I live in a cold ground floor apartment which is not well insulated due to 'over' ventilation in the basement which cools my floors. I have Tado thermostats installed on all my radiators but it seems that in some areas they close down before they can spread the heat in the room even though in the app they have…
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Telephone number
Does tado have a uk support number, need information on the installation of thermostat and rad thermostat, I have tried the online chat but not helpful need to speak to a person… thanks
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Switching on boiler when TRVs need heat?
Hi, I've just installed a bridge and 4 Tado TRVs which seem to work very well. However, there's one problem - I've still got the old "dumb" house thermostat, and if that turns off the boiler then the radiators with the smart TRVs obviously won't get hot as they can't turn the boiler on! Am I right in thinking the Tado…
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Connecting Tado Wireless Thermostat to Worcester
Hi all. I have tried everything and also searched for the answer for this but without success. I have set up and connected my new Tado wireless thermostat to the internet and my thinking is that the next step is to connect the thermostat to my Worcester Greenstar boiler using the existing RF receiver but it looks like…
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Terrible Customer Support
Your e-mail/chat only support service with a promise to get back within 24 hours is rubbish. I have been a TADO user for years and have been happy until moving home and now cant use my new system. I am currently applying to my Credit Card company to have the £1500 I just spent returned. This is because my questions are not…
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Care and Protect - Heating Activity
Can anyone help decipher these stats? It says here that it has been heating for 40 mins today at 08:38 Yet, in the chart it shows at least one of those rooms being on for around 2 hours starting at 06:30 Why only the 40 min total showing?
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Tado and Nordpool spot price Market data
It would be great to be able to save energy if the Tado-app had the spot price market data from Nordpool that is presented every day at 1300, for the coming day. That data together with some possibilities for the users to easily plan the heating in advance can save a lot of money. Today Tado can schedule by time only. But…
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How to connect the Tado Wired Smart Thermostat to my water heater
The first two photos are from the back of the current water heater, the third one is obviously the Tado Smart Wireless Thermostat Which connectors correspond to which? As a side note, will I be able to heat the water to a certain temperature or do I need an additional device for that? Note: I have no idea what boiler was…