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Geofencing issue
My lodger - who is invided into the system and has the app on his phone - its permissions seem properly set up - but when he is out the system is not registerring him as out meaning when I then go out the heating is still on - exactly why I installed Tado for - not heating and empty flat !! I wonder what might be happening…
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Please can Tado increase the 10 TRV limit
I have 14 radiators and 12 Tado TRVs. It is very frustrating that I can't control more than 10 TRVs independently (or, as Tado puts it, only TRVs can independently call for heat). I'd gladly max out my 14 rads if I could get independent control. I have a 3 bedroom house, so not massive and not worthy of multiple boilers.…
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Schedule with Alexa
Hi, hoping someone will be able to help. :) I’d like to be able to say ‘Alexa, turn the heating on at 6am tomorrow’ and for the heating to come on at, you guessed it, 6am. What happens when I say that is it comes on straight away. Has any body been able to achieve something like this? Thanks in advance
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Boiler extension sited near to boiler
Why does the boiler extension have to be sited at least 45cm away from the boiler? It is just electrics, shouldn't be affected by heat or proximity, should it? I ask because I am reluctant to drill a hole on my nice new boiler cupboard - and to get a real mouthful from the wife!
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Rads not listening to thermostat?
This last couple of days I’ve noticed the radiators are on even when the app says they should be off. When a new time zone comes round the heating will come on - it receives that info immediately - but if I manually turn the thermostat down again, the boiler just doesn’t listen. We’ve used so much power this last few days.…
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[SOLVED EE ISP Issues] Bridge not connecting / cloud light flashing
**PLEASE NOTE WE'VE UPDATED THE ORIGINAL POST FROM THE FORUM ADMIN FOR EVERYONE TO HAVE VISIBILITY ON OUR UPDATES** EDIT from tadoº 3: Issue seems to be resolved by EE. EDIT from tadoº 2: At this time it seems likely that this is an issue concentrated to EE (and maybe only EE 4G customers). We will keep you posted via:…
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Radiator valve
Just installed a new tado radiator valve setup went fine but on the app it’s saying no remote access tried resetting the bridge and the valve and still no joy. Of course tado won’t reply until Monday
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Boiler Not Working
Hi, I have installed Tado In my home but the boiler is now not working. My home is a two zone system. I installed a Tado extension kit to replace a Danfoss TP9000 controller. I installed Tado smart thermostat to replace a Danfoss TP2 thermostat in zone 1. I installed a Tado smart thermostat to replace a Danfoss TP4000 in…
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removing the radiator thermostat in summertime?
Hello, Does anyone know if it is safe to simply remove the smart radiator thermostat and setting a low temp during summertime? That way, the radiator should be fully open, correct? Not doing this will keep them closed, which might cause issues (stuck valves etc...) Am I missing something or is this the safest way to use…
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IFTTT delay
Hi, I sometimes have boiler issues where the pressure has dropped and then heating doesn't work until I top it up. Unfortunately Tado doesn't know this so even though all my Tado TRVs are trying to heat the rooms, the temperature continues to drop. I have one room (nursery) set to 20° all night. I have tried to set an…
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Radiator valve thermostats in different rooms seem to turn each other on
Hi community! Thanks so mjuch for any help. I have a tado smart thermostat set up with radiator valves on 5 radiators in 3 different rooms. My current problem is the radiators in the bedroom seem to turn on and off the radiators in the living room. The radiator in the spare bedroom is working great - it doesn't turn on/off…
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Anyone suggest Tado installer for Leicestershire
Hi, I have Worcester Bosch’s Greenstar camray oil fired boiler with a wireless thermostat that has no compatibility/ fitting instructions in the app. just says contact electrician. it’s a Altech Althc015 wireless stat, so the receiver for this needs changing out. anyone recommend someone in Leicestershire who can do the…
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Where is the Air Quality a data sourced?
Just wondering if there is an issue with the Air Quality a data and where it is sourced? I had read online it comes from BreezoMeter. I Dow loaded their free app and noticed that the data directly from them is different to Tado. For example, Tado has today reported very high levels (red) NO2 but Breezo says it is very low…
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Smart Thermostat unexpectedly switches to ON
I have recently (August) moved and my new place has floor heating. I replaced my Smart Radiator Thermostats with Smart Radiators and everything is working. The installation was very smooth. Since then, I noticed that in one of the rooms (Office) the Smart Thermostat starts heating on its own. I already checked if there…
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radiators in one of our bedrooms staying cold
Tado says the Smart TRVs are connected and working and the programme is set to the right time but the radiators (there are two in that room) are just staying off. The radiators in every other room are working fine. Can you advise how to fix this? Thanks
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Tado radiator thermostat won’t “click” lock on trv
I have bought 3 radiator thermostat valves. 2 have “click” locked onto the valves but the third dies not click lock and is just perched and can easily be knocked off if hit by hoover etc. Given I have successfully “click” locked the other 2 I am thinking that I must have a faulty radiator thermostat or is there something…
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Add Tado to lockshield valve
Hi Folks, I have a lockshield valve on one of my heaters . How can i install Tado device on it ? Thanks,Girish
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using tado devices without heating control
Hi - I have moved and in the heating system in my new house is not compatible with tado. But I thought, I could at least control the radiator valves using tado by mounting the tado vales and connecting the Internet bridge and the Smart Thermostat. The bridge is fully connected (all 3 lights are on), the Smart Thermostat is…
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No Remote Access
Hi, maybe you can help My TADO arrived last week. Installed everything, paired it worked fine for 2-3 days. After that, all devices were given the no remote access status. I tried: Restart the TADO devices, Restart the router, Pair the devices again Nothing works I disconnected all the devices, laid them so that they were…
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TRV’s not working
I have 2 Tado smart radiator valves installed in my bedroom and adjoining bathroom. When I call for heat via the app - they acknowledge the temp increase but radiator remain cold. This started happening last week. I’ve noticed when I call for heat the black pin underneath the thermostat goes in and when I reduce the temp…
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Compatibility question
Hello I'm from Croatia, Zagreb (Europe) and would like to know if tado° Smart Thermostat Starter Kit V3+ - will work with my current heating solution. (please see pictures attached) Thanks in advance.
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Problems installing extension
Hi there, new to Tado. Installed the thermostat today, seemed to be working great, my kit also came with an extension which I assumed was for the water, started installing that, only for the instructions to say this was a complicated installed and I needed to email Tado, which I have done. However, now my heating isn’t…
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call for heat - none tado controlled radiators
Hi, I have recently upgraded most of my radiators to tado controlled TRVs - around 80% the other 20% are "dumb" and in places like bathrooms (towel rails) and utility room. If I wanted to turn the heating on simply to dry towels, is there an option to just call for heat? All i can see is how to set the tado TRVs to a temp…
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Multi room independant temp control via smart TRV plus single master override temp for all rooms?
Can I set a single temp for multiple tado smart TRVs without having to set each TRV individually from app? I am not talking about using a single temp sensor as the master for all smart TRVs. I currently have only the tado thermostat monitoring the temp in the hall. When it calls for heat, all rooms receive it until the…
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Wireless starter kit
Hi, im planning on installing a Tado wireless smart thermostat kit to my existing Combi boiler. I notice the kit mentions hot water. Can I wire the kit up only to operate the radiator circuit as there is no requirement for the hot water as its a Combi boiler. I need the wireless kit as the existing stat is a wireless.
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Wiring Tado Wireless Extension to zone valve of Worcester Bosch combi
Wondering if someone can help. I have: 1) A Worcester Bosch 550 combi 2) Four zones (two UFH, two rads) One of my rad zones was previously on a “dumb” wireless thermostat. As far as I can tell, it is switched live. I cannot work out how to wire the Tado Wireless Extension, and don’t want to blow anything up. The first…
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New Set up .... Do I need to connect the extension kit??
I have bought the smart Thermostat V3 with hot water control and a number of radiator valves as I already have a boiler and separate hot water tank and a wireless thermostat. I have set up the bridge, the tado wireless thermostat and 3 radiator valves however I haven’t set up the extension kit. I only want to control my…
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Was working No remote access
Multiple radiators and bridge all working for a year. Attempted to replace a wired thermostat upstairs. Wrong wiring and blew heating fuse. Now no remote access. Replaced original thermostat. Heating working and rads all connected, but no remote access. Tried pairing an router restart. any ideas, please
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Convert wireless to wired thermostat?
Can a wireless smart thermostat be converted to a wired thermostat? I need to add a wired smart thermostat and the wireless add ons are must cheaper. Thanks
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Room is colder than TRV thinks. Offset??
The Tado TRVs think it’s warmer in a couple of rooms than it actually is, and keep switching off. Even if I tell them to heat to 25C they still switch off too early! Tado Help directs me to an Offset option in ‘Rooms and Settings’ but I can’t see it. Have checked app (iOS) and web version. Can anyone help?!